Return to a Growth Trajectory in the U.S. Business
First written in FY2023. 6 of 13 entries say "Advanced", first in FY2024-Q2. Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026AchievedAnnual report
「In the US business, we secured profitability through a review of the cost structure and business strategy, returning to a growth trajectory in FY2026.6. Going forward, we aim to accelerate further growth.」
Regarding the US business, the company explained that it had returned to a growth trajectory in the fiscal year ending June 2026. - FY2026-H1AdvancedAnnual report
「In the US, initiatives including strengthening the core product experience to raise the growth rate, holiday-season marketing campaigns and efficient coupon programmes focused on specific categories proved effective. As a result, Mercari GMV for the six-month interim consolidated accounting period increased 6.0% year on year to US$390 million (¥58.9 billion, aggregated using monthly average exchange rates)」
Measures aimed at returning the US business to a growth trajectory proved effective, and GMV increased 6.0% year on year. - FY2025WorsenedAnnual report
「Negative GMV growth has continued due to the impact of external factors, including a longer-than-expected period of inflation」
The US business was profitable for the full year, but it failed to meet the goal of returning to a growth trajectory through positive GMV growth, and negative growth continued. - FY2025-H1WorsenedAnnual report
「As the increase in costs borne by buyers failed to produce the expected effect, GMV for Mercari in the six-month interim consolidated accounting period declined 21% year on year to US$368 million (¥55.6 billion, aggregated using monthly average exchange rates)」
Regarding the return of the US business to a growth trajectory, the expected effect of the fee-model change was not achieved, and GMV declined 21% year on year. - FY2024WorsenedAnnual report
「We pursued bold initiatives, including product updates such as rebranding to acquire Generation Z users and, for the first time in the US marketplace, making listing fees free of charge. However, the impact of external factors, including a longer-than-expected period of inflation, was substantial, and we did not succeed in returning to a growth trajectory.」
Although measures were implemented to return to a growth trajectory, full-year US GMV declined 10% year on year, and the company stated that it had not succeeded in returning to a growth trajectory. - FY2024-Q3AdvancedAnnual report
「To stimulate transactions by increasing listings, we pursued bold initiatives for future growth, including changing the fee burden from sellers to buyers for the first time among major US marketplaces. External factors including inflation continued to affect the business. US GMV was US$705 million (¥103.6 billion, accumulated using monthly average exchange rates) in the nine-month period of the third quarter, down US$81 million year on year, but signs of improvement have begun to emerge in the number of purchases and GMV growth rate.」
To return the US business to a growth trajectory, the company implemented measures to encourage more listings, including changes to the fee burden. Although GMV declined, signs of improvement emerged in the number of purchases and the GMV growth rate. - FY2024-Q2AdvancedAnnual report
「In the US, as part of this fiscal year's business policy, we are seeking to return to a growth trajectory by refining the product to strengthen retention among existing users, while also focusing on engaging Generation Z to support future growth. In addition to efficient marketing focused on activating existing users, we advanced various product initiatives aimed primarily at acquiring Generation Z users, including pilot testing of in-person transactions in selected regions and the launch of community features. The slowdown in purchases continued due to external factors, including inflation. As a result, US GMV was US$470 million (¥68.8 billion, aggregated using monthly average exchange rates) in the six-month period ended 30 September, down US$58 million year on year, while MAU increased to 5.07 million, marking the second consecutive quarter of growth.」
To achieve the goal of returning to a growth trajectory, the company advanced initiatives to activate existing users, initiatives targeting Generation Z, pilot testing of in-person transactions and community features, and MAU increased to 5.07 million for the second consecutive quarter. GMV, however, declined by US$58 million year on year. - FY2024-Q1RestatedAnnual report
「In the US, we are focusing on refining the product to strengthen retention among existing users, while also seeking to return to a growth trajectory and focusing on engaging Generation Z to support future growth as part of this fiscal year's business policy.」
The company reaffirmed the goal of returning the US business to a growth trajectory as this fiscal year's policy, identifying existing-user retention, product improvements and Generation Z acquisition as the means to achieve it. - FY2023First statedAnnual report
「In the US, we will focus on refining the product to strengthen retention among existing users and on efficient marketing, with the aim of returning to a growth trajectory.」
For the US business, in addition to the existing policy of market expansion and localisation, the company set, for the first time, the clear goal of returning growth slowed by inflation and other factors to a growth trajectory.