Risk of Customer Information Leakage
First written in FY2016. 5 of 7 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2025: 6 of 24 companies on the "Worse" side.
60 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「If a personal information leak occurs, the Group's credibility and brand value may be damaged, affecting its operating results and financial condition.」
In light of previous leaks, the Company continues measures including audits and access management, while identifying the risks that a personal information leak could affect credibility, brand value, operating results and financial condition. - FY2022RestatedAnnual report
「If another personal information leak occurs, the Company's credibility and brand value may be damaged, affecting the Group's operating results and financial condition.」
Based on previous leaks, the Company continues security measures, internal audits, unauthorized-access prevention and access-rights management, and identifies the risk of damage to credibility and brand value if another incident occurs. - FY2020RestatedAnnual report
「However, a personal information leak occurred the year before last. Going forward, we will further strengthen security, review and apply our guidelines, tighten operational controls and take other measures, while working as a company to restore trust. If another personal information leak occurs, the Company's credibility and brand value may be damaged, affecting the Group's operating results and financial condition.」
Based on previous personal information leaks, the Company continues to pursue measures to strengthen security and restore trust, while identifying the risks to credibility, brand value and operating results if another incident occurs. - FY2019RestatedAnnual report
「However, a personal information leak occurred recently. Going forward, we will further strengthen security, review and apply our guidelines, tighten operational controls and take other measures, while working as a company to restore trust. If another personal information leak occurs, the Company's credibility and brand value may be damaged, affecting the Group's operating results and financial condition.」
Based on the previous personal information leak, the Company continues to disclose the risks of damage to its credibility, brand value and operating results if another incident occurs, as well as measures to strengthen security and restore trust. - FY2018RestatedAnnual report
「However, a personal information leak occurred recently. Going forward, we will further strengthen security, review and apply our guidelines, tighten operational controls and take other measures, while working as a company to restore trust.」
The Company reconfirms that a personal information leak has occurred and that it is pursuing stronger security, a review of its guidelines and tighter operational controls to restore trust. - FY2017MaterialisedAnnual report
「Recognition of an extraordinary loss of ¥216 million, including information security response costs such as customer response expenses, resulting from the personal information leak at the B.LEAGUE ticket site and fan club registration site announced on 25 April 2017」
As of FY2016, the Company stated that no problems caused by customer information leaks had occurred, but a personal information leak occurred on B.LEAGUE-related sites and other sites, resulting in the recognition of ¥216 million in response costs. - FY2016First statedAnnual report
「No problems caused by leaks of customer information or other incidents have occurred. However, if a customer information leak causes problems in the future, the Group's operating results and business development may be affected by claims for damages against the Company, loss of confidence and other consequences.」
The Company discloses strengthened controls through personal information handling guidelines, access-rights management, measures to prevent unauthorized access and its privacy policy.