Creating monetization opportunities by strengthening customer success
First written in FY2021. 10 of 12 entries say "Restated". Latest entry: FY2026-H1.
No other company in this theme has enough history to compare yet.
- FY2026-H1RestatedAnnual report
「The icon churn rate has remained low, as in the previous fiscal year, through proposals for initiatives tailored to icons’ seasonal and personal events and customer success activities that enhance the value of the fan experience.」
The company continues to explain that proposals tailored to seasonal and personal events and customer success have kept icon churn low. - FY2024RestatedAnnual report
「We will further strengthen customer success and create monetization opportunities.」
The company continues initiatives to strengthen customer success and create monetization opportunities. - FY2024-H1RestatedAnnual report
「The icon churn rate has remained low, as in the previous fiscal year, through proposals for initiatives tailored to icons’ seasonal and personal events and customer success activities that enhance the value of the fan experience.」
The company continues to explain that proposals tailored to seasonal and personal events and customer success have kept icon churn low. - FY2024-Q1RestatedAnnual report
「The icon churn rate has remained low, as in the previous fiscal year, through proposals for initiatives tailored to icons’ seasonal and personal events and customer success activities that enhance the value of the fan experience.」
The company continues to explain that proposals tailored to seasonal and personal events and customer success have kept icon churn low. - FY2023RestatedAnnual report
「The icon churn rate has remained low, as in the previous fiscal year, through proposals for initiatives tailored to icons’ seasonal and personal events and customer success activities that enhance the value of the fan experience.」
The company continues to explain that proposals tailored to seasonal and personal events and customer success have kept icon churn low. - FY2023-Q2RestatedAnnual report
「The icon churn rate has remained low, as in the previous fiscal year, through proposals tailored to seasonal and personal events involving icons and through a customer-success function that enhances the value of the fan experience.」
The company continues to explain that proposals tailored to seasonal and personal events and its customer-success function have kept icon churn low. - FY2022RestatedAnnual report
「The icon churn rate has remained low, as in the previous fiscal year, through proposals for initiatives tailored to icons’ seasonal and personal events and customer success activities that enhance the value of the fan experience.」
The company continues to explain that customer success has kept the icon churn rate low. - FY2022-Q3RestatedAnnual report
「The icon churn rate has remained low, as in the previous fiscal year, through proposals for initiatives tailored to icons’ seasonal and personal events and customer success activities that enhance the value of the fan experience.」
The company continues to keep icon churn low through proposals tailored to seasonal and personal events and customer-success initiatives. - FY2022-Q1AdvancedAnnual report
「The icon churn rate has remained low, as in the previous fiscal year, through proposals for initiatives tailored to icons’ seasonal and personal events and customer success activities that enhance the value of the fan experience.」
Customer-success initiatives have kept the icon churn rate low, continuing from the previous fiscal year. - FY2021First statedAnnual report
「We will further strengthen our customer-success function and create monetization opportunities.」
The company plans to strengthen support for icons and fans in operating their communities and increase revenue opportunities.