Sluggish growth in orders from existing customers
First written in FY2016. 15 of 34 entries say "Worsened", first in FY2018-Q3. Latest entry: FY2026.
Sun A.Kaken moved to the "Worse" side of this theme in 2016, 5 years before the typical company in this theme (2021).
The whole theme swung hardest in 2018: 3 of 8 companies on the "Worse" side.
0 other companies' latest entry also says "Worsened".
- FY2026WorsenedAnnual report
「Orders for laminate products for paper and fabric declined due to the contraction of some customers’ tape businesses, the impact of a major system failure experienced by users of customers’ products, and the inflow of imported products.」
The contraction of customers’ businesses and a major system failure affecting customers’ users were cited as new factors behind the decline in orders, broadening the impact of order-volatility risk among existing customers. - 2026-05-15WorsenedEarnings
「Orders for food packaging materials declined as consumers held back on purchases of the "Range Do!" microwaveable food packaging following price increases by food manufacturers.」
Consumer purchasing restraint resulting from price increases by food manufacturers was reflected in lower orders for Range Do!. - FY2025Divergence in Demand across ApplicationsAnnual report
「Orders for food packaging materials were strong in the first half but declined in the second half as demand fell following food-price increases, leaving full-year order volumes at approximately the level of the previous year. For packaging materials for daily necessities and other products, sales volumes increased slightly as orders for content-resistant packaging material “Plapika” remained strong.」
While demand and orders for food packaging materials declined in the second half, “Plapika” performed well in daily necessities and other products, indicating divergent order trends by existing customer and application. - FY2025-H1MitigatedAnnual report
「Packaging materials for daily necessities and other products posted higher revenue as orders for content-resistant packaging material “Plapika” remained strong and orders recovered as users worked through excess inventories accumulated since the COVID-19 pandemic.」
Regarding sluggish orders caused by excess user inventories since the COVID-19 pandemic, the disclosure states that orders recovered as inventories were worked down, partially mitigating order-volatility risk among existing customers. - FY2024-Q3WorsenedAnnual report
「In packaging for daily necessities and other products, a substantial decline in detergent pouch orders from a major customer resulted in a slight decrease in revenue from the flexible packaging materials segment.」
A substantial decline in detergent-pouch orders from a major customer caused the order-volatility risk among existing customers to materialize as a slight decline in revenue in the Light Packaging Materials segment. - FY2024-Q2WorsenedAnnual report
「Orders for laminate products for paper and fabric declined because demand for packaging tape fell amid weak consumption due to higher prices, while sales volumes at domestic tape manufacturers declined due to the inflow of imported tape.」
Against a backdrop of weak consumption due to higher prices and an inflow of imported tape, demand for packaging tape, sales volumes at domestic tape manufacturers, and orders for laminate products declined. The risk of order volatility among existing customers and users remains. - FY2024-Q1WorsenedAnnual report
「Laminate products for paper and fabric posted lower revenue as tape demand declined amid consumers’ reluctance to spend and orders fell due to inventory adjustments for masking tape, which had become overstocked at tape manufacturers. Release paper saw a slight increase in sales as price pass-through progressed, but sales volumes remained sluggish, particularly in automotive-related applications.」
Consumers’ reluctance to spend, inventory adjustments for excess masking-tape stocks, and sluggish sales volumes, including in automotive-related applications, have materialized as lower orders and weak sales volumes. - FY2023Divergence in order conditions by application and customerAnnual report
「Packaging materials for daily necessities and other products posted higher revenue despite production adjustments by some users due to the semiconductor shortage and lower order volumes for detergent refill pouches, as higher pass-through of costs supported revenue growth.」
While production adjustments by some users and lower orders for refill pouches continued, packaging materials for daily necessities and other products posted higher revenue through price pass-through. - FY2023-Q3RestatedAnnual report
「For release paper, orders for process paper used in FPCs remained weak due to sluggish sales of smartphones, tablets, and other devices, resulting in lower revenue.」
Sluggish sales of smartphones, tablets, and other devices have kept orders for process paper for FPCs weak. Order-volatility risk associated with the production plans of existing customers and applications remains. - FY2023-Q2Divergence between recovery in automotive-related demand and weakness in process paper for FPCsAnnual report
「For release paper, while demand for automotive-related components was recovering, orders for process paper used in FPCs declined and sales remained weak due to sluggish smartphone and tablet sales.」
While demand for automotive-related components was recovering, orders for process paper for FPCs remained weak due to sluggish smartphone and tablet sales. Order conditions are diverging by existing customer and application. - FY2023-Q1WorsenedAnnual report
「For release paper, the impact of production cuts by automakers due to the semiconductor shortage, lockdowns in Shanghai, China, and other factors continued, and demand for automotive-related components remained weak.」
Production cuts by automakers due to the semiconductor shortage and the Shanghai lockdown continued, resulting in weak order conditions for automotive-related components. The impact of order-volatility risk associated with customers’ production plans is continuing to materialize. - FY2022-Q3WorsenedAnnual report
「For release paper, orders for automotive-related components began to decline after the summer as automakers reduced production due to the semiconductor shortage. Orders for process paper used in FPCs (flexible printed circuit boards) for smartphones also declined from early autumn for the same reason.」
Production cuts by customers due to the semiconductor shortage caused orders for automotive-related components and process paper for smartphone FPCs to actually turn downward, worsening order volatility associated with existing customers’ production plans. - FY2022-Q2RestatedAnnual report
「Laminate products for paper and fabric used as tape substrates and for other applications posted higher revenue. Although some products were affected by users’ production adjustments, this was supported by market expansion for masking tape used in disaster-prevention supplies, a recovery in demand for packaging tape, and the contribution from Shinomura Chemical Industry Co., Ltd., which became a consolidated subsidiary in October of the previous year.」
Although orders for some products continued to decline due to users’ production adjustments, the Industrial Materials segment as a whole posted higher revenue due to market expansion, a recovery in demand, and the contribution from the subsidiary. The risk of order volatility associated with existing users’ production plans remains. - FY2022-Q1RestatedAnnual report
「Laminate products for paper and fabric used as tape substrates and for other applications posted higher revenue. Although orders for some products declined due to users’ production adjustments, this was offset by market expansion for masking tape used in disaster-prevention supplies and the contribution from Shinomura Chemical Industry Co., Ltd., which became a consolidated subsidiary in October of the previous year.」
Although orders for some products continued to decline due to users’ production adjustments, the Industrial Materials segment as a whole posted higher revenue due to market expansion and the contribution from the subsidiary. The risk of order volatility among existing customers and users remains. - FY2021WorsenedAnnual report
「In precision equipment and other packaging materials, orders declined across the board, including for air cushioning materials, due to the impact of COVID-19, resulting in lower revenue.」
In addition to lower usage by traditional key users, the impact expanded to declining orders for air cushioning materials overall due to the pandemic. - FY2021-Q3RestatedAnnual report
「In precision equipment and other packaging materials, orders for air cushioning materials overall declined due to logistics disruptions caused by COVID-19, while other packaging materials were also sluggish, resulting in lower revenue.」
In addition to lower usage by key users, orders for air cushioning materials overall have remained sluggish due to the impact of pandemic-related logistics disruptions. - FY2021-Q2RestatedAnnual report
「In precision equipment and other packaging materials, orders for air cushioning materials overall declined due to logistics disruptions and restrictions on admission to entertainment facilities resulting from COVID-19, while other packaging materials were also sluggish, resulting in lower revenue.」
In addition to lower usage by traditional key users, orders for air cushioning materials overall have remained sluggish due to the impact of logistics disruptions and restrictions on admission to entertainment facilities. - FY2021-Q1WorsenedAnnual report
「In precision equipment and other packaging materials, orders for air cushioning materials overall declined due to logistics disruptions and the closure of entertainment facilities resulting from the spread of COVID-19, while other packaging materials were also sluggish, resulting in lower revenue.」
In addition to lower usage by traditional key users, the impact of logistics disruptions and entertainment-facility closures caused by the pandemic was noted as driving lower orders for air cushioning materials overall, broadening the scope of sluggish orders. - FY2020RestatedAnnual report
「In precision equipment and other packaging materials, revenue declined mainly because key users continued to reduce their usage of air cushioning material “Aerotect.”」
Key users continued to reduce their usage of Aerotect, and weak orders from existing customers continued to be a factor behind the decline in revenue. - FY2020-Q3RestatedAnnual report
「In precision equipment and other packaging materials, revenue declined as key users continued to reduce their usage of air cushioning material “Aerotect” and orders for other packaging materials also remained sluggish.」
Key users continued to reduce their usage of Aerotect, while orders for other packaging materials remained sluggish, and weak orders from existing customers continued to affect performance. - FY2020-Q2RestatedAnnual report
「In precision equipment and other packaging materials, orders for air cushioning material “Aerotect” declined due to lower usage by key users, resulting in lower revenue.」
Key users continued to reduce their usage of Aerotect and orders continued to decline, with sluggish orders from existing customers continuing to affect performance. Although not quantified, the risk has materialized as an actual decline in orders. - FY2020-Q1RestatedAnnual report
「In precision equipment and other packaging materials, revenue declined as key users continued to reduce their usage of air cushioning material “Aerotect.”」
Key users continued to reduce their usage of Aerotect, and sluggish orders from existing customers continue to affect performance. - FY2019WorsenedAnnual report
「The Light Packaging Materials segment reported lower revenue due to a shift in the purchasing policy of a specific major user, while the Industrial Materials and Functional Materials segments reported lower revenue due to changes in the business environment, including a slowdown in the smartphone market. Another major factor was that the impact was particularly pronounced in relatively high-margin products.」
The shift in a major user’s purchasing policy was explicitly identified as a factor behind the decline in revenue, confirming the impact of order volatility associated with dependence on existing customers. - FY2019-Q3WorsenedAnnual report
「In precision equipment and other packaging materials, revenue declined as key users reduced their usage of air cushioning material “Aerotect” and orders for other packaging materials also remained sluggish.」
In addition to lower usage of Aerotect by key users, sluggish orders spread to other packaging materials, resulting in lower revenue. The impact of weak orders from existing customers is continuing. - FY2019-Q2WorsenedAnnual report
「In precision equipment and other packaging materials, orders for air cushioning material “Aerotect” declined substantially due to lower usage by key users, while orders for other packaging materials remained at approximately the same level as in the same period of the previous year, resulting in lower revenue.」
Lower usage by key users caused a substantial decline in Aerotect orders, and the impact of sluggish orders from existing customers widened. - FY2019-Q1WorsenedAnnual report
「In precision equipment and other packaging materials, revenue declined because orders for air cushioning material “Aerotect” were substantially below the level of the same period of the previous year and orders for other packaging materials were also weak.」
Orders for Aerotect related to key users were substantially below the level of the same period of the previous year, and weak orders spread to other packaging materials. - FY2018WorsenedAnnual report
「In precision equipment and other packaging materials, revenue declined as orders were weak not only for air cushioning material “Aerotect,” due to production-plan reviews by its key users, but also for other products.」
In addition to the review of key users’ production plans, weak orders for other products broadened the impact of sluggish orders from existing customers. - FY2018-Q3WorsenedAnnual report
「In precision equipment and other packaging materials, revenue declined as orders were weak not only for air cushioning material “Aerotect,” due to production-plan reviews by its key users, but also for other general packaging materials.」
In addition to the continued review of key users’ production plans, weak orders for other general packaging materials have broadened the impact of sluggish orders from existing customers. - FY2018-Q2MaterialisedAnnual report
「In precision equipment and other packaging materials, air cushioning material “Aerotect” generated higher revenue in the previous quarter due to the rebound from a substantial year-on-year decline in the same quarter, but the increase in revenue narrowed as key users continued to review their production plans.」
The continued review of key users’ production plans is showing up as a smaller increase in Aerotect revenue. - FY2018-Q1MaterialisedAnnual report
「Laminate products for paper and fabric used as tape substrates and for other applications posted lower revenue. Although the construction and logistics industries were buoyant in some regions and customer segments, overall conditions were sluggish, and orders from existing users remained weak.」
Weak orders from existing users are continuing to show up as the concrete business impact of lower revenue from laminate products. - FY2017-Q3MaterialisedAnnual report
「In precision equipment and other packaging materials, orders declined sharply due to changes in the production plans of key users of the air cushioning material “Aerotect,” resulting in a substantial decline in revenue.」
Lower orders resulting from changes in key users’ production plans are continuing to show up as a substantial decline in revenue in the cumulative third-quarter results. - FY2017-Q2MaterialisedAnnual report
「In the precision equipment and other businesses, the impact of downward revisions to the production plans of the major user of Airtect air cushioning material was substantial. Sales of other general packaging materials also fell significantly as orders declined amid intensifying competition.」
The downward revision to the production plans of key users is continuing to show up as lower orders and sales in the cumulative second-quarter results. - FY2017-Q1MaterialisedAnnual report
「In the precision equipment and other businesses, sales fell substantially as orders for the Airtect air cushioning material decreased following changes to the production plans of a major user.」
The decline in orders resulting from changes to a major user's production plans continued to appear as an actual deterioration in performance during the quarter. - FY2016First statedAnnual report
「The difficult business environment continued as orders from existing customers remained sluggish.」
The Company's discussion of current performance identifies stagnant orders from existing customers as an actual business condition.