Expanding into the CX and EX sectors through the acquisition of Emotion Tech as a subsidiary
First written in FY2021. 3 of 6 entries say "Advanced", first in FY2022-Q1. Latest entry: FY2025.
No other company in this theme has enough history to compare yet.
- FY2025RestatedAnnual report
「株式会社エモーションテック: Development and operation of the CX (customer experience) management cloud “EmotionTech CX” and EX (employee experience) management cloud “EmotionTech EX” 63.2」
As a consolidated subsidiary, Emotion Tech continues to develop and operate CX and EX management cloud services. - FY2023RestatedAnnual report
「Since its founding in March 2013, 株式会社エモーションテック has supported more than 500 companies in the experience management (XM) field, which applies customer and employee feedback to business activities. The transaction was carried out to further strengthen service development and the organizational structure.」
The annual disclosure also explained the policy of making additional investments and carrying out other measures to strengthen Emotion Tech’s service development and organizational structure. - FY2023-Q3AdvancedAnnual report
「At a meeting of the Board of Directors held on 25 May 2023, the company resolved to subscribe for part of the third-party allotment conducted by its consolidated subsidiary, 株式会社エモーションテック, and to acquire shares from non-controlling shareholders. Payment was completed on 29 May and 30 May 2023. As a result of these transactions, the company’s ownership interest changed from 64.0% to 62.9%.」
The company completed its subscription for the third-party allotment by Emotion Tech and its acquisition of shares from non-controlling shareholders, carrying out transactions to strengthen the company’s service development and organizational structure. Its ownership interest changed from 64.0% to 62.9%. - FY2022AdvancedAnnual report
「The main factors included the expansion of the use cases for “KARTE,” which brought the number of customer companies to 725, as well as the inclusion of 株式会社エモーションテック in the scope of consolidation.」
Following the acquisition of Emotion Tech as a subsidiary, its inclusion in the scope of consolidation began to affect full-year revenue, and results were also disclosed as a consolidated subsidiary. - FY2022-Q1AdvancedAnnual report
「株式会社Emotion Tech has been included in the consolidated profit and loss statement since the cumulative first-quarter period.」
Following the acquisition of Emotion Tech as a subsidiary, it was included in the consolidated profit and loss statement from the first quarter, marking the stage at which business expansion through collaboration between the two companies began to be reflected in consolidated results. - FY2021First statedAnnual report
「Following the verification and preparation period described above, which lasted more than 1 year, we aim to deepen collaboration between the two companies and accelerate business expansion in the research market by making 株式会社Emotion Tech a subsidiary.」
On 28 September 2021, the company acquired additional shares of Emotion Tech and made it a subsidiary with a 64.0% voting interest. It aims to expand its business by incorporating services that convert customer and employee loyalty into data based on NPS and eNPS, pursuing product integration and joint business development with KARTE, and accelerating expansion in the research market.