Data Security Service Customer Retention
First written in FY2020. 4 of 9 entries say "Advanced", first in FY2021-Q1. Latest entry: FY2023-Q3.
Paycloud Holdings moved to the "Worse" side of this theme in 2022.
0 other companies' latest entry also says "Reframed".
- FY2023-Q3ReframedAnnual report
「From the first quarter of the current consolidated fiscal year, the former Messaging Services Business, Data Security Services Business and Other Businesses (AR Services) have been included in the Solutions Business.」
The data security services business is presented within the Solutions Business rather than as a standalone reporting segment, and its individual churn rate is not disclosed in this filing. - FY2022-Q3WorsenedAnnual report
「The monthly average churn rate for the first 3 quarters of the current fiscal year was 1.9% (0.7% in the same period of the previous fiscal year).」
The monthly average churn rate for the data security services business increased from 0.7% in the same period of the previous fiscal year to 1.9%. - FY2022-Q2WorsenedAnnual report
「The monthly average churn rate for the first half of the current fiscal year was 1.1% (0.5% in the same period of the previous fiscal year).」
The monthly average churn rate for the data security services business increased from 0.5% in the same period of the previous fiscal year to 1.1%. - FY2022-Q1WorsenedAnnual report
「The monthly average churn rate for the first quarter of the current fiscal year was 1.1% (1.0% in the previous fiscal year).」
The monthly average churn rate for the data security services business increased from 1.0% in the previous fiscal year to 1.1%. - FY2021AdvancedAnnual report
「For the data security services business, the average churn rate for the fiscal year was 0.6% (1.0% in the previous fiscal year).」
The average churn rate decreased from 1.0% in the previous fiscal year to 0.6%. - FY2021-Q3AdvancedAnnual report
「The monthly average churn rate for the first 3 quarters of the current fiscal year was 0.7% (1.0% in the previous fiscal year).」
The monthly average churn rate decreased from 1.0% in the previous fiscal year to 0.7%. - FY2021-Q2AdvancedAnnual report
「The monthly average churn rate for the first half of the current fiscal year was 0.5% (1.0% in the previous fiscal year).」
The monthly average churn rate decreased from 1.0% in the previous fiscal year to 0.5%. - FY2021-Q1AdvancedAnnual report
「The monthly average churn rate for the first quarter of the current fiscal year was 0.8% (1.0% in the previous fiscal year).」
The monthly average churn rate decreased from 1.0% in the previous fiscal year to 0.8%. - FY2020AchievedAnnual report
「The monthly average churn rate during the fiscal year was 1.0%, in line with the upper target, while the average usage period of customers who churned was 44 months.」
It states that the average usage period of customers who churned exceeded the target of at least 42 months.