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Money Forward (3994) · InitiativeAdvanced

Strengthening Sales and Customer Support Operations

First written in FY2016. 6 of 12 entries say "Advanced", first in FY2017-Q1. Latest entry: FY2025.

12entries
10years
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How it moved
ProgressHeldSoftenedWorseRestatedFY2017-Q3 – FY2020-Q1AdvancedFY2022 – FY2023AdvancedFY2024 – FY20252017: 420172018: 120182019: 120192020: 120202021: 020212022: 020222023: 120232024: 220242025: 120252026: 1
Same theme, other companies
Strengthening the sales and customer success functionsA theme 5 companies write about · 0 as a headwind · 5 as a tailwind

2 other companies' latest entry also says "Advanced".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Full recordFilings, disclosures and news, newest first
  1. FY2025AdvancedAnnual report

    「New users of Money Forward Cloud continued to increase steadily.」

    The number of new users continued to increase as a result of maintaining the sales and implementation support organization.
  2. FY2024AdvancedAnnual report

    「As a result of continuing to strengthen sales and implementation support for large professional-services firms, new users increased steadily and the net increase in corporate customers reached a record high.」

    Strengthening sales and implementation support for large professional-services firms resulted in a record-high net increase in corporate customers.
  3. FY2024-Q2RestatedAnnual report

    「In the Business domain, new users increased steadily as the company continued to strengthen its sales and implementation support structure for large accounting and other professional firms for Money Forward Cloud, a cloud solution that improves back-office efficiency.」

    Strengthening sales and implementation support for large professional-services firms continues.
  4. FY2023AdvancedAnnual report

    「During the consolidated fiscal year, we concentrated business resources on the Business domain, where ARR growth has accelerated significantly, made upfront investments to strengthen brand awareness and acquire new customers, and increased hiring to strengthen sales and marketing targeting medium-sized companies, where growth has been particularly strong.」

    We advanced hiring to strengthen sales and marketing in the Business domain, particularly for medium-sized companies.
  5. FY2022AdvancedAnnual report

    「As a result of strengthening sales and implementation support for large professional-services firms, adoption of multiple products and adoption by larger companies progressed.」

    We strengthened sales and implementation support for large professional-services firms, promoting adoption of multiple products and adoption by larger companies.
  6. FY2020-Q1RestatedAnnual report

    「With a view to the future, we invested in hiring personnel to strengthen our organizational structure and made upfront investments in advertising and public relations through promotional activities.」

    Hiring personnel and advertising and public relations to strengthen sales and the organizational structure in anticipation of business expansion continue.
  7. FY2019-Q1RestatedAnnual report

    「With a view to the future, we invested in hiring personnel to strengthen our organizational structure and made upfront investments in advertising and public relations through promotional activities.」

    Hiring personnel and advertising and public relations continue as upfront investments to strengthen the organization and customer base.
  8. FY2017RestatedAnnual report

    「In addition to increasing sales and support staff for the PFM and MF Cloud services, we will open branches in major cities nationwide, hire immediately productive personnel at each location, and work to strengthen collaboration with accounting firms and financial institutions throughout Japan.」

    Increased sales and customer support staffing, branch expansion, and stronger collaboration with accounting firms and financial institutions continue.
  9. FY2017-Q3RestatedAnnual report

    「The company has worked to strengthen sales activities targeting accounting firms.」

    Expansion of the sales organization through stronger sales efforts targeting accounting firms continues.
  10. FY2017-Q2AdvancedAnnual report

    「As a result of efforts including strengthening sales activities targeting accounting firms through the opening of branches nationwide, the number of MF Cloud Certified Members grew to 2,200 (as of the end of May 2017).」

    The number of certified members reached 2,200 as a result of opening branches and strengthening sales to accounting firms.
  11. FY2017-Q1AdvancedAnnual report

    「As a result of strengthening sales activities targeting accounting firms through the opening of branches nationwide and improving awareness through promotional initiatives, the number of accounting firms adopting the service grew to 2,000 nationwide (as of the end of February 2017).」

    The number of accounting firms using the service reached 2,000 nationwide through branch openings and stronger sales efforts.
  12. FY2016First statedAnnual report

    「In addition to increasing sales and support staff for the PFM and MF Cloud services, we will open branches in major cities nationwide, hire immediately productive personnel at each location, and work to strengthen collaboration with accounting firms and financial institutions throughout Japan.」

    We plan to strengthen sales capabilities by combining increased staffing, branch openings, and collaboration with accounting firms and financial institutions.
Moved together

"Service Adoption and Expansion of the Domestic Customer Base" moved the same way as this thread, in the same document, in 6 of its 12 moves.

655555★123456
  1. ★This thread
  2. 1Service Adoption and Expansion of the Domestic Customer Base6×
  3. 2Improving Back-Office Efficiency and Productivity through MF Cloud5×
  4. 3Continued Feature Development and UI/UX Improvements5×
  5. 4Strengthening API integration, account aggregation, AI, and security technologies5×
  6. 5Raising Growth Capital through Share Issuance and Bank Borrowings5×
  7. 6Building Nationwide Alliances and an Ecosystem5×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

When this could move next
No upcoming earnings preview for Money Forward yet.
News
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Strengthening Sales and Customer Support Operations | Money Forward,Inc. (3994) | Komori