Addressing E-Commerce Operators' Challenges through Service Improvements and a Stronger Support Structure
First written in FY2017-Q2. 11 of 24 entries say "Advanced", first in FY2017. Latest entry: 2026-08-10.
0 other companies' latest entry also says "Worsened".
- FY2025AdvancedAnnual report
「Contracted development revenue, including customization for "Subsc Store," also grew, resulting in revenue of ¥837,834 thousand, up 3.4% year on year.」
Continued functional enhancements and customization support for existing services, with contracted development revenue, including for "Subsc Store," increasing to ¥133,642 thousand and revenue from the service group increasing to ¥837,834 thousand. - FY2025-H1AdvancedAnnual report
「Recurring revenue (Note 2) declined due to a decrease in the number of accounts for "Subsc Store" and "Tamago Repeat," but contracted development revenue (Note 3), including customization for "Subsc Store," grew, resulting in revenue of ¥437,137 thousand, up 4.1% year on year.」
While recurring revenue declined due to a decrease in accounts for the main services, contracted development revenue, including customization for "Subsc Store," grew, resulting in service revenue of ¥437,137 thousand, up 4.1% year on year. - FY2023RestatedAnnual report
「Accordingly, we will continue working to expand service functionality, improve usability and strengthen the maintenance system, further enhancing service value and reliability to achieve steady growth in existing business areas.」
Reiterates the policy of continuously strengthening service functionality, usability and the maintenance system. - FY2023-Q3AdvancedAnnual report
「a. The number of service-use accounts for "Subsc Store" was 463, down 2.1% year on year, while the number for "Tamago Repeat" was 489, down 14.8%, bringing the total number of service-use accounts for the two services to 952, down 9.1%. Recurring revenue (Note 2) declined as a result of the decrease in "Tamago Repeat" accounts, but revenue increased to ¥919,441 thousand, up 11.1% year on year, as contracted development revenue (Note 3), including customization for "Subsc Store," grew.」
While the number of accounts using existing services declined, contracted development revenue, including customization for Subsc Store, grew, resulting in revenue of ¥919,441 thousand for the service group, up 11.1% year on year. - FY2023-Q2AdvancedAnnual report
「During the cumulative second-quarter period, although the total number of service-use accounts and gross merchandise value for "Subsc Store" and "Tamago Repeat" declined, revenue from contracted system development and other sources expanded, while revenue from the engineering business also contributed, resulting in revenue of ¥1,245,326 thousand, up 30.7% year on year.」
Despite declines in existing-service accounts and gross merchandise value, contracted development revenue and engineering-business revenue contributed to the increase in revenue. - FY2023-Q1AdvancedAnnual report
「During the cumulative first-quarter period, although the total number of service-use accounts and gross merchandise value for "Subsc Store" and "Tamago Repeat" declined, revenue from contracted system development and other sources expanded, while revenue from the engineering business also contributed, resulting in revenue of ¥640,152 thousand, up 37.5% year on year.」
Revenue increased as expanded contracted system development revenue and contributions from the engineering business offset declines in existing-service accounts and gross merchandise value. - FY2022-Q2RestatedAnnual report
「In addition, expenses related to further development of existing services, including "Subsc Store," are recorded as cost of sales or software, depending on their nature.」
Reconfirms the continuation of further development of existing services, together with the accounting treatment of the related expenses. - FY2021RestatedAnnual report
「Accordingly, we will continue working to expand service functionality, improve usability and strengthen the maintenance system, further enhancing service value and reliability to achieve steady growth in existing business areas.」
Reiterates the policy of continuously strengthening service functionality, usability and the maintenance system. - FY2021-Q3RestatedAnnual report
「Against this backdrop, based on its philosophy of helping business and daily life become effortless (※2), the Company has focused on enhancing the functionality of Subsclife Store, a shopping-cart system for B2C businesses specializing in subscription businesses, to further promote the recurring-revenue business model.」
Continues initiatives to enhance the value provided to customers through improvements to the functionality of "Subsc Store." - FY2021-Q2AdvancedAnnual report
「To expand the value provided to customers of "Subsc Store" and "Tamago Repeat," we strengthened the development of services and options for peripheral businesses, such as "Subscription Deferred Payment" and "Temonavi," following the "Chatbot" service.」
In addition to improving existing services, is advancing the development of services and options for peripheral businesses, such as "Subscription Deferred Payment" and "Temonavi," thereby broadening the value provided to customers. - FY2020RestatedAnnual report
「Going forward, we will continue to expand the functionality of existing services and strengthen the maintenance system, thereby further improving reliability and expanding the earnings base of existing services.」
Reiterates the policy of expanding the earnings base through expanded functionality, stable delivery and a stronger maintenance system for existing services. - FY2020-Q3RestatedAnnual report
「For "Subsc Store," we strengthened functional development and sales activities. The number of service-use accounts reached 248, up 155.7% year on year, and revenue totaled ¥262,562 thousand, up 365.8%, as customization for large customers also performed well.」
Continues functional development, stronger sales activities and customization support for large customers for "Subsc Store." - FY2020-Q1RestatedAnnual report
「For "Subsc Store," we actively pursued functional development to support a variety of subscription businesses.」
Continues functional development to support a variety of subscription businesses. No new completed achievement, such as the completion of a new function, is specifically identified. - FY2019-Q3AdvancedAnnual report
「For "Subsc Store," we actively pursued functional development to support a variety of subscription businesses and established a system to meet the customization and other needs of e-commerce operators with large-scale and diverse operations. The number of service-use accounts reached 97, up 340.9% year on year, while revenue excluding payment processing fee revenue totaled ¥56,369 thousand, up 1,859.4%.」
Describes the development of new functions for Subsc Store and the establishment of a system to handle customization for large customers, and also reports account numbers and revenue. - FY2019-Q2AdvancedAnnual report
「For "Tamago Repeat," we strengthened system integration to enhance the service's added value. For "Subsc Store (formerly Tamago Repeat Next)," we actively pursued the development of new functions and established a system to meet the customization and other needs of e-commerce operators with large-scale and diverse operations.」
Describes strengthened system integration for "Tamago Repeat," new-function development for "Subsc Store" and the establishment of a system to meet the customization needs of large customers. - FY2019-Q1AdvancedAnnual report
「For "Tamago Repeat," we strengthened integration with other companies' systems to enhance the service's added value. During the cumulative first-quarter period, we focused on expanding sales of services integrated during the previous fiscal year, including the "Chatbot Order-Taking Option Powered by qualva" and the "Fraud Prevention Solution," while advancing further system integration to enhance the service's added value. For "Tamago Repeat Next," we strengthened the development of new functions and pursued active sales activities, while establishing a system to meet the customization and other needs of e-commerce operators with large-scale and diverse operations.」
Specifically describes integration with other companies' systems, expanded sales of integrated services, further integration, new-function development and the establishment of a system to meet customers' customization needs. - FY2018RestatedAnnual report
「Going forward, we will continue to expand the functionality of existing services and strengthen the maintenance system, thereby further improving reliability and expanding the earnings base of existing services.」
Reiterates the policy of expanding the earnings base through improvements to the usability and functionality of existing services, stable service delivery and a stronger maintenance system. - FY2018-Q1RestatedAnnual report
「To reduce cancellations, we promoted the strengthening of the support system and expanded our consulting activities aimed at supporting the growth of existing customers, in addition to telephone support and seminars. We also focused on developing new services to improve usability and meet the needs of e-commerce operators with large-scale and diverse operations.」
Continued to strengthen support through telephone assistance, seminars and consulting for existing customers, while developing new services to improve usability and support large-scale operations. - FY2017AdvancedAnnual report
「On the service side, we promoted the strengthening of the support system and, in addition to telephone support and seminars, began providing consulting services to support the growth of existing customers. On the system side, we focused on developing new services to improve usability and meet the needs of e-commerce operators with large-scale and diverse operations.」
In addition to existing telephone support and seminars, consulting services for existing customers were launched, while efforts were also made to improve usability and develop systems for large-scale operations. - FY2017-Q2First statedAnnual report
「Through the provision of "Tamago Repeat," a shopping-cart-based mail-order system suited to repeat sales, we proposed solutions to various challenges faced by e-commerce operators in managing repeat-order businesses, including greater efficiency in administrative operations, and improved the service and strengthened the support system to make B2C e-commerce operations easier to manage.」
Describes measures to improve administrative efficiency through the core service and enhance service and support.