Announced details
Primary telephone reception, and telephone response outside business hours and when staff are unavailable
fondesk is used by more than 6,000 companies (as of date not specified)
9F, KDX Harumi Building, 3-12-1 Harumi, Chuo-ku, Tokyo
Monthly base fee of ¥2,980 (excluding tax, including telephone number rental), plus usage-based charges of ¥22 per minute (excluding tax) when AI Operator is used
The company does not address Contract Value / Impact on Business Performance.
Market research in the specified field for the fiscal year ended April 2024; research institution: Japan Marketing Research Organization
| Item | Details |
|---|---|
| Names of Products / Services Covered | fondesk IVR, AI Operator (Beta) |
| Offering price | Monthly base fee of ¥2,980 (excluding tax, including telephone number rental), plus usage-based charges of ¥22 per minute (excluding tax) when AI Operator is used |
| Launch date | 18 June 2026 (launched) |
| Applicable area | Primary telephone reception, and telephone response outside business hours and when staff are unavailable |
| Location | 9F, KDX Harumi Building, 3-12-1 Harumi, Chuo-ku, Tokyo |
| Usage history | fondesk is used by more than 6,000 companies (as of date not specified) |
| Source | Market research in the specified field for the fiscal year ended April 2024; research institution: Japan Marketing Research Organization |
Items this document does not state (11)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The launch responds to demand for accepting callers’ inquiries through dialogue outside business hours and when staff are unavailable, as well as improvements in generative AI performance, advances in hallucination-control technology, and a lack of services for small and medium-sized businesses.