Risk of Social Media Responses Affecting Corporate Reputation
First written in FY2017-Q3. 15 of 30 entries say "Restated". Latest entry: 2026-10-14.
Eltes moved to the "Worse" side of this theme in 2023, 3 years before the typical company in this theme (2026).
The whole theme swung hardest in 2023: 2 of 7 companies on the "Worse" side.
1 other company's latest entry also says "Worsened".
- 2026-10-14WorsenedEarnings
「Companies are also required to address the risk of confidential information being used to train generative AI and damage to corporate brands caused by hallucinations, meaning instances in which generative AI outputs information that differs from the facts. Establishing governance for the use of AI is an urgent issue.」
生成AI利用時の機密情報学習リスク、ハルシネーションによるブランド毀損及びAIガバナンスを、デジタル上のリスクとして具体化している。 - FY2027-H1WorsenedAnnual report
「In addition, the emergence of new social media platforms, particularly among younger users, has led to information leakage incidents on platforms not anticipated by companies. Companies are also required to address the risk of confidential information being used to train generative AI and the damage to corporate brands caused by hallucinations, in which generative AI outputs information that differs from fact.」
The scope of social media response risks has been expanded to include unexpected information leakage incidents on new social media platforms, the use of confidential information to train generative AI, and brand damage caused by hallucinations. - FY2026-H1WorsenedAnnual report
「The removal of trade-secret information from within organizations continues amid digitization and more diverse working styles, and the importance of information security is increasing daily. Demand for the Group is also increasing as it addresses the spread of false and misleading information and online backlash in digital spaces such as social media, as well as risks associated with the use of generative AI.」
The scope of digital risk has expanded to include the removal of trade-secret information, false and misleading information, online backlash and risks associated with the use of generative AI. - FY2025WorsenedAnnual report
「At the same time, numerous issues continue to arise, including the spread of false and misleading information and online backlash on video streaming and posting sites, including social media, defamatory posts online and the removal of confidential information from within organizations, with their impact on economic activity in Japan becoming immense and more serious」
The disclosure states that false and misleading information, online backlash, defamatory posts and the removal of confidential information are occurring frequently and that their impact on economic activity in Japan is immense and worsening. - FY2025-Q1WorsenedAnnual report
「At the same time, numerous issues continue to arise, including the spread of false and misleading information on video streaming and posting sites, online backlash, defamatory posts and the removal of confidential information from within organizations. In disaster-prone Japan, false information during emergencies has become an especially malicious social problem」
False and misleading information, online backlash and defamatory posts are identified as social media risks, together with false information during disasters, broadening the scope of the social problem. - FY2024-Q3WorsenedAnnual report
「The information security industry has seen numerous incidents, including challenges in management systems and online backlash resulting from the spread of social media. Their impact on socioeconomic activity is expanding and becoming more serious, and demand for the Group, which provides countermeasures, is higher than ever.」
The disclosure states that numerous incidents such as online backlash have occurred as social media has spread and that their impact on socioeconomic activity is expanding and becoming more serious, further specifying the impact of social media response risk affecting corporate reputation. - FY2024-Q2WorsenedAnnual report
「The failure of Silicon Valley Bank in the United States highlighted how the risk of deposit outflows originating on social media can have a significant effect on business continuity, further underscoring the importance of monitoring reputation on social media.」
The example of deposit outflows triggered by social media at Silicon Valley Bank illustrates the concrete impact of social media response risk. - FY2022-Q3RestatedAnnual report
「During the first nine months of the fiscal year, there were no occurrences of major risks that management recognizes could have a material effect on the financial position, operating results or cash flows of the consolidated companies, nor any material changes to the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The Company states that no major risks, including the risk of social media responses affecting corporate reputation, occurred or changed materially. - FY2022-Q1RestatedAnnual report
「During the first quarter of the fiscal year, there were no occurrences of major risks that management recognizes could have a material effect on the financial position, operating results or cash flows of the consolidated companies, nor any material changes to the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The Company states that no major risks, including the risk of social media responses affecting corporate reputation, occurred or changed materially. - FY2021RestatedAnnual report
「Because information distributed digitally influences people's decisions, corporate activities such as monitoring that information and communicating appropriately are becoming increasingly important in an increasingly digital society.」
The Company continues to recognize the importance of monitoring digital information and communicating appropriately as part of corporate activities. - FY2021-Q3RestatedAnnual report
「Social media risk management, including monitoring consumer behavior, preventing online backlash and communicating information appropriately, as well as addressing inappropriate employee posts, is closely linked to brand strategy in an increasingly digital society. Its importance to management as a whole is increasing alongside growing awareness of brand safety.」
The Company continues to recognize that social media response, including consumer behavior, preventing online backlash and information disclosure, is important to management as a whole. - FY2021-Q2RestatedAnnual report
「Social media risk management, including monitoring consumer behavior, preventing online backlash and communicating information appropriately, as well as addressing inappropriate employee posts, is closely linked to brand strategy in an increasingly digital society. Its importance to management as a whole is increasing alongside growing awareness of brand safety.」
The Company continues to recognize the importance of social media response, including consumer behavior, preventing online backlash, information disclosure and brand strategy. - FY2021-Q1RestatedAnnual report
「Social media risk management, including monitoring consumer behavior, preventing online backlash and communicating information appropriately, as well as addressing inappropriate employee posts, is closely linked to brand strategy in an increasingly digital society. Its importance to management as a whole is increasing alongside growing awareness of brand safety.」
The Company continues to recognize that social media response, including consumer behavior, preventing online backlash and information disclosure as well as employee posts, is important to management as a whole. - FY2020-Q3RestatedAnnual report
「Social media risk management, including monitoring consumer behavior, preventing online backlash and communicating information appropriately, as well as addressing inappropriate employee posts, is closely linked to brand strategy in an increasingly digital society. Its importance to management as a whole is increasing alongside growing awareness of brand safety.」
The Company continues to recognize the growing management importance of social media response, including inappropriate employee posts, consumer behavior, preventing online backlash and information disclosure. - FY2020-Q2RestatedAnnual report
「Social media risk management, including monitoring consumer behavior, preventing online backlash and communicating information appropriately, as well as addressing inappropriate employee posts, is closely linked to brand strategy in an increasingly digital society. Its importance to management as a whole is increasing alongside growing awareness of brand safety.」
The Company continues to recognize the growing management importance of social media response, including inappropriate employee posts, consumer behavior, preventing online backlash and information disclosure. - FY2020-Q1WorsenedAnnual report
「Social media risk management, including monitoring consumer behavior, preventing online backlash and communicating information appropriately, as well as addressing inappropriate employee posts, is closely linked to brand strategy in an increasingly digital society. Its importance to management as a whole is increasing alongside growing awareness of brand safety.」
The scope of social media response risk has expanded beyond inappropriate employee posts to include consumer behavior, preventing online backlash, information disclosure and brand strategy, with its importance to management as a whole increasing. - FY2019-Q3RestatedAnnual report
「During the first nine months of the fiscal year, there were no occurrences of matters relating to the business or financial condition described in this quarterly report that could have a material effect on investors' decisions, nor any material changes to the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The Company states that there were no material changes to the risk of social media responses affecting corporate reputation. - FY2019-Q2RestatedAnnual report
「During the first six months of the fiscal year, there were no occurrences of matters relating to the business or financial condition described in this quarterly report that could have a material effect on investors' decisions, nor any material changes to the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The Company states that there were no material changes to the risk of social media responses affecting corporate reputation. - FY2019-Q1RestatedAnnual report
「During the first quarter of the fiscal year, there were no occurrences of matters relating to the business or financial condition described in this quarterly report that could have a material effect on investors' decisions, nor any material changes to the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The Company states that there were no material changes to the business and other risks described in the previous fiscal year's annual securities report. - FY2018RestatedAnnual report
「Meanwhile, companies continue to face increasing exposure to unexpected risks triggered by consumer behavior and posts on social media, making it necessary to establish and strengthen risk management systems.」
The Company continues to recognize that unexpected risks triggered by social media are increasing and that its risk management systems need to be strengthened. - FY2018-Q3RestatedAnnual report
「Because how a company responds on social media has a significant impact on its corporate reputation, it is necessary to manage the risks arising from social media and use it effectively, and interest in the Company’s service area is continuing to increase.」
The Company continues to recognize the need to manage risks arising from the impact of social media responses on corporate reputation. - FY2018-Q2RestatedAnnual report
「Because a company’s response on social media can have a significant impact on its corporate reputation, it is necessary to manage the risks arising from social media and use it effectively」
The Company continues to recognize the need to manage risks arising from the impact of social media responses on corporate reputation. - FY2018-Q1RestatedAnnual report
「Because a company’s response on social media can have a significant impact on its corporate reputation, it is necessary to manage the risks arising from social media and use it effectively」
The Company continues to recognize that responses on social media affect corporate reputation and that the resulting risks must be managed. - FY2017WorsenedAnnual report
「Companies are increasingly exposed to unexpected risks triggered by consumer behavior and posts on social media, making it necessary to establish and strengthen risk management systems in order to use social media effectively.」
The Company states that companies are increasingly exposed to unexpected risks originating from social media. - FY2017-Q3First statedAnnual report
「Because a company’s response on social media can have a significant impact on its corporate reputation, it is necessary to manage the risks arising from social media and use it effectively」
The Company recognizes that responses on social media affect corporate reputation and can give rise to related risks.