Shortage of care workers, heavy workloads, and employees leaving their jobs to provide family care
First written in FY2016. 4 of 10 entries say "Restated". Latest entry: 2026-09-01.
The whole theme swung hardest in 2025: 5 of 15 companies on the "Worse" side.
4 other companies' latest entry also says "Mitigated".
- FY2025RestatedAnnual report
「First, challenges facing families and elderly people who are patients and in need of care include employment losses caused by people having to leave their jobs to care for family members, as well as weakening family ties. Next, challenges facing care providers include industry-wide workforce shortages and difficulties recruiting care managers and other personnel.」
Identifies employment losses caused by caregiving, workforce shortages, recruitment difficulties and insufficient communication of service offerings as continuing industry challenges. - FY2025-H1RestatedAnnual report
「The reforms also require the eldercare business to become sustainable, including by creating a workplace environment where employees can work comfortably through improved treatment of care workers and higher productivity, as well as through incentives related to healthcare DX and eldercare DX.」
The Company reconfirms its recognition of issues concerning better treatment of care workers, higher productivity, supportive working environments, and medical and care DX. - FY2024-Q2Expansion of the scope of issues following institutional reformsAnnual report
「The reforms also require the eldercare business to become sustainable, including by creating a workplace environment where employees can work comfortably through improved treatment of care workers and higher productivity, as well as through incentives related to healthcare DX and eldercare DX.」
In addition to existing challenges such as eldercare workforce shortages and workload, identifies improved treatment of care workers, higher productivity, a more accommodating workplace environment, and healthcare DX and eldercare DX as issues arising from institutional reforms. - FY2021RestatedAnnual report
「First, challenges facing families and elderly people who are patients and in need of care include employment losses caused by people having to leave their jobs to care for family members, as well as weakening family ties. Next, challenges facing care providers include industry-wide workforce shortages and difficulties recruiting care managers and other personnel, as well as the problem that the services provided by care operators are not communicated to patients and their families.」
Reconfirms employment losses caused by family caregiving, workforce shortages and recruitment difficulties, and insufficient communication of service offerings as industry challenges. - FY2019Expansion of the scope of issuesAnnual report
「Next, challenges facing care providers include industry-wide workforce shortages and difficulties recruiting care managers and other personnel, as well as the problem that the services provided by care operators are not communicated to patients and their families.」
In addition to the existing workforce shortages and recruitment difficulties, the financial challenges of small and medium-sized care providers, and issues facing doctors, nurses and care workers, explicitly identifies the problem that care providers’ services are not communicated to patients and their families. - FY2018Expansion of the scope of issuesAnnual report
「In addition, particularly among small and medium-sized care providers, which account for a large proportion of the industry, there are various business-scale-related issues involving capital investment, cash flow and payments. Doctors working in hospitals and home-care physicians may also delay the use of effective medicines and their responses to patients because they are excessively busy and lack sufficient information on patients.」
Adds capital investment, cash flow and payments among small and medium-sized care providers, as well as doctors’ workload and lack of information, to the existing challenges of workforce shortages and recruitment difficulties in eldercare and insufficient knowledge among nurses and care workers. - FY2017Expansion of the scope of issuesAnnual report
「In addition, challenges facing nurses and care workers include declining service quality due to insufficient information on the latest treatments and other developments, as well as inadequate knowledge and experience.」
In addition to family-care-related job losses and workforce shortages and recruitment difficulties in the eldercare industry, identifies declining service quality resulting from insufficient information, knowledge and experience among nurses and care workers as a challenge. - FY2016First statedAnnual report
「These issues include employment losses caused by people having to leave their jobs to care for family members, as well as weakening family ties. Challenges facing care providers include industry-wide workforce shortages and difficulties recruiting care managers and other personnel.」
Identifies employment losses caused by family caregiving, workforce shortages among care providers and recruitment difficulties as challenges facing the healthcare and eldercare industries.