Insufficient development and recruitment of specialized personnel
First written in FY2017. 19 of 23 entries say "Restated". Latest entry: 2026-06-30.
The whole theme swung hardest in 2026: 34 of 108 companies on the "Worse" side.
102 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「The cloud services market is characterized by rapid technological innovation and intense competition. Accordingly, it is important to continuously secure and develop personnel who are well versed in specialized technologies and have the ability to propose and apply solutions that accurately address client needs, as well as personnel with strong management skills, including organizational management. If the company is unable to develop or recruit such personnel, this could affect its business and operating results over the long term.」
The company continues to identify the risk of difficulty securing and developing personnel with specialized technical expertise, proposal and application skills, and management capabilities, as well as the possibility of additional costs for training and other measures. - FY2025-H1RestatedAnnual report
「In the CRM solutions market in which we operate, demand is increasing for non-voice systems (communication methods that do not use telephones or voice), including email, chat, web forms, social media and FAQs, owing to increasingly diverse user needs, chronic labor shortages, rising personnel costs and other factors.」
The company continues to recognize that chronic labor shortages and rising personnel costs are affecting the market environment. - FY2024-Q3Greater specificity regarding the external environment amid labor shortagesAnnual report
「In addition to the shift toward multichannel call center contact points, including email, chat, inquiry forms and social media as well as telephone, outsourcing of call center operations is also expanding amid the decline in the working-age population and labor shortages.」
In connection with the existing risk associated with securing specialized personnel, the company specifically described the market environment in which outsourcing of call center operations is expanding amid a declining working-age population and labor shortages. - FY2024-Q1WorsenedAnnual report
「In addition, issues such as high employee turnover, difficulty recruiting and staff shortages caused by rising labor costs have become apparent, creating an urgent need to establish a system for handling inquiries efficiently.」
The personnel risk in the call center industry has been further specified through the identification of high employee turnover, difficulty recruiting and staff shortages caused by rising labor costs as emerging issues. - FY2023RestatedAnnual report
「Accordingly, it is important to continuously secure and develop personnel who are well versed in specialized technologies and have the proposal and practical skills to respond accurately to clients' needs, as well as personnel with strong management capabilities in organizational operations. If the Company is unable to develop or recruit such personnel, this may affect its business and results of operations over the long term.」
The company continues to face the risk associated with developing and recruiting personnel with specialized technical expertise, proposal skills, practical skills and management capabilities, as well as the possibility of additional costs arising from this. - FY2022RestatedAnnual report
「Accordingly, it is important to continuously secure and develop personnel who are well versed in specialized technologies and have the proposal and practical skills to respond accurately to clients' needs, as well as personnel with strong management capabilities in organizational operations. If the Company is unable to develop or recruit such personnel, this may affect its business and results of operations over the long term.」
The company continues to face the risk associated with developing and recruiting personnel with specialized technical expertise, proposal skills, practical skills and management capabilities. - FY2022-Q3RestatedAnnual report
「During the cumulative third quarter period, there was no new occurrence of business or other risks, nor any material change to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company has reconfirmed that there has been no new occurrence or material change involving the insufficient development or recruitment of specialized personnel. - FY2022-Q2RestatedAnnual report
「During the six-month period ended in the second quarter, there were no new business or other risks, nor any material changes to the business and other risks described in the securities report for the previous fiscal year.」
The company has reconfirmed that there has been no new occurrence or material change involving the insufficient development or recruitment of specialized personnel. - FY2021-Q3RestatedAnnual report
「During the cumulative third quarter period, there was no new occurrence of business or other risks, nor any material change to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The disclosure states that there has been no new occurrence or material change involving the insufficient development or recruitment of specialized personnel. - FY2021-Q2RestatedAnnual report
「During the six-month period ended in the second quarter, there were no new business or other risks, nor any material changes to the business and other risks described in the securities report for the previous fiscal year.」
The disclosure states that there has been no new occurrence or material change involving the insufficient development or recruitment of specialized personnel. - FY2021-Q1RestatedAnnual report
「During the cumulative first quarter, there were no new business or other risks and no material changes to the business or other risks described in the annual securities report for the previous fiscal year.」
The disclosure states that there has been no new occurrence or material change involving the insufficient development or recruitment of specialized personnel. - FY2020-Q3RestatedAnnual report
「During the cumulative third quarter period, there was no new occurrence of business or other risks, nor any material change to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The disclosure states that there has been no new risk or material change involving the insufficient development or recruitment of specialized personnel. - FY2020-Q2RestatedAnnual report
「During the six-month period ended in the second quarter, there were no new business or other risks, nor any material changes to the business and other risks described in the securities report for the previous fiscal year.」
The disclosure states that there has been no new risk or material change involving the insufficient development or recruitment of specialized personnel. - FY2019Additional personnel-related costs explicitly disclosedAnnual report
「In addition, the Company may need to bear additional costs for training and other measures to develop and recruit personnel, and these additional costs may affect its business and results of operations.」
In addition to the risk of insufficient development and recruitment of specialized personnel, the company explicitly stated that additional costs for training and other measures to develop and recruit personnel may affect results of operations. - FY2019-Q3RestatedAnnual report
「During the cumulative third quarter period, there was no new occurrence of business or other risks, nor any material change to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The disclosure states that there has been no new risk or material change involving the insufficient development or recruitment of specialized personnel. - FY2019-Q2RestatedAnnual report
「During the six-month period ended in the second quarter, there were no new business or other risks, nor any material changes to the business and other risks described in the securities report for the previous fiscal year.」
The disclosure states that there has been no new risk or material change involving the insufficient development or recruitment of specialized personnel. - FY2018RestatedAnnual report
「It is important to continuously develop and secure personnel who are well versed in specialized technologies and have the practical skills to make proposals tailored to clients' requirements, as well as personnel with strong management capabilities in organizational operations. If the Company is unable to develop or recruit such personnel, this may affect its business and results of operations over the long term.」
The company continues to face the risk associated with developing and recruiting personnel with specialized technical expertise, proposal skills and management capabilities. - FY2018-Q3RestatedAnnual report
「During the cumulative third-quarter period, there were no new business risks and no material changes in the business risks described in the annual securities report for the preceding fiscal year.」
The disclosure states that there has been no new risk or material change involving the insufficient development or recruitment of specialized personnel. - FY2018-Q2RestatedAnnual report
「During the six-month period ended in the second quarter, there were no new business or other risks, nor any material changes to the business and other risks described in the securities report for the previous fiscal year.」
The disclosure states that there has been no new risk or material change involving the insufficient development or recruitment of specialized personnel. - FY2018-Q1RestatedAnnual report
「During the cumulative first quarter, there were no new business or other risks and no material changes to the business or other risks described in the annual securities report for the previous fiscal year.」
The disclosure states that there has been no new occurrence or material change involving the insufficient development or recruitment of specialized personnel. - FY2017First statedAnnual report
「The cloud services market is characterized by extremely rapid technological innovation and intense competition. Accordingly, it is important to continuously develop and secure personnel who are well versed in specialized technologies and have the practical skills to make proposals tailored to clients' requirements, as well as personnel with strong management capabilities in organizational operations. If the Company is unable to develop or recruit such personnel, this may affect its business and results of operations over the long term.」
The company has disclosed the potential business impact if it is unable to develop or recruit personnel with specialized technical expertise, proposal skills and management capabilities.