Ensuring Service Safety and Soundness
First written in FY2016. 3 of 5 entries say "Advanced", first in FY2017. Latest entry: FY2024.
2 other companies' latest entry also says "Advanced".
- FY2024AdvancedAnnual report
「Before registration, all matters are reviewed using AI and visual inspection and then made public. In addition, when a user discovers a violation, the Company has established a violation-reporting system that sends notifications to the Company's group and functions for detecting malicious matters」
In addition to the existing terms, violation-reporting system and detection functions, the Company has formalised measures requiring all matters to be reviewed using AI and visual inspection before registration. - FY2022RestatedAnnual report
「In addition to responding through established terms of use and various guidelines, we have established a violation-reporting system under which notifications are sent to the Group when users discover violations, as well as a function for detecting malicious cases, creating a system for responding appropriately and efficiently to cases that could impair safety and integrity.」
The existing management framework for ensuring service safety and soundness, including functions for detecting malicious matters, has been reconfirmed. - FY2018-Q1AdvancedAnnual report
「This change reflects the growing social demand for ensuring the quality of deliverables from crowdsourcing services and the expansion of the agent-matching business, among other factors. From the current consolidated fiscal year, the Company changed its internal management methods to further strengthen quality control and clarified contractual responsibilities, including liability for defects.」
To ensure service quality, the Company changed its internal management methods to strengthen quality control and clarified contractual responsibilities, including liability for defects. - FY2017AdvancedAnnual report
「The Company has established a framework for responding appropriately and efficiently to matters that could undermine soundness, including a violation-reporting system and AI equipped to detect malicious matters.」
The Company has introduced specific mechanisms to ensure service safety and soundness, including AI for detecting malicious matters. - FY2016First statedAnnual report
「The Company has established terms of use and various guidelines and is creating an environment in which transactions can be conducted safely and securely, while continuing these initiatives.」
The Company outlines measures to ensure transaction safety and soundness through terms of use, guidelines and a violation-reporting system.