Risks related to site safety and integrity
First written in FY2016. 2 of 5 entries say "Mitigated", first in FY2017. Latest entry: FY2024.
0 other companies' latest entry also says "Mitigated".
- FY2024MitigatedAnnual report
「Before registration, all cases are reviewed using AI and visual checks before being made public.」
As a measure related to site safety and integrity, the company explicitly states that all cases are reviewed using AI and visual checks. - FY2022RestatedAnnual report
「In addition to responding through established terms of use and various guidelines, we have established a violation-reporting system under which notifications are sent to the Group when users discover violations, as well as a function for detecting malicious cases, creating a system for responding appropriately and efficiently to cases that could impair safety and integrity.」
The company is reaffirming that site safety and integrity are ensured through the terms of use and guidelines, the violation-reporting system and the function for detecting malicious cases. - FY2021Addition of payment fraud and collection riskAnnual report
「There is a risk of personal information leaks and illegal activity through these communications, as well as fraud involving the payment service.」
In addition to the previously identified risks of personal information leaks and illegal activity, the company explicitly identifies fraud involving the payment service and the risk of being unable to collect transaction amounts. - FY2017MitigatedAnnual report
「We have established terms of use and various guidelines. In addition, we have established a violation-reporting system under which notifications are sent to us when users discover violations, and equipped the platform with AI to detect malicious cases, creating a system for responding appropriately and efficiently to cases that could impair safety and integrity.」
In addition to the existing terms of use and guidelines, the company has introduced a violation-reporting system and AI for detecting malicious cases, giving concrete form to its response to site safety and integrity risks. - FY2016First statedAnnual report
「However, if an incident occurs on “CrowdWorks” involving a dispute that violates the terms of use or various guidelines, the company may be held liable, and this could damage confidence in and the image of its services and have a material impact on the Group's business and performance.」
The company indicates the possibility of personal information leaks, illegal activity and disputes involving violations of the terms of use in transactions conducted remotely between users.