Strengthening the structure to improve customer service
First written in FY2022. 3 of 7 entries say "Restated". Latest entry: 2026-11-09.
No other company in this theme has enough history to compare yet.
- 2026-11-09RestatedResults
「営業活動においては、丁寧かつ粘り強い価格改定交渉、既存製品の拡販に加え、高付加価値製品の開発・販売を強化するとともに、」
価格改定交渉、既存製品の拡販、高付加価値製品の開発・販売を営業活動の施策として継続している。 - FY2026AdvancedAnnual report
「The Company will launch an OEM business for pet-care products next spring as a joint venture with Unicharm Products Co., Ltd. This will be the first step in developing a strategic processing business that leverages the Company's materials.」
Joint businesses with customers and customer service enhancements have taken concrete form as an OEM business for pet care products scheduled to begin in April 2027. - FY2026-H1AdvancedAnnual report
「We will undertake part of the production of pet care products currently sold by UNICHARM CORPORATION, under contract from ユニ・チャームプロダクツ株式会社. We will build a new plant for this new business and aim to begin operations in April 2027.」
Customer service and customer collaboration initiatives have taken concrete form in contract manufacturing of pet care products for the UNICHARM CORPORATION group, a major customer, and the construction of a new plant. - FY2025AdvancedAnnual report
「In addition to our longstanding commitment to manufacturing quality products at reasonable prices, we will strengthen organisational restructuring and human resource development, with a constant focus on improving comprehensive customer service through new initiatives such as joint development, joint logistics and joint businesses with customers, with the aim of becoming an indispensable partner to them.」
Customer service initiatives have expanded to include joint development, joint logistics and joint businesses with business partners, as well as organisational restructuring and human resource development. - FY2023-Q3RestatedAnnual report
「In addition, we are deepening collaboration with our business partners and working to strengthen our improvement proposal activities.」
In connection with improving customer service, the company continues to deepen collaboration with business partners and strengthen improvement proposal activities. - FY2023-Q2RestatedAnnual report
「In addition, we are deepening collaboration with our business partners and working to strengthen our improvement proposal activities.」
In connection with improving customer service, the company continues to deepen collaboration with business partners and strengthen improvement proposal activities as specific initiatives. - FY2022First statedAnnual report
「In addition to promoting the development of a sales and production structure that enhances profitability, we will continue strengthening the structure to improve customer service.」
As a measure to expand existing businesses, the company has newly specified strengthening its structure to improve customer service, in addition to improving the profitability of its sales and production structure.