Risk of Customer Information Leakage
First written in FY2016. 3 of 5 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2026RestatedAnnual report
「We are promoting the development of internal rules governing information handling, regular employee training, enhanced system security, and internal audits of information handling, while also working to strengthen member companies’ information management through measures including obtaining ISO/IEC 27001 and ISO/IEC 27017 certification and the PrivacyMark.」
The risk of personal information leaks continues to be disclosed, with measures including internal rules, training, enhanced security, internal audits, and certification. - FY2023-Q2MaterialisedAnnual report
「The personal information leak involving the server used to link systems for CyberX Univ., discovered in June, was brought under control after the necessary measures were taken.」
Regarding the previously disclosed risk of customer and personal information leaks, the report states that an actual personal information leak occurred on the server used to link systems for CyberX Univ. - FY2019RestatedAnnual report
「If information were leaked externally as a result of unauthorized external access or deficiencies in internal controls, the Group could face claims for damages and a loss of social credibility, potentially having a material impact on its business performance.」
We continue to disclose the possibility of claims for damages and loss of credibility resulting from customer information leaks. - FY2017RestatedAnnual report
「If information were leaked externally as a result of unauthorized external access or deficiencies in internal controls, the Group could face claims for damages and a loss of social credibility, potentially having a material impact on its business performance.」
We continue to disclose the possibility of claims for damages and loss of credibility resulting from customer information leaks. - FY2016First statedAnnual report
「If information were leaked externally as a result of unauthorized external access or deficiencies in internal controls, the Group could face claims for damages and a loss of social credibility, potentially having a material impact on its business performance.」
We identify the possibility of external leakage of confidential information, claims for damages, and loss of credibility arising from the nature of the business, which handles confidential information.