Contents of this document
- Higher depreciation and amortization associated with strategic investments
- Front-loaded investment in marketing
- Decline in existing BPO services projects and first-half losses
The company identifies the factors but does not state the amount attributable to each one.
- Anti-social forces screening heat map: launch of alarm notification service
- Launch of the API for screening individuals for anti-social ties
- Development initiatives under the Ninth Medium-Term Management Plan, including AI credit ratings, an early-warning bankruptcy model, and anomaly-detection AI
- Limit utilization rate36 %
- Alert utilization rate11 %
- Cross-selling rate24.3 %
- SaaS ARR¥2,268 millionYear on year against the same period last year+1.1%
- Recurring revenue ratio (business portal website business)85.2 %Year on year against the same period last year+0.9%
- Segment profit margin (business portal website business)32 %
- Number of members of サイバックスUniv.3,127 ID
- Average revenue per customer for credit management SaaS among customers also using BPO services¥620 thousand
- Average revenue per customer for credit management SaaS among customers not using BPO services¥250 thousand
- BPO service combined-use rate1.3 %
- BPO Services BusinessNet Sales¥459 millionProfit¥-26 million (segment loss)
- Credit Management Services businessProfit¥115 millionYear on year against the same period last year-32.9%
- Business portal website businessNet Sales¥321 millionProfit margins32 %
| Item | Details |
|---|---|
| Document type | Results presentation |
| Fiscal Period Covered | Second quarter (interim period) of the fiscal year ending March 2027 |
| Net Sales | ¥1,891 million (YoY +0.1%) |
| Operating profit | ¥99 million (YoY -43.9%) |
| Net income | ¥66 million (interim net income attributable to owners of the parent) (YoY -48.2%) |
| Full-year earnings forecast | Consolidated revenue ¥3,950 million / EBITDA ¥1,140 million / Operating profit ¥270 million / Ordinary income ¥270 million / Profit attributable to owners of the parent ¥160 million |
| Segment results | Segment BPO Services Business / Net Sales ¥459 million / Profit ¥-26 million (segment loss) / Year on year against the same period last year Not disclosed, Segment Credit Management Services business / Net Sales Not disclosed / Profit ¥115 million / Year on year against the same period last year -32.9, Segment Business portal website business / Net Sales ¥321 million / Profit margins 32 % / Year on year against the same period last year Not disclosed |
| Breakdown of Factors Affecting the Change | Factors Higher depreciation and amortization associated with strategic investments / Amount Not disclosed, Factors Front-loaded investment in marketing / Amount Not disclosed, Factors Decline in existing BPO services projects and first-half losses / Amount Not disclosed |
| Key KPIs | Indicator name Limit utilization rate / Value 36 % / Year on year against the same period last year Not disclosed, Indicator name Alert utilization rate / Value 11 % / Year on year against the same period last year Not disclosed, Indicator name Cross-selling rate / Value 24.3 % / Year on year against the same period last year Not disclosed, Indicator name SaaS ARR / Value ¥2,268 million / Year on year against the same period last year ¥1.1 million, Indicator name Recurring revenue ratio (business portal website business) / Value 85.2 % / Year on year against the same period last year 0.9 %, Indicator name Segment profit margin (business portal website business) / Value 32 % / Year on year against the same period last year Not disclosed, Indicator name Number of members of サイバックスUniv. / Value 3,127 ID / Year on year against the same period last year Not disclosed |
| Unit price and quantity metrics | Indicator name Average revenue per customer for credit management SaaS among customers also using BPO services / Value ¥620 thousand, Indicator name Average revenue per customer for credit management SaaS among customers not using BPO services / Value ¥250 thousand, Indicator name BPO service combined-use rate / Value 1.3 % |
| Medium-term management plan targets | Subject Final year of the Ninth Medium-Term Management Plan (fiscal years 2026–2028) / Consolidated revenue ¥45 100 million / Operating profit ¥5 100 million / EBITDA margin 30 % |
| Financial targets | DOE Target 3 % / ROE Target 7 % |
| Annual Dividend | Annual ¥16.5 per share / Interim Not disclosed / End of period Not disclosed |
| Acquisition of treasury shares | Maximum total acquisition cost ¥150,000,000 / Maximum number of shares to be acquired 300,000 shares / Period 12 August 2026 to 30 June 2027 / As of 31 October 2026 Executed shares 36,800 / Executed value 20,585,100 / Progress rate (shares) 12.27 / Progress rate (value) 13.72 |
| New initiatives | Anti-social forces screening heat map: launch of alarm notification service, Launch of the API for screening individuals for anti-social ties, Development initiatives under the Ninth Medium-Term Management Plan, including AI credit ratings, an early-warning bankruptcy model, and anomaly-detection AI |
Items this document does not state (16)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Higher depreciation and amortization associated with strategic investments, front-loaded marketing investment, and a decline in existing projects and processing volume in the BPO services business, together with losses in the first half.