Stabilizing Support Center service revenue and expanding into management support
First written in FY2016. 4 of 10 entries say "Advanced", first in FY2017-Q3. Latest entry: FY2019.
0 other companies' latest entry also says "Softened".
- FY2019SoftenedAnnual report
「Revenue declined to ¥246 million, or 93.0% of the prior fiscal year, due to lower revenue from the Support Center business and other services that help companies resolve IT issues and improve quality.」
Revenue from the Support Center business and other services declined, and the description shifted from growth in stable revenue previously reported to weaker progress in revenue stabilization for the full year. - FY2019-Q3AdvancedAnnual report
「Growth in the Support Center business, a service that helps companies resolve IT issues and improve quality, together with new orders and additional development for “GroupMAN@IT e²,” a product effective for data management in decision-making on management strategy and other matters, contributed to revenue of ¥191 million, or 106.8% of the prior-year level.」
Growth in the Support Center business contributed to higher revenue, bringing Business Solutions segment revenue to ¥191 million. - FY2019-Q2AdvancedAnnual report
「Growth in the Support Center business, a service that helps companies resolve IT issues and improve quality, together with new orders and additional development for “GroupMAN@IT e²,” a product effective for data management in decision-making on management strategy and other matters, contributed to revenue of ¥143 million, or 127.7% of the prior-year level.」
Growth in the Support Center business contributed to higher revenue, bringing Business Solutions segment revenue to ¥143 million, or 127.7% of the prior-year level. - FY2019-Q1RestatedAnnual report
「By securing orders for its in-house-developed integrated management platform, “GroupMAN@IT e²,” and stable revenue from the Support Center business, revenue for the first quarter was ¥58 million, or 112.7% of the prior-year level, and segment profit was ¥0.8 million,」
The company continued to explain that it had secured stable revenue from the Support Center business and maintained profitability in the Business Solutions segment. - FY2018RestatedAnnual report
「As a result of acquiring new Support Center business customers and securing stable revenue, revenue was ¥264 million, or 131.5% of the prior fiscal year.」
The company continued to describe the acquisition of new Support Center customers and the securing of stable revenue. - FY2018-Q3AdvancedAnnual report
「The company achieved certain results, including acquiring new customers for the Support Center business and securing stable revenue」
The Support Center business acquired new customers, making progress toward securing stable revenue. - FY2018-Q2RestatedAnnual report
「In addition to promoting sales of its in-house-developed integrated management platform, “GroupMAN@IT e²,” and the Support Center,」
The company continued to describe its promotion of the Support Center. - FY2017RestatedAnnual report
「While the Support Center also received orders from multiple companies,」
The company continued to record orders from multiple companies for the Support Center. - FY2017-Q3AdvancedAnnual report
「The Support Center also received orders from multiple companies, resulting in revenue of ¥153 million, or 123.6% of the prior-year level, while the segment loss improved slightly.」
The company recorded orders from multiple companies for the Support Center, demonstrating concrete progress toward stabilizing revenue in the business. - FY2016First statedAnnual report
「The Support Center service, launched in the fiscal year ended September 2015, currently focuses mainly on system support, but over the medium term the company aims to provide comprehensive support for customers’ management operations, including their business processes.」
The company outlined plans to expand the Support Center service from system support to comprehensive support covering management control and business processes.