Komori
Mitsubishi Research Institute (3636) · InitiativeFirst stated

Joint Development and Deployment of AI and DX Solutions for Customer Touchpoints

First written in 2026-05-26. . Latest entry: 2026-05-26.

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  1. 2026-05-26First statedBusiness Alliance

    「By combining 三菱総研DCS’s systems development capabilities and AI and data-utilization technologies with the CRM development and contact-center operating expertise that バーチャレクス・ホールディングス has cultivated for more than 25 years, the two companies will jointly develop and deploy next-generation customer-touchpoint solutions using AI and DX.」

    For the first time, the companies have disclosed an initiative under which 三菱総研DCS and バーチャレクス・ホールディングス entered into a business alliance to strengthen their proposal capabilities in the customer-touchpoint field, jointly develop AI agents and other technologies, offer services to small and medium-sized enterprises, and promote personnel exchanges.
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Mitsubishi Research Institute's next results are scheduled for 2026-11-04. Read the earnings preview It last moved in the Business Alliance of 2026-05-26: "First stated".
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