Recruiting and developing talent and transforming the workplace environment

「The company has not disclosed the completion rate for its former UX training because it determined that the training had achieved its original objective of being adopted throughout the organization and had become established as a regular business process, and therefore revised the metric. From the current fiscal year, the company will adopt the completion rate for generative AI training as a metric in order to accelerate the development of capabilities to use generative AI, an important theme of its management strategy. Accordingly, the company will shift the focus of its human capital investment to acquiring next-generation skills. Generative AI training completion rate (Note) —% 61.9% 80% Female management ratio 28.1% 37.0% 40%」

「実現に向けた注力すべき取組みとして、「人材の確保と育成」「サービス領域の拡大」「生成AI技術の利活用」「NTTデータグループとの協業」「ブランディングの強化」の５つを設定しています。」

「Going forward, we will shift our focus to training in generative AI technologies and related areas.」

「UX training completion rate for new hires in business divisions (Note) 76.2% 79.3% 100% Female management ratio 27.3% 26.4% 40%」

「Meanwhile, efforts to secure and develop talent remain insufficient. We recognize this as our most important issue and are accelerating our response.」

「Although performance has declined, we will further accelerate investment for growth and continue to take an active approach to service development and securing and developing talent.」

「We will accelerate our efforts to secure and develop talent.」

「Target metrics Target Fiscal year ending March 2027 Actual Current fiscal year Percentage of business division hires receiving UX training 100% 76.2% Percentage of women in management positions 40% 27.3%」

「To develop design talent (Note 1) and enhance the value of its services, the Company launched a new support program for obtaining the Human-Centered Design Specialist certification administered by HCD-Net, the nonprofit organization Human-Centered Design Organization.」

「The Company is strengthening employee development to reinforce immediately deployable personnel, while also pursuing medium- to long-term talent development by reskilling personnel who joined companies in other industries as digital talent. Because creating an attractive workplace is essential to securing and developing talented personnel, it is rapidly advancing the development of a comfortable working environment that allows employees to choose telework flexibly, diverse and flexible employment systems such as job-based employment and regional recruitment, and systems that allow employees to hold concurrent positions.」

「The Company recognizes the recruitment and development of personnel as one of the most important challenges for its growth and will continue to strengthen recruitment activities, educate employees, and implement work-style reforms, including remote work.」

「The Group will work to recruit talented personnel by strengthening public relations activities and enhancing its presence both inside and outside the industry through the dissemination of information on advanced examples and achievements. It aims to reduce employee turnover and improve the quality of its workforce through measures including education, motivation management, work-style reform, and workplace improvements.」

「With respect to personnel systems, the Company is introducing various systems to enable employees responsible for the Company's growth to adopt diverse working styles and grow together with the Company. In addition to a “Partnership Certificate” supporting partnerships for same-sex couples, it introduced a “Kakemochi Employee System” for employees engaged in side jobs. In response to the spread of COVID-19, the Company implemented measures prioritizing employee safety and a comfortable working environment, including the full-scale introduction of a telework system, the elimination of mandatory office attendance, and allowances to establish an environment for working from home.」

「Against this business backdrop, the Group put the safety of employees and business partners first, made a full transition to flexible working arrangements based on telework, and focused on online seminars using online video tools and non-face-to-face sales activities.」

「The Group will work to recruit talented personnel by strengthening public relations activities and enhancing its presence both inside and outside the industry through the dissemination of information on advanced examples and achievements. It also aims to reduce employee turnover and improve the quality of its workforce through measures including education, motivation management, work-style reform, and workplace improvements.」

「Against this business backdrop, the Group worked to strengthen its services and implemented measures including improving project profitability by limiting discounts and strengthening its project management system, strengthening personnel and the organization through enhanced OJT and leadership training, and improving productivity by enhancing employees' work-life balance.」

「The Company aims to achieve sustainable medium- to long-term growth by increasing its presence both inside and outside the industry through information disseminated via public relations activities and advanced examples and achievements, thereby making the Group attractive to talented personnel, while securing and developing talent through motivation management, education, work-style reforms, and workplace initiatives that enable personnel to demonstrate their capabilities to the fullest.」

「Against this business backdrop, the Group continued to implement measures from the previous fiscal year, including improving project profitability by limiting discounts and strengthening its project management system, strengthening personnel and the organization through enhanced on-the-job training (OJT) and leadership training, and improving productivity by enhancing employees' work-life balance through the full-scale introduction of a telework system.」

「Against this business backdrop, the Group transitioned to a new organization effective 1 April 2018 and implemented measures including strengthening sales capabilities, improving profitability by strengthening its project management system as in the previous fiscal year, and improving productivity through enhanced employee training and a better work-life balance for employees.」

「The Company aims to achieve sustainable medium- to long-term growth by increasing its presence both inside and outside the industry through information disseminated via public relations activities and advanced examples and achievements, thereby making the Group attractive to talented personnel, while securing and developing talent through motivation management, education, work-style reforms, and workplace initiatives that enable personnel to demonstrate their capabilities to the fullest.」

「Enhancing employee training to improve project quality」

「In addition, because it is necessary to accelerate measures to address the recruiting environment, which is expected to become even more challenging, and to strengthen its workforce,」

「The Group continued to implement action plans from the previous fiscal year, including reviewing the sales process, establishing a system to prevent problems, recruiting personnel, and reforming training.」

「The Company has also undertaken initiatives to improve project profitability, including reviewing its internal performance evaluation system and partner system to improve personnel utilization rates.」

「To make the Group attractive to talented personnel, it will enhance its presence both inside and outside the industry through proactive information dissemination via public relations activities and through advanced examples and achievements. It will also focus on motivation management and education and training, while reforming its personnel systems and working arrangements and creating a workplace environment that enables employees to demonstrate their capabilities to the fullest.」