Expanding brand awareness, customer visits and the customer base through advertising and sales promotions
First written in FY2017-Q2. 18 of 34 entries say "Restated". Latest entry: FY2026-H1.
The whole theme swung hardest in 2025: 1 of 7 companies on the "Worse" side.
7 other companies' latest entry also says "Advanced".
- FY2026-H1AdvancedAnnual report
「In the Services Division, the renewal of the mini-catalog included with clinic orders and continued growth in sales of medical scrubs sold exclusively by the company contributed to performance. For products aimed at the restaurant industry, we captured solid demand by strengthening segmented communications to coincide with rush demand ahead of price revisions.」
In addition to its existing advertising and catalog measures, the company specifically renewed the mini-catalog included with clinic orders and strengthened segmented communications in response to demand conditions. - FY2025ReframedAnnual report
「As a key strategy for the current fiscal year, we clearly shifted our marketing target from individual demand to corporate demand, which offers greater continuity and profitability. Specifically, by optimizing advertising operations, we sought to limit the acquisition of low-value individual orders while focusing on acquiring new corporate customers likely to place large orders.」
The company clearly shifted its advertising and promotional target from individual demand to corporate demand, combining the suppression of low-value orders with the acquisition of large corporate customers. - 2026-03-03ReframedGeneral Meetings of Shareholders
「By optimizing advertising operations, we worked to limit the acquisition of low-value individual orders while focusing on acquiring new corporate customers likely to place large orders.」
The company explicitly shifted its advertising and promotional focus from acquiring low-value individual orders to acquiring corporate customers likely to place large orders. - FY2025-H1AdvancedAnnual report
「Against this backdrop, while seeking to continue sales growth and expand market share, we focused on improving the LTV of transacting customers through efficient operation of email newsletters and advertising. In the marketing division, in addition to developing new customers, we strengthened approaches to existing customers, worked to improve average order value and sought to expand sales of seasonal products such as winter clothing and fan-equipped workwear.」
The company has moved toward an approach combining customer acquisition through advertising and email newsletters with higher LTV among transacting customers, stronger approaches to existing customers, improved average order value and expanded sales of seasonal products. - FY2024-H1AdvancedAnnual report
「With the continued growth of sales and expansion of market share as our themes, we focused on increasing active users through active advertising management, providing a high-quality purchasing experience and building a fan base through branding. The marketing division promoted repeat purchases by improving the purchasing experience on the site and directing customers to the site through email newsletters, while seeking to acquire new customers through sales initiatives centered on strategic products, including high-back items, a new product in the fan-equipped workwear line.」
In addition to existing advertising, purchasing-experience, email-newsletter and branding measures, the company pursued new-customer acquisition through sales initiatives centered on strategic products, including high-back items in the fan-equipped workwear line. - FY2024-Q1AdvancedAnnual report
「With the continued growth of sales and expansion of market share as our themes, we focused on increasing active users through active advertising management, providing a high-quality purchasing experience and building a fan base through branding.」
In addition to customer acquisition through online advertising and direct mail, the company’s promotional policy combines a high-quality purchasing experience, fan-building through branding and growth in active users. - FY2023RestatedAnnual report
「We sought to acquire new customers through active investment in online advertising ahead of the autumn and winter season, increase customer traffic to our sites through email newsletters to existing customers and other measures, and promote sales of fan-equipped workwear and other products using online customer service and similar tools.」
Measures using online advertising, email newsletters and online customer service to acquire new customers, increase site traffic and promote sales continue. Advertising expenses totaled ¥885,954 thousand. - FY2023-Q3AdvancedAnnual report
「As in the previous fiscal year, we sought to expand market share by increasing sales. We worked to acquire new customers through active investment in online advertising ahead of the autumn and winter seasons, increase customer traffic to our sites through email newsletters to existing customers and other measures, and promote sales of fan-equipped workwear and other products using online customer service and other services.」
In addition to the existing online advertising and email newsletter measures, the company promoted sales of fan-equipped workwear and other products using online customer service and similar tools, developing its new-customer acquisition measures with the autumn and winter seasons in mind. - FY2023-Q2RestatedAnnual report
「As in the previous fiscal year, we sought to expand market share by increasing sales. We worked to acquire new customers through active advertising investment in online advertising and new direct-mail catalogs, and to increase customer traffic to our sites through email newsletters to existing customers and other measures.」
Promotional measures using online advertising, new direct-mail catalogs and email newsletters to acquire new customers and increase site traffic continue. Advertising expenses were ¥455,215 thousand, up from ¥383,322 thousand in the same quarter of the previous fiscal year. - FY2023-Q1RestatedAnnual report
「As in the previous fiscal year, we sought to expand market share by increasing sales. We worked to acquire new customers through active advertising investment in online advertising and new direct-mail catalogs, and to increase customer traffic to our sites through email newsletters to existing customers and other measures.」
Promotional measures to acquire new customers and increase site traffic through online advertising, new direct-mail catalogs and email newsletters to existing customers continued from the previous fiscal year. - FY2022-Q3RestatedAnnual report
「We sought to maximize the effectiveness of active promotional activities by improving coordination among campaign planning, new direct-mail catalogs and online advertising.」
Active promotional measures coordinating campaigns, new direct-mail catalogs and online advertising continue. - FY2022-Q2More proactive direct-mail issuance policyAnnual report
「In the previous fiscal year, we reduced the number of direct-mail catalogs issued during the year due to the spread of COVID-19. In the current fiscal year, because the impact of the spread was limited, we did not adjust the number issued and worked to attract customers proactively.」
The company changed its approach by discontinuing the reduction in direct-mail catalog volumes implemented in the previous fiscal year and pursuing more proactive customer acquisition. - FY2022-Q1AdvancedAnnual report
「Against this backdrop, we strengthened our marketing and sales divisions to expand market share by increasing sales. The marketing division sought to promote sales actively by improving coordination among inventory procurement for best-selling products, campaign planning, new direct-mail catalogs and online advertising.」
Promotional activities have progressed toward an integrated approach combining inventory procurement for best-selling products, campaigns, new direct-mail catalogs and online advertising. Increased advertising investment, including additional printing of catalog direct mail, is also disclosed. - FY2021Adjusting advertising targets and declining new individual ordersAnnual report
「Against this backdrop, in addition to sales initiatives responding to user needs, such as revising the EC site form to improve the processing-order rate and extending the acceptance hours for same-day shipping, we actively expanded inventories of best-selling products. We also adjusted the timing of catalog distribution, advertising exposure and target selection for catalogs and online advertising in line with infection trends, seeking to attract mail-order customers efficiently.」
The company adjusted the timing, volume of exposure and target selection for catalogs and online advertising in response to infection trends. It also states that new orders from individual users declined because advertising activities were narrowed to corporate users and the recovery in search-engine rankings was delayed. - FY2021-Q3AdvancedAnnual report
「In the first half, we continued to seek efficient customer acquisition by controlling catalog distribution and online advertising exposure in response to the spread of infections. In the second half, we increased advertising volumes for the autumn and winter seasons in line with information on the lifting of the state of emergency.」
While continuing to adjust catalog distribution and online advertising exposure in response to infection trends, the company moved in the second half to increase advertising volumes for autumn and winter in line with information on the lifting of the state of emergency. - FY2021-Q2AdvancedAnnual report
「As a result of switching to advertising centered on cost-effective campaigns through AI-based management of online advertising expenses, we improved operating efficiency and reduced advertising expenses.」
In addition to customer acquisition through catalog direct mail and online advertising, the company switched to AI-based management of online advertising, improving operating efficiency and reducing advertising expenses. It also adjusted the number of catalog direct-mail pieces issued in response to the spread of COVID-19. - FY2021-Q1RestatedAnnual report
「Against this backdrop, we actively expanded inventories focused on best-selling products and worked to attract customers through measures including issuing new direct-mail catalogs and operating online advertising efficiently.」
Customer acquisition measures using new direct-mail catalogs and efficient online advertising continue. - FY2020RestatedAnnual report
「We continued customer acquisition through catalogs and online advertising, adjusting the timing of distribution and the volume of exposure in response to the spread of infections.」
The company continued to attract customers through catalogs and online advertising, adjusting distribution timing and advertising exposure in response to infection trends. - FY2020-Q3RestatedAnnual report
「We controlled exposure through catalog distribution and online advertising to attract customers efficiently.」
The company continued to use catalogs and online advertising to attract customers, adjusting advertising exposure to improve efficiency. - FY2020-Q2RestatedAnnual report
「We responded flexibly to changes in self-restraint measures and their lifting in response to the spread of COVID-19, deploying catalog distribution and online advertising to attract customers efficiently.」
The company continued its previous customer acquisition measures, deploying catalog distribution and online advertising in response to changes in COVID-19-related restrictions. - FY2020-Q1RestatedAnnual report
「We sought to attract customers to our mail-order business through active advertising, including catalog distribution.」
The company continues to use active advertising, including catalog distribution, to attract mail-order customers. - FY2019RestatedAnnual report
「We will raise awareness of the company through online advertising, search engine optimization and catalog distribution, while continuing to improve website usability to acquire new customers.」
Measures to raise awareness and attract customers through online advertising, search engine optimization and catalog distribution continue. - FY2019-Q3RestatedAnnual report
「We continued to seek to attract customers to our mail-order business through active advertising, including catalog distribution, while also」
The company continues to use active advertising, including catalog distribution, to attract mail-order customers. - FY2019-Q2RestatedAnnual report
「We conducted active advertising campaigns, including catalog distribution, to attract customers.」
Customer acquisition through active advertising, including catalog distribution, continues to be disclosed. - FY2019-Q1RestatedAnnual report
「Against this backdrop, we made more active use of the new headquarters’ inventory space to expand stocks of best-selling products, while also conducting active advertising, including catalog distribution, to attract customers.」
The company continues to implement customer acquisition measures through active advertising, including catalog distribution. - FY2018AdvancedAnnual report
「With the aim of improving advertising efficiency, we conducted field tests of new methods in parallel with our existing advertising, while also」
In addition to its existing advertising measures, the company has progressed to field-testing new advertising methods in parallel. Online advertising, search engine optimization and catalog distribution also continue. - FY2018-Q3RestatedAnnual report
「Against this backdrop, we sought to attract customers to our mail-order business through active advertising, including catalog distribution, while also」
The company continues to use active advertising, including catalog distribution, to attract mail-order customers. - FY2018-Q2RestatedAnnual report
「Against this backdrop, we sought to attract customers to our mail-order business through active advertising, including catalog distribution, while also」
The company continues to use active advertising, including catalog distribution, to attract mail-order customers. - FY2018-Q1RestatedAnnual report
「We sought to attract customers to our mail-order business through active advertising, including catalog distribution.」
The company continues to disclose its previous promotional strategy of using active advertising, including catalog distribution, to attract mail-order customers. - FY2017RestatedAnnual report
「Alongside improving the effectiveness of paid search advertising, we worked to acquire new customers, including people who do not normally shop online, by actively using direct-mail promotions such as catalogs.」
The company continues to combine paid search advertising with direct-mail catalogs to acquire new customers, expanding its target audience to include people who do not shop online. - FY2017-Q3RestatedAnnual report
「We conducted active advertising campaigns, including catalog distribution.」
Active advertising measures, including catalog distribution, continue to be disclosed. - FY2017-Q2First statedAnnual report
「We sought to increase customer visits through active advertising, including catalog distribution.」
The company describes measures to increase customer visits through active advertising, including catalog distribution. The use of proceeds from the public offering also included advertising expenses to raise awareness of the company and its operating sites and expand the customer base.