Failure to Secure and Develop Human Resources
First written in FY2016. 2 of 7 entries say "Restated". Latest entry: FY2026.
WILLPLUS Holdings moved to the "Worse" side of this theme in 2019, 5 years before the typical company in this theme (2024).
The whole theme swung hardest in 2026: 27 of 104 companies on the "Worse" side.
25 other companies' latest entry also says "Worsened".
- FY2026WorsenedAnnual report
「If the Group is unable to secure and develop sufficient talent, or if talent outflows accelerate, due to structural changes in the automotive industry, intensifying competition for talent, labor-market tightness and other factors, store operations, service quality, new store openings and operations following M&A could be adversely affected, potentially affecting the Group’s financial results and growth strategy.」
The scope of the impact of talent shortages and outflows was specified to include store operations, service quality, new store openings and post-M&A operations, with higher hiring, personnel and training costs also expressly identified as risks. - FY2025ReframedAnnual report
「Based on its corporate philosophy, the Group works to secure and develop talent. However, during a once-in-a-century period of transformation, there is a risk of intensifying competition for talent and rising costs to prevent talent outflows.」
The previous risks of shortfalls in hiring and education were reorganized as human capital risks involving intensifying competition for talent during a period of transformation and rising costs to prevent talent outflows. - FY2019DroppedAnnual reportWhile securing and developing talent is identified as an issue to be addressed, the current-year business risks section no longer separately identifies the previous shortfalls in hiring and education as risks.
- FY2019-Q3MaterialisedAnnual report
「Meanwhile, personnel expenses and hiring costs to secure talent increased as the number of employees rose in line with the increase in the number of stores and other factors.」
The increase in personnel associated with the growth in the number of stores and the resulting increase in hiring costs to secure talent actually occurred, making the risk of higher hiring costs a reality. - FY2018RestatedAnnual report
「However, hiring may not progress as planned or hiring costs may increase, which could affect the Group’s financial results.」
The shortfall in hiring the personnel required for new store openings, rising hiring costs and shortfalls in education and training continue to be identified as risks. - FY2017RestatedAnnual report
「However, hiring may not progress as planned or hiring costs may increase, which could affect the Group’s financial results.」
The shortfall in hiring the personnel required for new store openings, rising hiring costs and shortfalls in education and training continue to be identified as risks. - FY2016First statedAnnual report
「However, hiring may not progress as planned or hiring costs may increase, which could affect the Group’s financial results. The Group places significant importance on customer satisfaction and provides employee education and training to improve it. For mechanics, whose work requires a high level of expertise, the Group focuses on developing mechanics with sufficient skills, including by actively using importer training programs. However, if this education and training does not progress as expected, it could affect the Group’s financial results.」
Hiring for new store openings, hiring costs, employee education and mechanic skill development were identified as risks.