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Innovation Holdings (3484) · FactContinued sales growth in urban areas and tourist destinations and pressure on profitability

Increases in Customer Numbers, Average Spend per Customer and Sales in the Food-Service Industry

First written in FY2018-Q3. 10 of 26 entries say "Restated". Latest entry: FY2026-H1.

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ProgressHeldSoftenedWorseRestatedFY2018-Q3 – FY2022-Q1OtherFY2022-Q3 – FY2026-H12018: 320182019: 420192020: 420202021: 420212022: 420222023: 420232024: 220242025: 12025
Same theme, other companies
Sales growth driven by rising average spend per customer in the food service industryA theme 3 companies write about · 0 as a headwind · 3 as a tailwind

1 other company's latest entry also says "Other".

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  1. FY2026-H1Continued sales growth in urban areas and tourist destinations and pressure on profitabilityAnnual report

    「In the food service industry, sales increased mainly in urban areas and tourist destinations, driven by the impact of inbound tourism supported by the weak yen, higher average spending following price revisions, and stronger demand for food and beverages caused by the extreme heat. However, profitability remained challenging due to higher raw material and utility costs, as well as the entrenched labor shortage and domestic consumers' cost-consciousness.」

    Sales in urban areas and tourist destinations increased against a backdrop of inbound tourism, price revisions, and extreme heat, while higher raw material and utility costs, the entrenched labor shortage, and cost-consciousness continued to make profitability challenging.
  2. FY2025-H1Sales growth in urban areas and tourist destinations accompanied by continued challenging profitabilityAnnual report

    「In the food service industry, sales increased mainly in urban areas and tourist destinations that were bustling due to increased foot traffic, including inbound tourism supported by the weak yen. However, profitability remained challenging due to higher raw material and utility costs, domestic consumers' cost-consciousness, and, at some locations, lost business opportunities caused by labor shortages. In alcohol-focused formats, the number of small and medium-sized banquets increased, and late-evening traffic and demand for large-scale banquets were gradually returning, but recovery continued to lag, partly due to the decline in the number of stores.」

    While sales in urban areas and tourist destinations increased due to higher foot traffic, including inbound tourism, higher raw material and utility costs, cost-consciousness, and lost business opportunities caused by labor shortages weighed on profitability. In alcohol-focused formats, progress in demand recovery and a delayed recovery were both noted.
  3. FY2024-Q3Loss of business opportunities due to labor shortages addedAnnual report

    「In the food service industry, sales and customer traffic increased, supported by increased foot traffic following the transition to Category 5, higher demand for food and beverages due to the extreme heat and lingering summer heat, and the recovery of inbound tourism aided by the weak yen. However, profitability remained challenging due to higher raw material and utility costs, as well as, at some locations, lost business opportunities caused by labor shortages. In alcohol-focused formats, late-evening traffic and demand for large-scale banquets were gradually returning, but recovery continued to lag, partly due to the decline in the number of stores.」

    Sales and customer traffic increased due to the transition to Category 5, increased foot traffic, extreme heat, and the recovery of inbound tourism, while higher raw material and utility costs and lost business opportunities caused by labor shortages weighed on profitability. The delayed recovery of alcohol-focused formats has also continued.
  4. FY2024-Q2Concrete signs of demand recovery alongside the continued delay in recovery for alcohol-focused formatsAnnual report

    「In the food service industry, sales and customer traffic increased, supported by the first summer holiday period since the transition to Category 5, increased demand for food and beverages due to the extreme heat, and the recovery of inbound tourism aided by the weak yen. However, profitability remained challenging due in part to higher raw material and utility costs. In alcohol-focused formats, late-evening traffic and demand for large-scale banquets were gradually returning, but recovery continued to lag, partly due to the decline in the number of stores.」

    Sales and customer traffic increased against a backdrop of the first summer holiday period since the transition to Category 5, extreme heat, and the recovery of inbound tourism, while challenging profitability due to higher raw material and utility costs and the delayed recovery of alcohol-focused formats continued.
  5. FY2024-Q1Sales and customer traffic growth accompanied by continued challenging profitabilityAnnual report

    「In the food service industry, sales and customer traffic increased, supported by the second consecutive year of Golden Week without activity restrictions and an increase in inbound tourism. However, profitability remained challenging due in part to higher raw material and utility costs. In addition, the recovery in late-evening traffic and demand for large-scale banquets was limited, and recovery continued to lag in alcohol-focused formats.」

    Sales and customer traffic increased due to Golden Week without activity restrictions and growth in inbound tourism, but challenging profitability due to higher raw material and utility costs and the delayed recovery of late-evening traffic, large-scale banquets, and alcohol-focused formats have continued.
  6. FY2023Sales and customer traffic recovery accompanied by continued pressure on profitsAnnual report

    「Sales and customer traffic recovered substantially, while profitability remained challenging due in part to higher raw material and utility costs. In addition, the recovery in nighttime traffic and corporate demand was sluggish, and recovery continued to lag in alcohol-focused formats.」

    While the food service industry showed a recovery in sales and customer traffic, profitability remained challenging due to higher raw material and utility costs, and the recovery in nighttime traffic, corporate demand, and alcohol-focused formats continued to lag.
  7. FY2023-Q3RestatedAnnual report

    「In the food service industry, sales and customer traffic recovered substantially, supported by the first Golden Week and summer holiday period in 3 years without activity or operating restrictions, the nationwide travel assistance program introduced in October, and the significant easing of border-control measures. However, the recovery in nighttime traffic and corporate demand was sluggish, and challenging conditions continued for alcohol-focused formats.」

    Sales and customer traffic recovered following the lifting of activity and operating restrictions, the nationwide travel assistance program, and the easing of border-control measures, but the sluggish recovery in nighttime traffic and corporate demand and the challenging conditions for alcohol-focused formats have continued.
  8. FY2023-Q2RestatedAnnual report

    「In the food service industry, sales and customer numbers recovered significantly as the Golden Week and summer holiday periods were free of restrictions on movement and business operations for the first time in 3 years, while nighttime customer traffic and corporate demand remained weak and conditions remained difficult for establishments serving alcohol.」

    Sales and customer traffic recovered substantially following the lifting of activity and operating restrictions, but weak nighttime traffic and corporate demand, as well as continued challenging conditions for alcohol-focused formats, persisted.
  9. FY2023-Q1Sales and customer traffic recovered, while difficult conditions continued for businesses serving alcoholic beverages.Annual report

    「In the food service industry, sales and customer numbers recovered significantly after the lifting of priority preventive measures in March and the Golden Week holiday became free of restrictions on movement for the first time in 3 years, while conditions remained difficult, particularly for establishments serving alcohol, as nighttime customer traffic and corporate demand remained weak.」

    Sales and customer traffic in the food service industry recovered significantly following the lifting of operating restrictions and other measures. However, difficult conditions continued for businesses serving alcoholic beverages due to sluggish nighttime customer traffic and corporate demand.
  10. FY2022RestatedAnnual report

    「In the food service industry, sales and customer traffic declined sharply due to repeated requests to close businesses, shorten operating hours and reduce the hours for serving alcoholic beverages, and extremely difficult conditions continued, particularly for businesses serving alcoholic beverages.」

    Sharp declines in sales and customer traffic in the food service industry due to operating restrictions, and continued difficult conditions for businesses serving alcoholic beverages.
  11. FY2022-Q3Signs of recovery in demand for dining out from October to DecemberAnnual report

    「In the food service industry, sales and customer traffic declined sharply due to repeated requests to close businesses, shorten operating hours and reduce the hours for serving alcoholic beverages, and extremely difficult conditions continued, particularly for businesses serving alcoholic beverages. However, signs of recovery emerged from October to December following the full lifting of the state of emergency and other measures.」

    Sharp declines in sales and customer traffic due to requests to close businesses and shorten operating hours and difficult conditions for businesses serving alcoholic beverages continued, but signs of recovery emerged from October to December after the state of emergency and other measures were fully lifted.
  12. FY2022-Q2WorsenedAnnual report

    「In the food service industry, sales and customer traffic declined sharply due to repeated requests associated with the state of emergency and other measures to close businesses, shorten operating hours and reduce the hours for serving alcoholic beverages. Extremely difficult conditions continued, particularly for businesses serving alcoholic beverages, partly due to the impact of the fifth wave, which peaked in August.」

    Sharp declines in sales and customer traffic and difficult conditions for businesses serving alcoholic beverages continued in the food service industry, with the impact of the fifth wave, which peaked in August, added to the description.
  13. FY2022-Q1RestatedAnnual report

    「In the food service industry, sales and customer traffic declined sharply due to repeated requests associated with the state of emergency and other measures to close businesses, shorten operating hours and reduce the hours for serving alcoholic beverages. Extremely difficult conditions continued, particularly for businesses serving alcoholic beverages.」

    Declines in sales and customer traffic due to requests to close businesses, shorten operating hours and reduce hours for serving alcoholic beverages, and continued difficult conditions for businesses serving alcoholic beverages.
  14. FY2021Difficult conditions continued in the food service industry due to restrictions including reduced hours for serving alcoholic beveragesAnnual report

    「In the food service industry, sales and customer traffic declined sharply due to requests to close businesses and shorten operating hours associated with the two states of emergency. In addition, reduced hours for serving alcoholic beverages meant that extremely difficult conditions continued, particularly for businesses serving alcoholic beverages.」

    In addition to requests to close businesses and shorten operating hours, reduced hours for serving alcoholic beverages also had an impact, and sharp declines in sales and customer traffic and difficult conditions for businesses serving alcoholic beverages continued.
  15. FY2021-Q3Difficult conditions continued in the food service industry amid the resurgence of infections from November onwardAnnual report

    「In the food service industry, sales and customer traffic declined sharply due to requests to close businesses and shorten operating hours associated with the state of emergency. In addition, the resurgence of infections in July and August and from November onward meant that extremely difficult conditions continued, particularly for businesses serving alcoholic beverages.」

    In addition to the sharp decline in sales and customer traffic caused by requests to close businesses and shorten operating hours, the resurgence of infections in July and August and from November onward meant that difficult conditions continued, particularly for businesses serving alcoholic beverages.
  16. FY2021-Q2Difficult conditions continued in the food service industry due to the resurgence of infectionsAnnual report

    「In the food service industry, sales and customer traffic declined sharply due to requests to close businesses and shorten operating hours associated with the state of emergency. In addition, the resurgence of infections in July and August meant that extremely difficult conditions continued, particularly for businesses serving alcoholic beverages.」

    In addition to the sharp decline in sales and customer traffic caused by requests to close businesses and shorten operating hours, the resurgence of infections in July and August meant that difficult conditions continued, particularly for businesses serving alcoholic beverages.
  17. FY2021-Q1The state of emergency caused a sharp decline in sales and customer traffic in the food service industryAnnual report

    「In the food service industry, sales and customer traffic declined sharply due to requests to close businesses and shorten operating hours associated with the state of emergency. The impact was particularly significant in businesses serving alcoholic beverages.」

    The view changed from previously steady demand for dining out and sales to one stating that requests to close businesses and shorten operating hours caused sales and customer traffic to decline sharply, with a significant impact on businesses serving alcoholic beverages.
  18. FY2020Explicit reference to declines in customer traffic and sales due to COVID-19Annual report

    「Although the food service industry generally remained steady throughout the year, customer traffic and sales declined sharply from the second half of February onward due to the impact of COVID-19, resulting in an extremely serious situation.」

    The description changed from the view that demand for dining out and sales were generally steady throughout the year to one stating that customer traffic and sales had declined sharply from the second half of February onward.
  19. FY2020-Q3Temporary decline in sales due to typhoons and the consumption tax increase, followed by recoveryAnnual report

    「Regarding the environment surrounding the Company, sales in the food service industry temporarily fell below the previous year due to the impact of typhoons that hit the autumn holiday period and measures taken in response to the consumption tax increase, but subsequently recovered.」

    The description changed from the previous view that sales exceeded the previous year to one stating that sales temporarily fell below the previous year due to typhoons and measures taken in response to the consumption tax increase, before recovering.
  20. FY2020-Q2RestatedAnnual report

    「Regarding the environment surrounding the Company, customer traffic in the food service industry declined due to the significantly delayed end of the rainy season. However, sales remained above the previous year due to higher average spend per customer following price revisions and other factors.」

    Although weather conditions caused customer traffic to decline, sales in the food service industry continued to exceed the previous year, driven by higher average spend per customer following price revisions and other factors.
  21. FY2020-Q1RestatedAnnual report

    「Regarding the environment surrounding the Company, sales in the food service industry remained above the previous year, driven by an increase in the number of holidays associated with the imperial era change and higher average spend per customer following price revisions and other factors.」

    Sales in the food service industry continued to exceed the previous year, driven by higher average spend per customer following price revisions and other factors.
  22. FY2019RestatedAnnual report

    「Regarding the environment surrounding the Company, demand for dining out remained steady throughout the year, although the growth rate slowed due to adverse weather, including heavy rainfall. Sales remained above the previous year.」

    Although adverse weather caused growth to slow, the view continued that demand for dining out and sales were steady.
  23. FY2019-Q3RestatedAnnual report

    「Regarding the environment surrounding the Company, customer numbers and average spend per customer in the food service industry remained steady this autumn amid relatively stable weather, and sales continued to exceed the previous year.」

    Customer numbers and average spend per customer remained steady in the food service industry, and sales continued to exceed the previous year.
  24. FY2019-Q1RestatedAnnual report

    「In the food service industry, average spend per customer continued to rise due to price revisions and strong performance by higher-value menus, and sales remained above the previous year.」

    The market environment continued to be characterized by higher average spend per customer and sales exceeding the previous year in the food service industry. Price revisions and higher-value menus were newly identified as underlying factors.
  25. FY2018RestatedAnnual report

    「Although the growth rate slowed due to adverse weather, including typhoons and prolonged rainfall, customer numbers and average spend per customer exceeded the previous year, and sales also increased year on year, indicating steady performance.」

    Despite slower growth due to adverse weather, the environment continued to be one in which customer numbers, average spend per customer and sales in the food service industry exceeded the previous year.
  26. FY2018-Q3First statedAnnual report

    「Overall, customer numbers and average spend per customer in the food service industry exceeded the previous year, and sales increased year on year.」

    The market environment was described as one in which customer numbers and average spend per customer in the food service industry exceeded the previous year, and sales also increased year on year.
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