Improving Productivity through DX and Addressing Labor Shortages
First written in FY2022-Q2. 11 of 14 entries say "Advanced", first in FY2022-Q3. Latest entry: 2026-10-14.
19 other companies' latest entry also says "Advanced".
- 2026-10-14AdvancedEarnings presentation
「Strengthen approaches to app members and social-media and web advertising.」
Customer-specific approaches and other marketing initiatives were specified, expanding the use of DX and digital tools. - FY2026AdvancedAnnual report
「The company will also use RPA and generative AI in its head-office functions to enhance business processes, improve management efficiency and reduce various risks.」
The company is expanding digital transformation beyond reducing staffing requirements at stores to include the use of RPA and generative AI at headquarters, AI-based demand forecasting and automated ordering, and AI reservation handling. - FY2025AdvancedAnnual report
「Previously, the company's digital transformation focused on addressing labor shortages through measures such as introducing mobile ordering and serving robots. Going forward, it aims to achieve Human Transformation (HX) by promoting digital transformation tailored to each brand, and therefore to its customers, improving customer satisfaction through the integration of hospitality and technology, and ultimately creating a virtuous cycle of employee development and improved cash flow per labor hour.」
The company has expanded the purpose of digital transformation from primarily addressing labor shortages to Human Transformation, including optimization by brand and customer segment, improved customer satisfaction, employee development and improved cash flow per labor hour. - FY2024AdvancedAnnual report
「In addition, to shift from a defensive to an offensive approach, the company is working, as part of its digital transformation investment, to promote marketing through the introduction of marketing automation, expand mobile ordering, use serving and clearing robots, and improve and enhance the efficiency of back-office operations.」
The company is expanding its digital transformation initiatives beyond mobile ordering, serving and clearing robots and more efficient back-office operations to the introduction of marketing automation. - FY2024-Q2AdvancedAnnual report
「In addition, to shift from a defensive to an offensive approach, the company is working, as part of its digital transformation investment, to promote marketing through the introduction of marketing automation, expand mobile ordering, use serving robots and improve and enhance the efficiency of back-office operations.」
The company is expanding its digital transformation initiatives beyond mobile ordering, serving robots and more efficient back-office operations to promoting marketing through the introduction of marketing automation. - FY2023-Q3RestatedAnnual report
「As part of its digital transformation initiatives, the company is working to expand mobile ordering, use serving robots and improve and enhance the efficiency of back-office operations.」
The company continues to advance digital transformation initiatives through mobile ordering, serving and clearing robots, and more efficient and advanced back-office operations. - FY2023-Q2RestatedAnnual report
「As part of its digital transformation initiatives, the company is working to expand mobile ordering, use serving robots and improve and enhance the efficiency of back-office operations.」
The company continues to advance digital transformation initiatives through mobile ordering, serving robots and more efficient and advanced back-office operations. - FY2023-Q1AdvancedAnnual report
「As part of its digital transformation initiatives, the company is working to expand mobile ordering, use serving robots and improve and enhance the efficiency of back-office operations.」
The company is advancing digital transformation initiatives through expanded mobile ordering, the use of serving robots and more efficient and advanced back-office operations. - FY2022AdvancedAnnual report
「In addition, under the leadership of the Digital Transformation Promotion Office established in August 2021, the company focused on introducing mobile ordering and using applications tailored to each format as part of the group's digital transformation initiatives. It also promoted cost reductions and maximization of ingredient value by strengthening supply chain management through a joint venture with consolidated subsidiary SFP Holdings, established in September 2021, that handles procurement planning functions.」
Following the establishment of the Digital Transformation Promotion Office, the company progressed from planning to concrete implementation and operation through mobile ordering, format-specific applications and supply chain management by a procurement joint venture. - FY2022-Q3AdvancedAnnual report
「In addition, under the leadership of the Digital Transformation Promotion Office established in August, the company continued to focus on introducing mobile ordering and using applications tailored to each format as part of the group's digital transformation initiatives.」
The company established the Digital Transformation Promotion Office in August and has been advancing the introduction of mobile ordering and the use of format-specific applications, moving digital transformation initiatives from the planning stage to concrete implementation and operation. - FY2022-Q2First statedAnnual report
「The third pillar of the growth strategy is “improving productivity and addressing labor shortages through digital transformation.” Through digital transformation, the company aims to reduce staffing requirements for tasks that can be streamlined or automated, maximize the time employees spend on customer service and improve customer satisfaction. Specifically, it is considering the use of efficient IT tools based on cloud and SaaS technologies, standardization of back-office operations, and the use of RPA and BI, self-ordering, self-checkout, AI-based sales forecasting, automation of shift scheduling and ordering, and online reservation systems. In connection with this initiative, the company has entered into a partnership agreement with SoftBank Corp. for the promotion of digital transformation.」
The company positioned digital transformation as an independent growth strategy for the first time as the third pillar of its medium-term management plan, outlining specific measures including reducing staffing requirements and automating back-office and store operations, online reservations and a partnership agreement with SoftBank Corp.