Announced details
Parcel delivery and receipt, and consideration and support for customers with disabilities
Since 2019, the companies have collaborated on the Universal Manners Certification, surveys of people with disabilities, and reviews of signage at delivery offices. In 2022, they jointly developed universal design guidelines and Yamato Group’s proprietary Universal Manners Certification. This time, Mirairo ID and Kuroneko Members have been integrated at the system level.
Head office: Chuo-ku, Tokyo; Representative Director and President: Awa Seiichi (阿波誠一). Provides the “Kuroneko Members” membership service for individuals.
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Mirairo ID, a disability identification service, Kuroneko Members, This service |
| Counterparty | Yamato Transport Co., Ltd. |
| Counterparty overview | Head office: Chuo-ku, Tokyo; Representative Director and President: Awa Seiichi (阿波誠一). Provides the “Kuroneko Members” membership service for individuals. |
| Relationship with the Company | Since 2019, the companies have collaborated on the Universal Manners Certification, surveys of people with disabilities, and reviews of signage at delivery offices. In 2022, they jointly developed universal design guidelines and Yamato Group’s proprietary Universal Manners Certification. This time, Mirairo ID and Kuroneko Members have been integrated at the system level. |
| Launch date | 17 August 2026 (already launched) |
| Applicable area | Parcel delivery and receipt, and consideration and support for customers with disabilities |
Items this document does not state (12)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To create an environment in which customers with disabilities can receive their parcels with greater peace of mind and comfort.