Impact on Reputation and Business Performance from Dispensing Errors and Litigation
First written in FY2018. 2 of 3 entries say "Mitigated", first in FY2019. Latest entry: FY2026.
0 other companies' latest entry also says "Mitigated".
- FY2026MitigatedAnnual report
「To prevent dispensing errors, the group is working to improve pharmacists’ dispensing skills and strengthen its checking systems. It performs dispensing operations with the utmost care under comprehensive management controls. In addition, all stores are covered by pharmacists’ professional liability insurance.」
Continues to address the risk of dispensing errors by improving dispensing skills, strengthening checking systems and maintaining liability insurance coverage at all stores. - FY2019MitigatedAnnual report
「To prevent dispensing errors, the group is working to improve pharmacists’ dispensing skills and strengthen its checking systems. It performs dispensing operations with the utmost care under comprehensive management controls. In addition, all stores are covered by pharmacists’ professional liability insurance.」
Explicitly identifies improving dispensing skills, strengthening checking systems and obtaining liability insurance for all stores as measures addressing the risk of dispensing errors. However, the possibility of future litigation remains. - FY2018First statedAnnual report
「However, if the group were to face litigation in the future as a result of a dispensing error, its business performance could be affected, including because of damage to its social reputation.」
States that dispensing errors could affect business performance through litigation and damage to social reputation.