Risk of slower store openings and lower customer service levels due to personnel shortages
First written in FY2017. 22 of 25 entries say "Restated". Latest entry: FY2027-H1.
The whole theme swung hardest in 2020: 8 of 26 companies on the "Worse" side.
24 other companies' latest entry also says "Restated".
- FY2027-H1RestatedAnnual report
「During the current interim accounting period, there were no new occurrences of the major risks that management recognizes as potentially having a material impact on the company's financial position, operating results or cash flows, among the matters relating to the business and accounting conditions described in the interim report, nor were there any material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
It states that there has been no new occurrence or material change in the risk that store-opening progress and customer service may deteriorate due to labor shortages. - FY2025RestatedAnnual report
「Accordingly, if the company encounters difficulty securing and developing personnel in line with the pace of store expansion, this could affect its financial position and operating performance through a slowdown in store openings and a decline in services to customers.」
The company continues to identify the securing and training of personnel required for store expansion and assembly, maintenance, and repairs as risks that could affect the pace of store openings and customer service. - FY2025-H1RestatedAnnual report
「During the current interim accounting period, there were no new occurrences of the major risks that management recognizes as potentially having a material impact on the company's financial position, operating results or cash flows, among the matters relating to the business and accounting conditions described in the interim report, nor were there any material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
It states that there has been no new occurrence or material change in the risk that store-opening progress and customer service may deteriorate due to labor shortages. - FY2024-Q3RestatedAnnual report
「During the cumulative third-quarter period, there were no new business risks and no material changes in the business risks described in the annual securities report for the preceding fiscal year.」
The company states that there have been no new occurrences or significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2023RestatedAnnual report
「By assigning employees with high levels of technical expertise and capabilities, we are enhancing the distinctiveness and usefulness of our specialty-store chain while securing and developing human resources.」
The company continues initiatives to secure and develop human resources, including support for obtaining qualifications, a master craftsman system, recruitment and promotion to permanent employment, and the placement of specialized personnel. - FY2023-Q3MitigatedAnnual report
「In addition, as the number of repair and maintenance requests increased, the company was able to meet rising demand by maintaining a stable allocation of skilled staff across its stores nationwide.」
The company explains that it responded to increased demand for repairs and maintenance by ensuring a stable nationwide allocation of skilled staff to its stores. - FY2022-Q3RestatedAnnual report
「During the cumulative third-quarter period, there were no new business risks and no material changes in the business risks described in the annual securities report for the preceding fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2022-Q2RestatedAnnual report
「During the cumulative second-quarter period, there were no new business risks and no material changes in the business risks described in the annual securities report for the preceding fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2022-Q1RestatedAnnual report
「No new business or other risks arose during the cumulative first-quarter period. There were also no significant changes to the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2021MitigatedAnnual report
「The company also introduced an in-house certification called the “Meister system.” Employees can obtain Meister certification in any of 3 fields, bicycle maintenance, customer service and guiding customers at events, by meeting certain standards and passing an internal examination, supporting employees’ voluntary efforts to improve their skills. The company has also achieved results in securing immediately effective personnel, including by hiring part-time employees as regular employees when their skills and experience indicate that they have sufficient qualifications.」
To address the risk that a shortage of personnel could reduce the pace of store openings and customer service, the Company describes multiple recruitment and development measures, including internal qualifications, internal examinations and promotion of part-time employees to regular employees. - FY2021-Q3RestatedAnnual report
「During the cumulative third-quarter period, there were no newly arising business or other risks. There were also no material changes to the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2021-Q2RestatedAnnual report
「No new business or other risks arose during the cumulative second-quarter period. There were also no significant changes to the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2021-Q1RestatedAnnual report
「No new business or other risks arose during the cumulative first-quarter period. There were also no significant changes to the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2020RestatedAnnual report
「However, if the company encounters difficulty securing and training personnel in line with the pace of store expansion, this could affect its financial position and operating results through a slowdown in store openings and a decline in customer service, among other factors.」
The Company continues to identify the risk that securing and developing personnel to support store expansion could affect the pace of store openings and customer service. - FY2020-Q3RestatedAnnual report
「During the cumulative third quarter of the current fiscal year, there were no occurrences of matters concerning the business situation, accounting situation or other matters described in the quarterly report that could have a material impact on investors’ decisions, and no material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2020-Q2RestatedAnnual report
「No new business or other risks arose during the cumulative second-quarter period. There were also no significant changes to the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2019RestatedAnnual report
「Meanwhile, as technical qualifications that help ensure safety, we support employees who have been with the company for more than 2 years after joining in obtaining public qualifications such as bicycle technician and bicycle safety maintenance technician certifications. We assign employees with a high level of technical expertise and ability, differentiating ourselves through the distinctiveness and value of our specialist retail chain.」
Regarding recruitment and development of human resources, the company provides support for obtaining qualifications and assigns specialised personnel, while continuing to disclose the risk of store-opening delays and declining service quality if difficulties arise. - FY2019-Q3RestatedAnnual report
「During the cumulative third quarter of the current fiscal year, there were no occurrences of matters concerning the business situation, accounting situation or other matters described in the quarterly report that could have a material impact on investors’ decisions, and no material changes to the “Business and Other Risks” described in the annual securities report for the previous fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2019-Q2RestatedAnnual report
「No new business or other risks arose during the cumulative second-quarter period. There were also no significant changes to the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2019-Q1RestatedAnnual report
「No new business or other risks arose during the cumulative first-quarter period. There were also no significant changes to the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2018RestatedAnnual report
「However, if the company encounters difficulty securing and training personnel in line with the pace of store expansion, this could affect its financial position and operating results through a slowdown in store openings and a decline in customer service, among other factors.」
The company continues to identify the risk that securing and developing personnel to support store expansion could affect the pace of store openings and service levels. - FY2018-Q3RestatedAnnual report
「During the cumulative third-quarter period, there were no newly arising business or other risks. There were also no material changes to the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no new occurrences or significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2018-Q2RestatedAnnual report
「There were no newly arising business or other risks during the cumulative second quarter. There were also no material changes to the business or other risks described in the securities report for the previous fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2018-Q1RestatedAnnual report
「No new business or other risks arose during the cumulative first quarter. There were also no material changes to the business and other risks described in the securities report for the previous fiscal year.」
The company states that there have been no significant changes regarding the risk of a slower store-opening pace and lower customer service levels due to labor shortages. - FY2017First statedAnnual report
「However, if the company encounters difficulty securing and training personnel in line with the pace of store expansion, this could affect its financial position and operating results through a slowdown in store openings and a decline in customer service, among other factors.」
The Company indicates that securing and developing human resources, based on aggressive store openings and expertise in maintenance and repairs, may affect the pace of store openings and customer service.