Declining sales at franchise stores and agencies
First written in FY2018-Q1. 11 of 28 entries say "Worsened", first in FY2018-Q2. Latest entry: FY2026-H1.
No other company in this theme has enough history to compare yet.
- FY2026-H1Franchise stores: higher revenue; agencies: lower revenueAnnual report
「In the FC franchisee channel, we provided sales support by rolling out the sales methods used by directly operated stores and worked to develop new franchisees. As a result, revenue from this channel increased 16.3% year on year to ¥416 million. In the agent channel, we strengthened sales of LED lighting and security products as proposals for reducing electricity costs. Sales of security products remained sluggish, as the downward trend in revenue that began in the previous fiscal year showed no sign of easing. As a result, revenue from this channel decreased 4.3% year on year to ¥409 million.」
FC franchisees posted higher revenue due to the development of new franchisees and other factors, while agents posted lower revenue as the decline in security products continued. - FY2025-H1FC franchisees and agents: lower revenueAnnual report
「In the FC franchisee channel, we provided sales support by rolling out the sales methods used by directly operated stores and worked to develop new franchisees. As a result, revenue from this channel decreased 30.0% year on year to ¥358 million, partly reflecting the impact of the transfer of the business of 1 FC franchisee in the previous year. In the agent channel, we worked to stimulate sales of LED lighting, a core product, as a measure to reduce electricity costs. As a result, revenue from this channel decreased 16.7% year on year to ¥432 million.」
While continuing to roll out sales methods and stimulate LED lighting sales, FC franchisees declined 30.0%, partly due to the impact of the business transfer, and agents declined 16.7%. - FY2024-Q2FC franchisees: lower revenue; agents: higher revenueAnnual report
「In the FC franchisee channel, we rolled out the sales methods used by directly operated stores, promoted the sharing of these methods with franchisees, and provided sales support. We also transferred all rights and obligations of 1 FC franchisee. As a result, revenue from this channel decreased 10.5% year on year to ¥511 million. In the agent channel, we worked to stimulate sales of LED lighting, a core product, as a measure to reduce electricity costs. As a result, revenue from this channel increased 3.3% year on year to ¥519 million.」
FC franchisees continued to roll out sales methods and provide sales support, but transferred the rights and obligations of 1 company, resulting in a 10.5% year-on-year decline in revenue. Agents posted 3.3% year-on-year growth driven by efforts to stimulate LED lighting sales. - FY2024-Q1Revenue rises at both franchise stores and agenciesAnnual report
「In the FC franchisee channel, we rolled out the sales methods used by directly operated stores, promoted the sharing of these methods with franchisees, and provided sales support. As a result, revenue from this channel increased 8.1% year on year to ¥297 million. In the agent channel, we expanded the range of products handled and focused on developing new agents. LED lighting, a core product, performed well as demand grew for lower electricity costs, but wholesale sales of network security products were sluggish. As a result, revenue from this channel increased 22.4% year on year to ¥279 million.」
FC franchisees returned to revenue growth, while agents also posted 22.4% year-on-year growth despite sluggish wholesale sales of network security products, resulting in revenue growth in both channels. - FY2023Franchise-store revenue slightly higher; agency revenue lowerAnnual report
「In the franchise-store channel, we rolled out sales methods used at company-operated stores and provided sales support for security-related products. As a result, revenue from the channel rose 0.8% year on year to ¥1,156 million. In the agency channel, we worked to promote sales of LED products, the core offering, as a measure to reduce electricity costs. Meanwhile, security solutions recorded a sharp decline in revenue, partly because OEM supply ended. As a result, revenue from the channel fell 0.9% year on year to ¥986 million.」
FC franchisees maintained revenue growth, while agents posted lower revenue due to the end of OEM supplies of security solutions, despite promoting LED sales. - FY2023-Q3Franchise-store revenue rises; agency revenue slightly lowerAnnual report
「In the franchise-store channel, we rolled out sales methods used at company-operated stores, promoted the sharing of sales methods with franchisees and provided sales support. As a result, revenue from the channel rose 2.1% year on year to ¥849 million. In the agency channel, we worked to stimulate sales of LED lighting, the core product, as a measure to reduce electricity costs, and sales progressed well. However, security solutions declined sharply year on year, partly because OEM supply ended. As a result, revenue from the channel fell 0.2% year on year to ¥730 million.」
Franchise-store revenue continued to rise, while agency revenue edged down despite efforts to stimulate LED lighting sales, partly because OEM supply of security solutions ended. - FY2023-Q2Revenue rises at both franchise stores and agenciesAnnual report
「In the franchise-store channel, we rolled out sales methods used at company-operated stores, promoted the sharing of sales methods with franchisees and provided sales support. As a result, revenue from the channel rose 5.4% year on year to ¥571 million. In the agency channel, we worked to stimulate sales of LED lighting, the core product, as a measure to reduce electricity costs. As a result, revenue from the channel rose 4.2% to ¥503 million.」
Franchise-store revenue rose 5.4% year on year and agency revenue rose 4.2% through efforts to stimulate LED lighting sales, resulting in higher revenue in both channels. - FY2023-Q1Franchise-store revenue rises; agency decline narrowsAnnual report
「In the franchise-store channel, we rolled out sales methods used at company-operated stores, promoted the sharing of sales methods with franchisees and provided sales support. As a result, revenue from the channel rose 11.3% year on year to ¥275 million. In the agency channel, we expanded the range of products handled and focused on developing new agencies. LED lighting, the core product, performed well as demand grew for lower electricity costs, but wholesale sales of network security products were sluggish. As a result, revenue from the channel fell 4.0% year on year to ¥228 million.」
Franchise-store revenue turned to growth of 11.3% year on year, while agency revenue fell 4.0% as sluggish wholesale sales of network security products offset strong LED lighting performance. - FY2022WorsenedAnnual report
「In the franchise-store channel, we rolled out sales methods used at company-operated stores and provided sales support for security-related products. As a result, revenue from the channel fell 1.9% year on year to ¥1,146 million. In the agency channel, we worked to develop new products, including security cameras, and new agencies, but revenue from the channel fell 13.2% year on year to ¥995 million because of difficulties procuring LED lighting, the core product, and lower sales of ReSPR.」
Although we advanced the horizontal rollout of sales methods and developed new products, franchise-store revenue declined and agency revenue fell 13.2% because of difficulties procuring LED lighting and other factors. - FY2022-Q3WorsenedAnnual report
「In the franchise-store channel, we rolled out proposal methods used at company-operated stores and provided sales support. As a result, revenue from the channel fell 4.8% year on year to ¥831 million. In the agency channel, we expanded the range of products handled, including security cameras, and focused on developing new agencies. However, the semiconductor shortage made it difficult to procure the core LED lighting products, leaving many products unavailable to fulfill orders. As a result, revenue from the channel fell 18.1% year on year to ¥732 million.」
Although we advanced sales support, product expansion and new agency development, franchise-store revenue fell 4.8% and agency revenue fell 18.1%, partly because the semiconductor shortage constrained LED lighting procurement. - FY2022-Q2WorsenedAnnual report
「In the agency channel, we expanded the range of products handled and focused on developing new agencies. However, the semiconductor shortage made it difficult to procure the core LED lighting products, leaving many products unavailable to fulfill orders. As a result, revenue from the channel fell 32.7% year on year to ¥482 million.」
Although we expanded the product range and developed new agencies, procurement difficulties for LED lighting caused agency revenue to fall 32.7% to ¥482 million. - FY2022-Q1WorsenedAnnual report
「In the franchise-store channel, we rolled out sales methods used at company-operated stores, promoted the sharing of sales methods with franchisees and provided sales support. As a result, revenue from the channel fell 6.6% year on year to ¥247 million. In the agency channel, we expanded the range of products handled and focused on developing new agencies. Many LED lighting products, the core offering, could not be supplied in response to orders because of the semiconductor shortage, causing revenue from the channel to fall 28.5% year on year to ¥237 million.」
Although we advanced the horizontal rollout of sales methods, sales support, product expansion and new agency development, franchise-store revenue fell 6.6% and agency revenue fell 28.5%, partly because of the semiconductor shortage. - FY2021Franchise-store revenue flat; agency revenue slightly lowerAnnual report
「In the franchise-store channel, we rolled out sales methods used at company-operated stores and provided sales support for security-related products. As a result, revenue from the channel was broadly unchanged year on year at ¥1,169 million. In the agency channel, we expanded the range of products handled and worked to develop new agencies. As a result, revenue from the channel fell 0.9% year on year to ¥1,146 million.」
For the full year, franchise-store revenue was broadly unchanged year on year and agency revenue fell 0.9%, changing the pattern of declining revenue in both channels through the third quarter. - FY2021-Q3AdvancedAnnual report
「In the FC franchisee channel, the company horizontally deployed the sales methods used by company-operated stores and provided sales support for security products and other items. As a result, sales in the channel were ¥873 million, up 0.3% year on year. In the agency channel, the company expanded its product range and developed new agencies. As a result, sales in the channel were ¥91 million, up 0.7% year on year.」
Revenue at both franchise stores and agencies increased year on year, turning from declines in both channels through the previous quarter to slight growth. - FY2021-Q2WorsenedAnnual report
「In the franchise-store channel, we promoted the sharing of sales methods with franchisees and provided sales support for security-related products, including UTM products, but revenue from the channel fell 23.7% year on year to ¥541 million. In the agency channel, we expanded the range of products handled and worked to develop new agencies, but revenue from the channel fell 19.0% to ¥59 million.」
Although we advanced the sharing of sales methods, sales support for security-related products, product expansion and new agency development, revenue declined in both the franchise-store and agency channels. - FY2021-Q1WorsenedAnnual report
「In the franchise-store channel, we promoted the horizontal rollout of sales methods used at company-operated stores and provided sales support for virus-disinfection equipment and security equipment. As a result, revenue from the channel fell 25.6% year on year to ¥261 million. In the agency channel, we proceeded with a reorganization of agencies focused on profitability and actively provided sales support for COVID-19 countermeasure products and other offerings. As a result, revenue from the channel fell 10.6% to ¥30 million.」
Revenue fell in both channels, with franchise-store revenue down 25.6% year on year and agency revenue down 10.6%. - FY2020WorsenedAnnual report
「In the franchise-store channel, we promoted the sharing of sales methods with franchisees and strengthened sales support for security-related products, including UTM products. We also terminated the franchise agreement with one major franchisee. As a result, revenue from the channel fell 27.0% year on year to ¥1,169 million. In the agency channel, we proceeded with a reorganization of agencies focused on profitability and actively provided sales support for security-related products and other offerings. As a result, revenue from the channel fell 19.1% to ¥123 million.」
Revenue declined in both the franchise-store and agency channels, partly because the agreement with a major franchisee was terminated. - FY2020-Q3WorsenedAnnual report
「In the franchise-store channel, we promoted the sharing of sales methods with franchisees and provided sales support for security-related products, including UTM products. Some franchisees also suspended operations as COVID-19 infections spread. As a result, revenue from the channel fell 24.1% year on year to ¥871 million. In the agency channel, we expanded the range of products handled and worked to develop new agencies. As a result, revenue from the channel fell 8.1% to ¥90 million.」
Some franchise stores suspended operations, and revenue fell 24.1% year on year. Agency revenue also fell 8.1%, resulting in lower revenue in both channels. - FY2020-Q2Franchise-store revenue continues to decline; agency growth acceleratesAnnual report
「In the franchise-store channel, we promoted the sharing of sales methods with franchisees and provided sales support for security-related products, including UTM products. As a result, revenue from the channel fell 8.1% year on year to ¥709 million. In the agency channel, we expanded the range of products handled and worked to develop new agencies. As a result, revenue from the channel rose 15.0% to ¥72 million.」
Franchise-store revenue continued to decline, falling 8.1% year on year, while agency revenue rose 15.0% through product expansion and new agency development, widening the performance gap between channels. - FY2020-Q1RestatedAnnual report
「In the franchise-store channel, we promoted the sharing of sales methods with franchisees and strengthened sales support for security-related products, including UTM products. As a result, revenue from the channel fell 5.8% year on year to ¥351 million. In the agency channel, we proceeded with a reorganization of agencies focused on profitability and actively provided sales support for security-related products and other offerings. As a result, revenue from the channel rose 0.4% to ¥34 million.」
Franchise-store revenue continued to decline, falling 5.8% year on year, while agency revenue rose 0.4%, and the performance gap between channels persisted. - FY2019RestatedAnnual report
「In the franchise-store channel, we promoted the sharing of sales methods with franchisees and strengthened sales support for security-related products, including UTM products. As a result, revenue from the channel fell 10.3% year on year to ¥1,601 million. In the agency channel, we proceeded with a reorganization of agencies focused on profitability and actively provided sales support for security-related products and other offerings. As a result, revenue from the channel rose 1.9% to ¥153 million.」
Franchise-store revenue continued to decline, while agency revenue rose slightly, and the performance gap between channels persisted. - FY2019-Q3RestatedAnnual report
「In the franchise-store channel, we worked to share sales methods with franchisees and actively provided sales support for security-related products, including UTM products, but revenue from the channel fell 12.0% year on year to ¥1,148 million. In the agency channel, we pursued the development of new agencies and actively provided sales support for security-related products and other offerings. As a result, revenue from the channel rose 17.0% to ¥99 million.」
Franchise-store revenue continued to fall, down 12.0% year on year, while agency revenue rose 17.0%, and the performance gap between channels persisted. - FY2019-Q2Performance diverged by channelAnnual report
「In the franchise-store channel, we worked to share sales methods with franchisees and provided sales support for security-related products, including UTM products. As a result, revenue from the channel fell 12.0% year on year to ¥771 million. In the agency channel, we pursued the development of new agencies and actively provided sales support for security-related products and other offerings. As a result, revenue from the channel rose 17.0% to ¥63 million.」
Franchise-store revenue continued to decline, falling 12.0% year on year, while agency revenue turned to growth, rising 17.0%, resulting in divergent performance by channel. - FY2019-Q1WorsenedAnnual report
「However, revenue from the channel fell 7.9% year on year to ¥376 million. In the franchise-store channel, we promoted the sharing of sales methods with franchisees and strengthened sales support for security-related products, including UTM products. As a result, revenue from the channel fell 10.6% year on year to ¥373 million. In the agency channel, we proceeded with a reorganization of agencies focused on profitability and actively provided sales support for security-related products and other offerings. As a result, revenue from the channel fell 12.3% year on year to ¥34 million.」
Revenue declined year on year in the company-operated, franchise-store and agency channels, with franchise-store revenue down 10.6% and agency revenue down 12.3%. - FY2018RestatedAnnual report
「In the franchise-store channel, we promoted the sharing of sales methods with franchisees and strengthened sales support for security-related products, including UTM products. As a result, revenue from the channel fell 7.4% year on year to ¥1,786 million.」
Although we continued sharing sales methods and supporting sales of security-related products, franchise-store revenue fell 7.4% year on year and agency revenue fell 15.3%. - FY2018-Q3WorsenedAnnual report
「In the franchise-store channel, we worked to support sales of enhanced products, particularly security-related products. As a result, revenue from the channel fell 8.9% year on year to ¥1,320 million. In the agency channel, we proceeded with a reorganization of agencies to prioritize profitability and introduced sales-support measures for agencies, but revenue fell 21.9% to ¥109 million.」
Although we advanced sales support and agency reorganization, franchise-store revenue fell 8.9% year on year and agency revenue fell 21.9%. - FY2018-Q2WorsenedAnnual report
「In the franchise-store and agency channels, the Partner Management Division centralized information management and rolled out know-how from each channel across the organization, but sales of the core products, business phones and digital multifunction printers, remained sluggish. As a result, revenue from franchise stores fell 9.0% year on year to ¥877 million, while revenue from agencies fell 38.3% to ¥54 million.」
Due to sluggish sales of core products, franchise-store revenue fell 9.0% year on year and agency revenue fell 38.3%. - FY2018-Q1First statedAnnual report
「However, sales of the company's core products, business phones and digital multifunction printers, were sluggish. Revenue from franchise stores fell 16.3% year on year to ¥417 million, while revenue from agencies fell 15.8% to ¥38 million.」
Sales at franchise stores and agencies declined year on year because sales of core products were sluggish.