Wellness business growth driven by inbound demand and new operations
First written in FY2016. 18 of 34 entries say "Advanced", first in FY2017-Q1. Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026AdvancedAnnual report
「Wellness reported lower revenue due to the impact of Other's transition of eWel Co., Ltd. to an equity-method affiliate following the transfer of part of its shares, as well as the loss of sales to investors and other factors. However, profit increased due to the continued strong performance of Hotels, which captured inbound demand.」
Although the partial transfer of shares and other factors reduced revenue, the hotel business continued to capture inbound demand, and operating profit in the Wellness area increased from ¥11.7 billion to ¥13.1 billion. - FY2026-H1Hotels remained strong, but profit declined due to the transfer of equity interests and other factorsAnnual report
「In Wellness, Hotels continued to perform strongly by capturing expanding inbound demand. However, revenue and profit declined due to the loss of sales to investors and other factors in Other, as well as the impact of the transition of eWel Co., Ltd. to an equity-method affiliate following the transfer of part of its shares, resulting in higher revenue but lower profit for the segment as a whole.」
Hotels continued to perform strongly by capturing inbound demand, but the Property Management and Operations business as a whole reported higher revenue and lower profit due to the loss of sales to investors and other factors and the impact of eWel's transition to an equity-method affiliate following the transfer of part of its shares. - FY2025AdvancedAnnual report
「In the wellness business, Tokyu Stay's RevPAR performed strongly at ¥15,954 in March 2025, resulting in a substantial improvement in profitability.」
Tokyu Stay's RevPAR increased from ¥13,609 in the previous fiscal year to ¥15,954, and profitability in the hotel and wellness businesses continued to improve. - FY2025-H1AdvancedAnnual report
「In Wellness, Healthcare reported lower revenue due to factors including the removal of Tokyu Sports Oasis Co., Ltd. (Note) from the scope of consolidation following the transfer of all its shares, while Hotels reported higher revenue due to the capture of inbound demand, resulting in higher revenue and profit for the segment as a whole.」
Hotels reported higher revenue by capturing inbound demand, and operating profit in the Wellness area of the Property Management and Operations business increased from ¥4.3 billion in the previous year to ¥6.2 billion. - FY2024AdvancedAnnual report
「In the wellness business, Tokyu Stay's RevPAR in March 2024 was ¥13,609, significantly exceeding the ¥10,404 recorded in March 2019 before COVID-19 and reaching a record high, resulting in a substantial improvement in profitability.」
Tokyu Stay's RevPAR reached ¥13,609, exceeding the ¥10,404 recorded in March 2019 and setting a record high. Operating profit of the Property Management and Operations business also improved to ¥22.8 billion. - FY2024-Q3AdvancedAnnual report
「Revenue was ¥261.0 billion, up 8.6% year on year, and operating profit was ¥15.6 billion, up 156.8%. In the revenue breakdown below, Property Management reported higher revenue due to an increase in building construction and other factors, while Wellness reported higher revenue due to strong performance in the hotel business as domestic and overseas demand recovered, resulting in higher revenue and profit for the segment as a whole.」
Domestic and overseas demand, particularly in hotels, continued to recover, and the Property Management and Operations business reported operating profit of ¥15.6 billion, up 156.8% year on year. - FY2024-Q2AdvancedAnnual report
「In the revenue breakdown below, Property Management reported higher revenue due to an increase in building management and other factors, while Wellness reported higher revenue due to strong performance in the hotel business as domestic and overseas demand recovered, resulting in higher revenue and profit for the segment as a whole.」
Domestic and overseas demand, particularly in the hotel business, continued to recover, and operating profit of the Property Management and Operations business increased from ¥1.8 billion in the previous year to ¥7.9 billion. - FY2024-Q1AdvancedAnnual report
「Revenue was ¥76.7 billion, up 9.6% year on year, and operating profit was ¥2.7 billion, representing a return to profitability. In the revenue breakdown below, Property Management reported higher revenue due to an increase in condominium construction and other factors, while Wellness reported higher revenue due to the recovery of domestic and inbound demand in the hotel business, resulting in higher revenue and profit for the segment as a whole.」
Domestic and inbound demand recovered in the hotel business, and the Property Management and Operations business returned to profitability, with operating profit of ¥2.7 billion compared with an operating loss in the previous year. - FY2023-Q3AdvancedAnnual report
「In the same quarter of the previous year, some local governments had issued states of emergency or priority preventive measures due to the spread of COVID-19, affecting operated facilities through closures and reduced operating hours. In the first 9 months of the current consolidated fiscal year, however, demand showed some recovery, particularly in the hotel business, partly because restrictions on activities and border-control measures were eased.」
Against the backdrop of eased restrictions on activities and border-control measures, demand, particularly in hotels, continued to recover, and the Property Management and Operations business improved from an operating loss in the previous year to operating profit of ¥6.1 billion. - FY2023-Q2AdvancedAnnual report
「③ Property Management and Operations Business Revenue was ¥152.0 billion, down 15.1% year on year, and the business returned to operating profitability with operating profit of ¥1.8 billion. In the same quarter of the previous year, some local governments had issued states of emergency or priority preventive measures due to the spread of COVID-19, affecting operated facilities through closures and reduced operating hours. In the first half of the current consolidated fiscal year, however, demand showed some recovery, particularly in the hotel business, partly because restrictions on activities were eased.」
The Property Management and Operations business reported revenue of ¥152.0 billion and operating profit of ¥1.8 billion, returning to profitability from an operating loss of ¥4.9 billion in the previous year. Some recovery in demand, particularly in hotels, was confirmed against the backdrop of eased restrictions on activities. - FY2023-Q1Some recovery in demand and narrower operating lossAnnual report
「Hotels, Leisure and Healthcare saw some recovery in demand, resulting in lower revenue but higher profit for the segment as a whole.」
Demand in Hotels, Leisure and Healthcare recovered to some extent, and the operating loss of the Property Management and Operations business narrowed from ¥3.7 billion in the previous year to ¥1.0 billion. However, the segment as a whole remained loss-making at the operating level. - FY2022Losses narrowed despite continued weak demandAnnual report
「Hotels and Leisure showed some recovery from the previous fiscal year, and the segment as a whole reported higher revenue and profit, partly due to the recognition of gains from asset sales in Other Wellness.」
Although demand in Hotels and Leisure continued to decline, some recovery progressed from the previous year, and the operating loss of the Property Management and Operations business as a whole narrowed from ¥8.8 billion to ¥100 million. - FY2022-Q2Some recovery and higher revenue and profit despite continued weak demandAnnual report
「Although demand continued to decline in Hotels, Leisure and Healthcare due to the prolonged spread of COVID-19, these businesses showed some recovery compared with the same quarter of the previous year. The segment as a whole reported higher revenue and profit, partly due to the recognition of gains from asset sales in Other Wellness.」
Although demand continued to decline in Hotels, Leisure, Healthcare and other businesses, these areas showed some recovery year on year. The Property Management and Operations business as a whole reported higher revenue and profit, partly due to the recognition of gains from asset sales. - FY2022-Q1Some recovery despite the impact of infectionsAnnual report
「In the revenue breakdown below, 'Property Management' and 'Building Management' benefited from a reactionary increase following the suspension of sales activities and management services caused by the spread of COVID-19 in the same quarter of the previous year. In 'Hotels,' 'Leisure,' 'Healthcare,' 'Other Wellness' and 'Hands,' demand continued to decline due to the prolonged spread of COVID-19, but showed some recovery compared with the same quarter of the previous year, resulting in higher revenue and profit for the segment overall.」
Although demand continued to decline in Hotels, Leisure, Healthcare, Other Wellness and Hands, these businesses showed some recovery year on year. The Property Management and Operations business posted higher revenue, and its operating loss narrowed from ¥7.5 billion to ¥3.7 billion. - FY2021Operating losses widened as infections resurgedAnnual report
「Although the business was on a recovery trend from the second quarter of the consolidated fiscal period onward, the tendency to refrain from going out due to the spread of COVID-19 continued for an extended period. In the fourth quarter of the consolidated fiscal period, the reissuance of the state of emergency further reduced demand for skiing, Tokyu Stay and Tokyu Sports Oasis, resulting in lower revenue and profit.」
Although the business showed signs of recovery, the wellness business reported revenue of ¥87.6 billion and an operating loss of ¥11.4 billion due to the resurgence of infections and the reissuance of the state of emergency. Alongside opening new facilities, the company is also working to capture domestic demand and implement smart operations. - FY2021-Q3New facilities opened and operating losses widened amid a delayed recoveryAnnual report
「This segment was affected most severely by the spread of COVID-19. During the first quarter of the consolidated fiscal period, operated facilities including Tokyu Stay, Tokyu Sports Oasis and Harvest Clubs were closed, operating hours were reduced and demand declined. From the second quarter of the consolidated fiscal period onward, the segment was on a recovery trend, but revenue and profit declined due to factors including the prolonged tendency to refrain from going out because of the spread of COVID-19. The new resort hotel nol kyoto sanjo (Kyoto, Kyoto Prefecture) opened in November 2020.」
Although the business was on a recovery trend, the wellness business reported revenue of ¥59.8 billion and an operating loss of ¥9.8 billion. Meanwhile, nol kyoto sanjo opened in November 2020, and the rollout of new facilities is under way. - FY2021-Q2New facilities opened amid a delayed recoveryAnnual report
「This segment was affected most severely by the spread of COVID-19. During the first quarter of the consolidated fiscal period, operated facilities including Tokyu Stay, Tokyu Sports Oasis and Harvest Clubs were closed, operating hours were reduced and demand declined. During the second quarter of the consolidated fiscal period as well, revenue and profit declined as people continued to refrain from going out amid the prolonged spread of COVID-19. In particular, the recovery in Tokyu Stay's occupancy was slower than expected. As new senior residences, Grand Clair Shibaura opened in July 2020 and Grand Clair Tachikawa opened in September. Extension work at Hikarigaoka Park Villa was completed in September and services commenced.」
Closures of operated facilities, reduced operating hours and declining demand continued, and the recovery of Tokyu Stay was slower than expected. Meanwhile, 2 senior residences opened and services commenced following the expansion of an existing facility. - FY2021-Q1Became loss-making due to closures and declining demand caused by the spread of infectionsAnnual report
「Revenue was ¥13.8 billion, down 46.2% year on year, and the segment reported an operating loss of ¥6.5 billion. This segment was affected most severely by the spread of COVID-19. The state of emergency led to the closure of operated facilities, including Tokyu Stay, Tokyu Sports Oasis and Harvest Clubs, while after the state of emergency was lifted, reduced operating hours and declining demand resulted in lower revenue and profit.」
The wellness business experienced closures of operated facilities, reduced operating hours and declining demand, resulting in an operating loss of ¥6.5 billion. - FY2020New openings continued, but revenue and profit declined as infections spreadAnnual report
「Although the resort facilities and urban hotels opened in the previous fiscal year operated for the full year, there was a reactionary decrease in the recognition of shared ownership interests in Tokyu Harvest Club Karuizawa & VIALA, which opened in July 2018, as well as a decline in asset sales. In addition, demand declined due to the spread of COVID-19, affecting Tokyu Stay, Oasis and resort operations, including ski resorts and Harvest Clubs, resulting in lower revenue and profit.」
While new facilities continued to operate for the full year or open, revenue and profit declined due to a reactionary decrease in the recognition of shared ownership interests, lower asset sales and declining demand caused by COVID-19. - FY2020-Q3AdvancedAnnual report
「Although the resort facilities and urban hotels opened in the previous fiscal year operated for the full year, revenue and profit declined due to a reactionary decrease in the recognition of shared ownership interests in Tokyu Harvest Club Karuizawa & VIALA (Kitasaku District, Nagano Prefecture), which opened in July 2018, among other factors. In addition, the new senior residence Clair Residence Yokohama Tokaichiba (Yokohama, Kanagawa Prefecture) opened in April 2019. For urban hotels, the openings of 3 properties, Tokyu Stay Kanazawa (Kanazawa, Ishikawa Prefecture), Tokyu Stay Okinawa Naha (Naha, Okinawa Prefecture) and Tokyu Stay Osaka Hommachi (Osaka, Osaka Prefecture), are scheduled for February 2020.」
While revenue and profit continued to decline due to a reactionary decrease in the recognition of shared ownership interests in Karuizawa & VIALA, Clair Residence Yokohama Tokaichiba opened and the opening of 3 urban hotels was scheduled for February 2020. - FY2020-Q2Revenue and profit declined due to a reactionary decrease in the recognition of shared ownership interestsAnnual report
「Revenue was ¥54.4 billion, down 12.7% from the second quarter of the previous fiscal year, and operating profit was ¥700 million, down 74.4%. Although the resort facilities and urban hotels opened last year operated for the full year, revenue and profit declined due to a reactionary decrease in the recognition of shared ownership interests in Tokyu Harvest Club Karuizawa & VIALA (Kitasaku District, Nagano Prefecture), which opened last July, among other factors. The new facility Clair Residence Yokohama Tokaichiba (Yokohama, Kanagawa Prefecture) opened in April 2019.」
Although facilities opened the previous year operated for the full year and new facilities continued to open, the wellness business reported lower revenue and profit due to a reactionary decrease in the recognition of shared ownership interests in Karuizawa & VIALA. - FY2020-Q1AdvancedAnnual report
「In addition, the new senior residence Clair Residence Yokohama Tokaichiba (Yokohama, Kanagawa Prefecture) opened in April 2019.」
The new senior residence Clair Residence Yokohama Tokaichiba opened in April 2019. - FY2019RestatedAnnual report
「In addition to the new facility Tokyu Harvest Club Karuizawa & VIALA, the resort hotel Hyatt Regency Seragaki Island Okinawa (Kunigami District, Okinawa Prefecture) opened in August. Tokyu Stay also opened a total of 5 properties, starting with Tokyu Stay Sapporo (Sapporo, Hokkaido), steadily expanding the business.」
Annual results confirm expansion from the opening of Karuizawa & VIALA, Seragaki Island Okinawa and 5 Tokyu Stay properties. - FY2019-Q3AdvancedAnnual report
「New facilities included Tokyu Harvest Club Karuizawa & VIALA and the resort hotel Hyatt Regency Seragaki Island Okinawa, which opened in August. Tokyu Stay also opened 5 new stores, including Tokyu Stay Sapporo (Sapporo, Hokkaido) and Tokyu Stay Kyoto Shinkyogokudori (Kyoto, Kyoto Prefecture), supporting steady business expansion.」
The company opened Tokyu Harvest Club Karuizawa & VIALA, Hyatt Regency Seragaki Island Okinawa and 5 Tokyu Stay stores, expanding the wellness business through newly operating facilities. - FY2019-Q2AdvancedAnnual report
「Tokyu Harvest Club Karuizawa & VIALA, a membership resort hotel, opened in July 2018. In addition to recording sales of shared land and building interests in the resort and membership business, revenue and profit increased due to the opening of new Tokyu Stay facilities. Other new facilities included Tokyu Stay Sapporo in April, Tokyu Stay Hakata in June, and the resort hotel Hyatt Regency Seragaki Island Okinawa (Kunigami District, Okinawa Prefecture) in August. The business continues to expand steadily.」
The opening of Tokyu Harvest Club Karuizawa & VIALA, Tokyu Stay Sapporo and Hakata, and Hyatt Regency Seragaki Island Okinawa, together with new resort and membership sales and newly operating hotels, contributed to higher revenue and profit in the wellness business. - FY2019-Q1AdvancedAnnual report
「New facilities opened in April 2018, including the urban hotel Tokyu Stay Sapporo (Sapporo, Hokkaido), and in June, Tokyu Stay Hakata (Fukuoka, Fukuoka Prefecture). The former Karuizawa Hotel, acquired in 2016, was also rebranded and opened in April 2018 as KYUKARUIZAWA KIKYO, Curio Collection by Hilton (Kitasaku District, Nagano Prefecture).」
2 new urban hotels opened, and the acquired former Karuizawa Hotel was rebranded and reopened. - FY2018AdvancedAnnual report
「New facilities opened in July 2017, including the senior housing facility Grancreer Setagaya Nakamachi (Setagaya-ku, Tokyo) and, in October, the membership resort hotel Tokyu Harvest Club Nasu Retreat (Nasu District, Tochigi Prefecture). At Tokyu Stay, the urban hotel business, Tokyu Stay Kyoto Ryogaemachidori (Kyoto, Kyoto Prefecture) opened in November 2017, followed by Tokyu Stay Takanawa (Sengakuji Station) (Minato-ku, Tokyo) in February 2018.」
The company continued to open new facilities in senior housing, membership resort hotels and urban hotels. - FY2018-Q3AdvancedAnnual report
「New facilities opened in July 2017, including the senior housing facility Grancreer Setagaya Nakamachi (Setagaya-ku, Tokyo), in October, the membership resort hotel Tokyu Harvest Club Nasu Retreat (Nasu District, Tochigi Prefecture), and in November, the urban hotel Tokyu Stay Kyoto Ryogaemachidori (Kyoto, Kyoto Prefecture).」
3 new facilities opened: a senior housing facility, a membership resort hotel and an urban hotel. Existing facilities performed steadily, but profit declined due to the reversal of resort development sales recorded in the previous corresponding period. - FY2018-Q2AdvancedAnnual report
「Revenue increased due to higher sales from the opening of new senior housing facilities, as well as steady performance at existing resort facilities and urban hotels such as Tokyu Stay. Profit declined, however, due in part to the fact that resort development sales had been recorded in the previous corresponding period. In July 2017, Grancreer Setagaya Nakamachi (Setagaya-ku, Tokyo) opened as a new senior housing facility.」
The new senior housing facility Grancreer Setagaya Nakamachi opened in July 2017. Existing facilities performed steadily, but the business as a whole posted lower profit due to the reversal of resort development sales. - FY2018-Q1RestatedAnnual report
「Existing resort facilities and urban hotels such as Tokyu Stay performed steadily and posted higher revenue. However, the overall wellness business posted lower revenue and profit due in part to the fact that resort development sales had been recorded in the previous corresponding period.」
Existing resort facilities and Tokyu Stay performed steadily, but the wellness business as a whole posted lower revenue and profit due to the reversal of resort development sales recorded in the previous corresponding period. - FY2017-Q3RestatedAnnual report
「Revenue was ¥67.3 billion (+5.4% versus the previous third quarter), and operating profit was ¥5.3 billion (+63.6%). Tokyu Stay, the urban hotel business, posted higher revenue due to contributions from new facilities and higher occupancy rates and room rates at existing facilities. Revenue and profit also increased due to registration-fee income from Tokyu Harvest Club Karuizawa & VIALLA, which began accepting new members during the period, as well as resort development sales.」
New Tokyu Stay facilities, higher occupancy rates and room rates, and registration-fee income from Karuizawa & VIALLA continue to be cited as growth drivers. - FY2017-Q2RestatedAnnual report
「Tokyu Stay, the urban hotel business, posted higher revenue due to contributions from new facilities and higher room rates at existing facilities. Revenue and profit also increased due to registration-fee income from Tokyu Harvest Club Karuizawa & VIALA, which began accepting new members during the period, as well as recorded sales from the resort development business.」
New Tokyu Stay facilities and higher room rates, together with Tokyu Harvest Club Karuizawa & VIALA, which began accepting new members during the period, continued to contribute to higher revenue and profit. - FY2017-Q1AdvancedAnnual report
「Tokyu Stay, the urban hotel business, posted higher revenue due to contributions from new facilities and higher room rates at existing facilities. Revenue and profit also increased due to higher registration-fee income from the launch of membership sales for Tokyu Harvest Club Karuizawa & VIALA, as well as recorded sales from the resort development business.」
In addition to new Tokyu Stay facilities and higher room rates, the launch of membership sales for Tokyu Harvest Club Karuizawa & VIALA contributed to higher revenue and profit. - FY2016First statedAnnual report
「Revenue and profit increased due to higher inbound demand at Tokyu Stay, the extended-stay hotel business, as well as contributions from newly opened Harvest Club and fitness club facilities and new Tokyu Stay properties.」
Inbound demand and the opening of new resort, fitness and hotel facilities are cited as growth drivers.