Contents of this document
- ¥82 million in operating profit is required in the second half to achieve the full-year operating profit forecast, and the company explained that this is achievable
- Existing services for individual customers are generally performing within expectations
- The company explained that the effects of past cancellations appear with a lag in the 12-month average churn rate for its business for corporate customers
- The company explained that, following major cancellations and downsells in its business for corporate customers, it is implementing measures across sales, customer success, and product
- The company will maintain its policy of targeting large companies with 500 or more employees as its primary market, while also developing customers with 100 to 500 employees
- The Summary Book Club promotes discussion through summaries, dialogue facilitated by books, and the dispatch of facilitators
- The company is considering expanding into YouTube short-form videos and other social media platforms
- Strengthening the customer success organization
- Rebuilding the business for corporate customers through measures across sales, customer success, and product
- Automating initiatives to promote usage
- Strengthening communication with customer companies
- Considering the reintroduction of YouTube short-form videos
- Considering the use of AI for video editing
- Considering the repurposing of videos for Instagram and other platforms
- YouTube channel subscribers17 10,000 people
- YouTube video views10 10,000 views or more
| Item | Details |
|---|---|
| Document type | Summary of Q&A |
| Fiscal Period Covered | Fiscal year ending February 2027, second quarter |
| Operating profit | ¥18 million (cumulative for the first six months) |
| Full-year earnings forecast | Operating profit ¥100 million |
| Key KPIs | Indicator name YouTube channel subscribers / Value 17 10,000 people / Year on year against the same period last year Not disclosed, Indicator name YouTube video views / Value 10 10,000 views or more / Year on year against the same period last year Not disclosed |
| Key points of the Q&A | ¥82 million in operating profit is required in the second half to achieve the full-year operating profit forecast, and the company explained that this is achievable, Existing services for individual customers are generally performing within expectations, The company explained that the effects of past cancellations appear with a lag in the 12-month average churn rate for its business for corporate customers, The company explained that, following major cancellations and downsells in its business for corporate customers, it is implementing measures across sales, customer success, and product, The company will maintain its policy of targeting large companies with 500 or more employees as its primary market, while also developing customers with 100 to 500 employees, The Summary Book Club promotes discussion through summaries, dialogue facilitated by books, and the dispatch of facilitators, The company is considering expanding into YouTube short-form videos and other social media platforms |
| New initiatives | Strengthening the customer success organization, Rebuilding the business for corporate customers through measures across sales, customer success, and product, Automating initiatives to promote usage, Strengthening communication with customer companies, Considering the reintroduction of YouTube short-form videos, Considering the use of AI for video editing, Considering the repurposing of videos for Instagram and other platforms |
Items this document does not state (24)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Operating results have continued to improve month by month, and the company has recently become able to generate profits at a stable level. In its business for corporate customers, it is strengthening its customer success organization, implementing measures from three angles—sales, customer success, and product—and promoting initiatives to drive sustained usage.