Customer-oriented transformation of the management structure under the Fourth Medium-Term Management Plan
First written in FY2025. 5 of 6 entries say "Advanced", first in FY2026-H1. Latest entry: FY2027-H1.
1 other company's latest entry also says "Advanced".
- FY2027-H1AdvancedAnnual report
「Against this backdrop, the Group views these circumstances not merely as risks but as growth opportunities and is promoting standardization in three areas, namely “Area Strategy,” “Store Strategy” and “Structural Reform,” under an integrated Group management model, to shift from optimization at the individual-company level to optimization at the Group level.」
The management structure under the Fourth Medium-term Management Plan, which is customer-led and makes use of each company's strengths, has been developed into an execution framework for Group-wide standardization in three areas: area strategy, store strategy and structural reform. - 2026-07-06AdvancedEarnings
「Against this backdrop, our group is treating these circumstances not simply as risks but as growth opportunities. Under integrated group management, we are promoting standardization in 3 areas—“area strategy,” “store strategy” and “structural reform”—to shift from optimization at the individual-company level to optimization at the group level.」
The implementation policy of the Fourth Medium-Term Management Plan was made specific as group-wide standardization in 3 areas: area strategy, store strategy and structural reform. - FY2026AdvancedAnnual report
「Specifically, our operating companies will focus on store operations suited to regional characteristics and customer needs, while developing the following framework to enable each company to maximize its strengths: ① strengthening centralized purchasing and product planning and development functions by leveraging scale; ② strengthening centralized management of group-wide promotional and sales initiatives; ③ strengthening functions and improving operational efficiency through the integration of administrative functions; ④ establishing a common platform with AEON CO.,LTD. and promoting faster management through the integration of information systems and logistics; and ⑤ establishing a framework for advancing the group’s area strategy through cross-company coordination of store development functions.」
The Fourth Medium-Term Management Plan entered the execution stage, and 5 specific execution structures were established covering regional store operations, centralized procurement, shared sales promotion, indirect divisions, information and logistics, and store development. - 2026-04-30AdvancedGeneral Meetings of Shareholders
「Our group has formulated its Fourth Medium-Term Management Plan, beginning in fiscal 2025, under the slogan, “Making the true customer perspective our absolute value and continuing to pursue transformation of our management structure,” and is working to achieve sustainable growth and establish competitive advantages.」
The policies and slogan for the formulation and implementation phase of the Fourth Medium-Term Management Plan were reaffirmed in the annual business report. - FY2026-H1AdvancedAnnual report
「Against this backdrop, our Group formulated the Fourth Medium-Term Management Plan beginning in fiscal 2025, adopted the slogan "Making genuine customer-centricity our absolute value and continuing to take on the challenge of transforming our management structure," and is working to achieve sustainable growth and establish competitive advantages. Under this plan, we will promote a transition to a management structure that makes the most of each Group company's strengths while maximizing the use of the AEON Group's network and assets. Specifically, the operating companies will focus on store operations aligned with regional characteristics and customer needs, and we will establish a structure that enables each company to fully leverage its strengths.」
The Fourth Medium-Term Management Plan moved from the formulation stage to the execution stage, and a transition to a management structure centered on customer-centricity, regional adaptation, the exercise of each company's strengths, and the use of AEON Group assets was presented. - FY2025First statedAnnual report
「Under the policy of "achieving genuine growth by continuing to take on the challenge of transforming our management structure, with a customer-centric approach as our absolute value," our Group has formulated the Fourth Medium-Term Management Plan, covering the 3 years from fiscal 2025 (the fiscal years ending February 2026 through February 2028), in conjunction with the operating companies. We will promptly implement measures including: ① strengthening store services, with the aim of improving CX scores, by enhancing customer service and employee interaction with customers; ② strengthening core products such as fresh foods and prepared foods, while improving product quality based on enhanced employee training and education; and ③ consolidating and streamlining the organizations of each company, including human resources and general affairs, systems, and merchandising.」
The Group formulated the Fourth Medium-Term Management Plan together with the operating companies following the integration of Inageya, and for the first time presented a plan to implement over 3 years measures centered on customer-centricity, including store services, core products and product quality, and the consolidation and streamlining of each company's organizations.