Maximizing Profits from the Used-Car Business
First written in FY2016-Q3. 18 of 25 entries say "Restated". Latest entry: 2026-07-06.
The whole theme swung hardest in 2017: 1 of 9 companies on the "Worse" side.
0 other companies' latest entry also says "Cited as achieved".
- 2026-07-06Cited as achievedRevisions to earnings forecasts
「In addition, profit per retail vehicle improved as a result of shorter product lead times and the promotion of sales to dealers, and profit levels consequently exceeded the initial assumptions.」
Cited the improvement in profit per retail vehicle, together with the actual results, as a factor behind profit levels exceeding the initial assumptions. - FY2023-Q2RestatedAnnual report
「Amid these circumstances, our Group has operated its stores with a focus on lifetime value and the managed customer base, based on its management philosophy of being “the company most loved by customers.”」
Under its philosophy of being “the company most loved by customers,” the company continues to operate its stores with a focus on lifetime value and the managed customer base. - FY2023-Q1RestatedAnnual report
「Amid these circumstances, our Group has operated its stores with a focus on lifetime value and the managed customer base, based on its management philosophy of being “the company most loved by customers.”」
Under its philosophy of being “the company most loved by customers,” the company continues to operate its stores with a focus on lifetime value and the managed customer base. - FY2022-Q3RestatedAnnual report
「Amid these circumstances, our Group has operated its stores with a focus on lifetime value and the managed customer base, based on its management philosophy of being “the company most loved by customers.”」
Under its philosophy of being “the company most loved by customers,” the company continues to operate its stores with a focus on lifetime value and the managed customer base. - FY2022-Q1RestatedAnnual report
「Amid these circumstances, our Group has operated its stores with a focus on lifetime value and the managed customer base, based on its management philosophy of being “the company most loved by customers.”」
The wording has been updated from the previous operation with a focus on lifetime value and the number of active users to store operations with a focus on the managed customer base. - FY2021ReframedAnnual report
「Based on its management philosophy of being “the company most loved by customers,” our Group is expanding lifetime transactions. By supporting customers throughout their automotive lives, from vehicle sales to servicing, inspections, body repairs, tire sales, non-life insurance, vehicle purchases and proposals for their next vehicle, and providing the optimal services for each customer, the Group will increase its managed customer base (= users who have transacted within the past 3 years) and improve profitability.」
The management indicator for lifetime transactions and profit maximization has been made more concrete, shifting from lifetime value and the number of active users to the managed customer base, defined as the number of users who have transacted within the past 3 years. - FY2021-Q3RestatedAnnual report
「Amid these circumstances, our Group has operated its stores with a focus on lifetime value and the number of active users, based on its management philosophy of being “the company most loved by customers.”」
The company continues to operate its stores with a focus on lifetime value and the number of active users in order to achieve lifetime transactions. - FY2021-Q2RestatedAnnual report
「Amid these circumstances, our Group has operated its stores with a focus on lifetime value and the number of active users, based on its management philosophy of being “the company most loved by customers.”」
Under its philosophy of being “the company most loved by customers,” the company continues to operate its stores with a focus on lifetime value and the number of active users. - FY2021-Q1RestatedAnnual report
「Amid these circumstances, our Group has operated its stores with a focus on lifetime value and the number of active users, based on its management philosophy of being “the company most loved by customers.”」
Under its philosophy of being “the company most loved by customers,” the company continues to operate its stores with a focus on lifetime value and the number of active users. - FY2020RestatedAnnual report
「Our Group will continue to operate its stores with a focus on lifetime value and the number of active users in order to achieve lifetime transactions.」
The company continues to operate with a focus on lifetime value and the number of active users in order to achieve lifetime transactions. - FY2020-Q3RestatedAnnual report
「Amid these circumstances, our Group has operated its stores with a focus on lifetime value and the number of active users, based on its management philosophy of being “the company most loved by customers.”」
The company continues to operate its stores with a focus on lifetime value and the number of active users. - FY2020-Q2RestatedAnnual report
「Amid these circumstances, our Group has operated its stores with a focus on lifetime value and the number of active users, based on its management philosophy of being “the company most loved by customers.”」
The company continues to operate its stores with a focus on lifetime value and the number of active users. - FY2020-Q1RestatedAnnual report
「Amid these circumstances, our Group has operated its stores with a focus on lifetime value and the number of active users, based on its management philosophy of being “the company most loved by customers.”」
The company continues to operate its stores with a focus on lifetime value and the number of active users. - FY2019ReframedAnnual report
「The most important management indicator in the company’s future strategy is lifetime value × number of active users. By establishing an integrated service platform covering vehicle sales, automotive products, insurance, vehicle inspections, maintenance and servicing, body repairs, and vehicle purchases, the company will secure customers with high lifetime value. It will acquire active users by managing customers to encourage continued use of its services and making proposals for transactions with other members of those customers’ households.」
The company has given concrete form to maximizing profits from the used-car business cycle through a framework of customer management and household transactions, using lifetime value and the number of active users as its most important indicators. - FY2019-Q3RaisedAnnual report
「Against this backdrop, our group worked to expand opportunities to provide services by improving inventory turnover, investing capital in vehicle-inspection and maintenance facilities and the vehicle-purchase business, and promoting lifetime and household transactions in order to maximize earnings across the used-car business cycle.」
As a means of maximizing profits, the company has explicitly added the promotion of transactions within customers’ households to its existing focus on lifetime transactions, thereby broadening the scope of its transactions. - FY2019-Q1RestatedAnnual report
「Against this backdrop, our group invested capital in vehicle-inspection and maintenance facilities and the vehicle-purchase business to improve profitability and capture more opportunities to provide services.」
The company continues to invest capital in vehicle inspection and servicing facilities and the vehicle purchase business to improve profitability in the used-car business. - FY2018RestatedAnnual report
「The company plans to improve profitability per location and raise ROA by expanding its vehicle servicing and vehicle purchase businesses and diversifying its profit mix beyond existing vehicle sales revenue.」
The company continues its policy of improving profitability per location and ROA through a used-car business cycle that adds servicing and vehicle purchases to vehicle sales. - FY2018-Q3RestatedAnnual report
「Against this backdrop, our group invested capital in vehicle-inspection and maintenance facilities and the vehicle-purchase business to improve profitability and capture more opportunities to provide services.」
The company continues to invest capital in vehicle inspection and servicing facilities and the vehicle purchase business to improve profitability in the used-car business. - FY2018-Q2RestatedAnnual report
「Against this backdrop, our group invested capital in vehicle-inspection and maintenance facilities and the vehicle-purchase business to improve profitability and capture more opportunities to provide services.」
The company continues its policy of investing capital in vehicle inspection and servicing facilities and the vehicle purchase business to improve profitability and capture opportunities to provide services. - FY2018-Q1RestatedAnnual report
「Against this backdrop, our group invested capital in vehicle-inspection and maintenance facilities and the vehicle-purchase business to improve profitability and capture more opportunities to provide services.」
The company continues to improve profitability and capture opportunities to provide services through capital investment in vehicle inspection and servicing facilities and the vehicle purchase business. - FY2017RestatedAnnual report
「The company plans to improve profitability per location and raise ROA by expanding its vehicle servicing and insurance agency businesses and diversifying its profit mix beyond existing vehicle sales revenue.」
The company continues to pursue maximization of the used-car business cycle by adding vehicle inspections and servicing, vehicle purchases and insurance to vehicle sales, as well as improving profitability per location. - FY2017-Q3RestatedAnnual report
「Against this backdrop, our group opened the Amagasaki vehicle-purchase store alongside an existing store in June 2017, followed in August 2017 by the Saitama Toda and SUV LAND Kobe vehicle-purchase stores, with the aim of reducing reliance on auctions for procurement and maximizing profits.」
The opening of vehicle purchase outlets is positioned as a measure to reduce reliance on auctions for sourcing vehicles and maximize profits. - FY2017-Q2ReframedAnnual report
「In the maintenance business in particular, we are actively converting existing stores into designated service garages and continuing efforts to generate maintenance revenue from vehicle inspections and repairs, while investing management resources to establish lifetime customer relationships.」
The description of allocating management resources to maximize the used-car business now includes the goal of conducting lifetime transactions, in addition to generating service revenue. - FY2016ReframedAnnual report
「The company worked to maximize the used-car business cycle by addressing lost business opportunities and allocating management resources to acquiring vehicles and winning vehicle inspection business.」
The wording has changed from the previous “maximization of used-car business profits” to “maximization of the used-car business cycle,” including vehicle purchases and inspections. - FY2016-Q3First statedAnnual report
「In these circumstances, the Group plans to maximise profits from its used-car business by investing management resources in its vehicle purchasing and servicing businesses.」
For the first time, the company explicitly states its plan to maximise profits from the used-car business by investing management resources in the vehicle purchasing and servicing businesses.