Establishing the Mitsukoshi Isetan Community-Building Model
First written in FY2022. 4 of 9 entries say "Advanced", first in FY2023-Q1. Latest entry: FY2026.
2 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「By combining “high-sensitivity, premium-quality” content such as hotels and restaurants centered around department stores, and further expanding infrastructure functions such as media, interior fit-outs and logistics through the “group federation,” we aim to attract customers from around the world to our “towns” and establish a distinctive revenue model that goes beyond the real estate business.」
The town-making model is being developed as a distinctive revenue model combining department stores, hotels and restaurants with media, interior fit-outs and logistics. - 2026-05-13AdvancedEarnings presentation
「Details of the leading projects for the Mitsukoshi Isetan “town-making” initiative are scheduled to be disclosed when results for November 2026 are announced.」
The company presents a monetization concept for its town-making model combining value enhancement of owned real estate, federation profits, higher department store profits and data marketing profits, with disclosure of leading projects scheduled for a future earnings announcement. - FY2025ReframedAnnual report
「Under the new medium-term management plan, using the foundation established under the previous plan as a springboard, we will fully pursue the transformation of our business structure from “building-based business,” our conventional mass-market business model premised on department store buildings, to “individual-customer business,” based on connections with individual customers.」
While maintaining the town-making model as a long-term objective, the new medium-term management plan is advancing its preparation phase by combining expansion across four dimensions—world, time, space and applications—with the transformation to an individual-customer business. - FY2025-H1RestatedAnnual report
「In FY2024, the final year of the current medium-term management plan, we are advancing the four core priority strategies: the “high-sensitivity, premium-quality strategy,” the “CRM strategy connecting with individual customers,” the “federal strategy” and the “town-making strategy.”」
The “town-making strategy” continues to be positioned as one of the four priority strategies for the final year of the current medium-term management plan. - FY2024-Q3RestatedAnnual report
「In light of this situation, we will continue to pursue the “town-making” strategy of combining the mixed-use facilities centered on department stores with the distinctive value offered by our group to provide unique customer experiences.」
The company continues to pursue its “town-making” strategy of combining mixed-use facilities centered on department stores with the distinctive value offered by the group. - FY2024-Q2RestatedAnnual report
「Given that the department store revitalization phase set out in the medium-term management plan is progressing ahead of schedule, we will further improve the precision and speed of execution of each strategy. We will also continue steadily advancing the "urbanization" strategy, which uses the Group's real estate holdings to provide unique customer experiences that only our Group can offer.」
The company has reaffirmed its policy of steadily pursuing its strategy of providing unique customer experiences using its owned real estate and creating “towns.” - FY2023-Q2AdvancedAnnual report
「Through the “Mitsukoshi and Isetan town-making” initiative, we aim to participate as a group federation in business opportunities arising from infrastructure development by providing mixed-use facilities that encourage more customers to visit, stay, move around and live in the area.」
The town-making model is being translated into the provision of mixed-use facilities that encourage people to visit, stay, move around and live in the area, together with participation by the group federation in infrastructure development. - FY2023-Q1AdvancedAnnual report
「We are currently participating in the Shinjuku 3-chome Station West District Urban Redevelopment Preparatory Association and advancing efforts to formulate a conceptual framework for city development, including landscaping and design.」
As a specific real estate and town-development initiative toward realizing the Mitsukoshi Isetan town-making model, the company is proceeding with participation in the preparatory association for the redevelopment of the west district in front of Shinjuku-sanchome Station. - FY2022First statedAnnual report
「During the realization phase, we will develop the federal strategy and establish the Mitsukoshi Isetan town-making model.」
The company presented the “town-making model” as its new destination, developing the federal strategy by combining the appeal and value of its department stores and group companies with local communities and real estate.