From Expanding Existing Customers to a Marketplace
First written in FY2025. 4 of 7 entries say "Reframed", first in 2026-05-27. Latest entry: 2026-10-20.
The whole theme swung hardest in 2020: 1 of 6 companies on the "Worse" side.
1 other company's latest entry also says "Reframed".
- FY2026RestatedAnnual report
「Our medium- to long-term growth scenario maintains the basic policy we have previously advocated: “expanding services for existing customers, acquiring new customer segments and advancing the marketplace initiative.”」
The company explicitly maintains the basic growth-stage policy of existing customers, new customer segments and a marketplace. - FY2026-H1AdvancedAnnual report
「More specifically, in connection with the 3 growth strategies described in the “Materials on Business Plans and Growth Potential” disclosed on 30 April 2025,」
The company is pursuing 3 growth strategies as concrete initiatives: strengthening collaboration with major existing travel companies, supporting new market entrants and building a marketplace. - FY2025First statedAnnual report
「Our medium- to long-term growth scenario is based on a consistent narrative of “expanding services for existing customers → providing services to new entrants → building a marketplace that connects stakeholders across the industry,” and is structured around the following 3 key points.」
The growth stages are organized as existing customers, new market entrants and an industry-wide marketplace, in that order.