Business Operating Risks From Failures of IT Equipment and Information Systems
First written in FY2023. 1 of 3 entries say "Restated". Latest entry: 2026-05-28.
Polaris Holdings moved to the "Worse" side of this theme in 2026, 1 year after the typical company in this theme (2025).
6 other companies' latest entry also says "Materialised".
- 2026-05-28MaterialisedOccurring Fact
「We confirmed that unauthorized access by a third party to the group account on “Booking.com,” an external accommodation reservation service used by our company, resulted in alteration of the bank account for receiving hotel revenue and fraudulent transfers at hotels operated by our group.」
A previously identified risk of failures involving IT equipment and information systems materialized in the form of unauthorized access to the Booking.com management screen, alteration of the account receiving hotel revenue, fraudulent transfers, and phishing messages. One hotel incurred a loss of approximately ¥9 million, and the presence and scope of any personal information leakage remained under investigation. - FY2025-H1RestatedAnnual report
「During the interim consolidated accounting period, there were no new business or other risks, nor any material changes to the business or other risks described in the annual securities report for the previous fiscal year.」
IT機器・情報システムの障害による事業運営リスクについて、重要な変更はないと再確認している。 - FY2023First statedAnnual report
「If a major failure occurs in the functions of IT equipment or information systems due to an accident, disaster, human error or other cause, the Group's business operations may be materially affected. Depending on the extent of damage caused by an accident or other event, costs may also arise to implement countermeasures.」
The Company newly disclosed the possibility of major failures of IT equipment and information systems used in hotel operations and business execution, along with the potential for countermeasure costs.