Reputational damage arising from service quality, legal compliance and other factors
First written in FY2022. 1 of 2 entries say "Reframed", first in FY2023. Latest entry: FY2023.
Choei moved to the "Worse" side of this theme in 2023.
0 other companies' latest entry also says "Reframed".
- FY2023ReframedAnnual report
「We work to ensure legal compliance and the quality and safety of services in our businesses. However, if unfavorable rumors about our company spread through the internet, including news reports and social media, or if a serious problem occurs in the industry to which we belong, our image and social credibility could decline, affecting our financial performance and financial condition.」
The company has reorganized this as reputational risk, explicitly covering the spread of unfavorable information through news reports, social media and the internet, in addition to service quality and legal compliance. - FY2022First statedAnnual report
「We work to ensure legal compliance, service quality and safety, manage intellectual property rights and personal information, and address other matters. However, if a problem arises in the environment surrounding our company or our competitors, or in the environment surrounding our competitors, it could adversely affect the evaluations of our business partners and customers.」
The company indicates that problems affecting it or its competitors could affect evaluations by business partners and customers.