Expansion of the Fan-Based Community Program to approximately 2,500 members
First written in FY2023. 1 of 3 entries say "Advanced", first in FY2024. Latest entry: FY2025.
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- FY2025SoftenedAnnual report
「Through the Fan-Based Community Program (FBC Program), comprising approximately 2,200 members, our Group identifies opinions and latent needs regarding its products and services and uses the findings to drive improvements.」
The program was previously described as having approximately 2,500 members, but membership is stated at approximately 2,200 for the current period, below the previous expansion target. - FY2024AdvancedAnnual report
「Through interviews and surveys of the program's 2,500 members, this initiative identifies their opinions and latent needs regarding our products and services and uses the findings to improve the products and services themselves.」
Details the operation of the 2,500-member-scale FBC program, linking interviews and surveys to product and service improvements. - FY2023First statedAnnual report
「In the fiscal year ended March 2024, we expanded Fan-Based Community Program membership to approximately 2,500, compared with approximately 500 in the previous fiscal year,」
Set a target of expanding the app-based community from approximately 500 members in the previous fiscal year to approximately 2,500 in the fiscal year ended March 2024.