Reputational and Business Risks From Food Incidents and Quality or Hygiene Issues
First written in FY2023. 1 of 4 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2025: 3 of 15 companies on the "Worse" side.
1 other company's latest entry also says "Materialised".
- FY2026MaterialisedAnnual report
「Following a voluntary product recall in September 2025, the company is further strengthening its quality and food safety management framework, including by establishing a system for safety assessments in the new product development process.」
The company states that a voluntary product recall actually occurred in September 2025 and has incorporated the lessons learned into safety assessments during new product development and the strengthening of its quality and food safety management framework. - 2026-03-31AdvancedChanges in Directors and Officers
「To strengthen the food safety and quality assurance systems across the Group, the Product Hygiene Management Office will be renamed the Food Safety Management Office. The company will establish the Hygiene Management Department as a subordinate unit and transfer the Customer Center from the Business Administration Office.」
The company indicated that its response structure for food-related incidents and quality and hygiene issues will be strengthened, including the Food Safety Management Office, Hygiene Management Department and Customer Center. - FY2024RestatedAnnual report
「However, if a problem were to occur with a product supplied by the group, the group's business performance could be affected by harm to customers' health, deteriorating product sales due to a decline in social credibility, and costs associated with product recalls and compensation for damages.」
The company reconfirms the risks of health damage, loss of credibility, weaker sales, and recall and compensation costs resulting from food accidents, and cites HACCP, a food safety management system, and its testing framework as countermeasures. - FY2023First statedAnnual report
「However, if a problem were to occur with a product supplied by the group, the group's business performance could be affected by harm to customers' health, deteriorating product sales due to a decline in social credibility, and costs associated with product recalls and compensation for damages.」
The company recognizes health damage, loss of credibility, weaker sales, and recall and compensation costs resulting from food accidents as risks, and addresses them through HACCP, food safety management systems, and microbiological and physicochemical testing.