Reputational Damage Caused by the Internet and Social Media
First written in FY2019. 1 of 2 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2023: 4 of 27 companies on the "Worse" side.
48 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「If reputational damage occurs and spreads through posts on internet bulletin boards, social media and other platforms concerning the unauthorised use of trademarks and other assets held by the group, foreign objects in products, the improper use of cooking equipment, or other matters, this could affect the group's business, financial condition, business performance, brand image and social credibility, regardless of whether the content is true.」
The risk of reputational damage occurring and spreading through internet bulletin boards and social media continues to be disclosed. - FY2019First statedAnnual report
「If reputational damage occurs and spreads through posts on internet bulletin boards, social media and other platforms concerning the unauthorised use of trademarks and other assets held by the group, foreign objects in products, the improper use of cooking equipment, or other matters, this could affect the group's business, financial condition, business performance, brand image and social credibility, regardless of whether the content is true.」
The occurrence and spread of reputational damage through posts on internet bulletin boards and social media are described for the first time as a separate risk, potentially triggered by unauthorised use of trademarks, foreign objects in products and other matters.