Leakage of personal information
First written in FY2018. 2 of 3 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 13 of 49 companies on the "Worse" side.
87 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「The group handles personal information as defined under the Act on the Protection of Personal Information and takes the utmost care in establishing its management framework and handling such information. If personal information, including customer information held by the group, is leaked, this could affect the group's business performance through claims for damages, a decline in public trust, and other consequences.」
The management framework for personal information and the risks of claims for damages and a decline in public trust in the event of a leak are reiterated. - FY2019RestatedAnnual report
「The group handles personal information as defined under the Act on the Protection of Personal Information and takes the utmost care in establishing its management framework and handling such information. If personal information, including customer information held by the group, is leaked, this could affect the group's business performance through claims for damages, a decline in public trust, and other consequences.」
The management framework for personal information and the risks of claims for damages and a decline in public trust in the event of a leak are reiterated. - FY2018First statedAnnual report
「The group handles personal information as defined under the Act on the Protection of Personal Information and takes the utmost care in establishing its management framework and handling such information. If personal information, including customer information held by the group, is leaked, this could affect the group's business performance through claims for damages, a decline in public trust, and other consequences.」
The possibility of claims for damages and a decline in public trust resulting from the leakage of personal information, including customer information, is described as a separate risk.