Decline in Customer Traffic Due to Changes to Business Hours
First written in FY2018-Q3. 6 of 11 entries say "Restated". Latest entry: FY2022-Q2.
0 other companies' latest entry also says "Restated".
- FY2022-Q2RestatedAnnual report
「The food service industry has also been significantly affected, as businesses have been forced to close or reduce operating hours in response to government requests to prevent the spread of infections, while customer numbers have fallen because of measures to ensure social distancing.」
Shortened operating hours have continued not only as a conventional productivity improvement measure but also in response to administrative requests aimed at preventing the spread of infectious disease. - FY2021RestatedAnnual report
「By reviewing operating hours at existing stores and allocating appropriate labour hours and staffing by time period, we will improve productivity and seek to increase margins.」
The company continues to pursue productivity and margin improvements through revised operating hours and staffing allocations by time period. - FY2021-Q3RestatedAnnual report
「The food service industry has also been significantly affected, as businesses have been forced to close or reduce operating hours in response to government requests to prevent the spread of infections, while customer numbers have fallen because of measures to ensure social distancing.」
The company continues to explain closures and shortened hours in response to administrative requests accompanying the spread of infectious disease, as well as the decline in customer traffic resulting from social-distancing measures. - FY2021-Q1Temporary closures and shortened operating hours due to the spread of infectious diseaseAnnual report
「In addition, as the spread of COVID-19 forced the closure of 3 unprofitable restaurants, temporary closures and shorter operating hours, the Group has worked to reduce expenses, including labor hours and rents, while expanding bento and takeout sales to secure revenue.」
In addition to the previous revision of operating hours as a productivity improvement measure, the company now describes temporary closures and shortened operating hours as resulting from the impact of COVID-19. - FY2020RestatedAnnual report
「By reviewing operating hours at existing stores and allocating appropriate labour hours and staffing by time period, we will improve productivity and seek to increase margins.」
The company continues to pursue productivity improvements through revised operating hours and labour-hour and staffing allocations by time period. - FY2019RestatedAnnual report
「Although labour costs were reduced by closing stores and shortening operating hours during unprofitable early-morning and late-night periods,」
The company continues to describe the closure of unprofitable stores and the shortening of operating hours during early-morning and late-night periods as measures that improve productivity and reduce labour costs. - FY2019-Q3RestatedAnnual report
「Revenue declined partly because customer traffic fell as a result of closing 4 unprofitable stores over the past 1 year and shortening operating hours during unprofitable early-morning and late-night periods to improve productivity.」
The company continues to describe the closure of unprofitable stores and the shortening of operating hours during early-morning and late-night periods as productivity improvement measures and factors behind the decline in customer traffic. - FY2019-Q2AdvancedAnnual report
「Revenue declined partly because customer traffic fell as a result of closing 4 unprofitable stores over the past 1 year and shortening operating hours during unprofitable early-morning and late-night periods to improve productivity.」
The company disclosed that it had closed 4 unprofitable stores over the past 1 year and shortened operating hours during early-morning and late-night periods. It also stated that these measures were intended to improve productivity, while noting their impact on the decline in revenue. - FY2019-Q1AdvancedAnnual report
「Revenue declined due to the closure of 1 unprofitable store and the impact of stores that shortened operating hours during unprofitable early-morning and late-night periods, among other factors. Meanwhile, the resulting improvement in productivity from these measures reduced labour and energy costs, leading to increases in both operating income and ordinary income.」
The company disclosed that it shortened operating hours during early-morning and late-night periods at 17 stores, and indicated the impact on the decline in revenue as well as the benefits from improved productivity, lower costs, and higher operating and ordinary income. - FY2018ReframedAnnual report
「In addition, by revising operating hours in the early-morning and late-night periods and reallocating staff from those periods to peak hours, we will work to improve productivity.」
The company now describes the revision of early-morning and late-night staffing as a productivity improvement measure involving the reallocation of staff to peak hours, rather than as the cause of the previous decline in customer traffic. - FY2018-Q3First statedAnnual report
「Revenue declined year on year because the increase in customer numbers associated with the review of business hours was insufficient to offset the decline.」
The company explained that the decline in customer traffic resulting from revised operating hours could not be offset by contributions from new-store sales and was a factor in the decline in revenue.