Employee engagement surveys and improving the response rate
First written in FY2024. 2 of 3 entries say "Advanced", first in FY2025. Latest entry: FY2026.
3 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Since the fiscal year ended March 2022, the Group has conducted an annual employee engagement survey using eNPS as an engagement indicator, covering all Group employees, approximately 15,500 people, and has monitored the results through the Board of Directors. The score rose by 4.9 points during the 22-24 medium-term management plan period, and the target for the 25-27 medium-term management plan period is a further increase of at least 3.0 points.」
The Group reported a 4.9-point increase in eNPS during the 22-24 medium-term plan period and is targeting a further increase of at least 3.0 points during the 25-27 medium-term plan period. - FY2025AdvancedAnnual report
「To encourage broad participation in the survey, the response-rate target was set at 90% (fiscal 2024 response rate: 86%), and Group companies are implementing improvement measures based on analysis of the response data.」
For the eNPS survey covering approximately 15,000 people, the response rate rose from 85% in fiscal 2023 to 86% in fiscal 2024, and the Group continues to implement improvement measures based on the survey results. - FY2024First statedAnnual report
「Since fiscal 2021, the Group has conducted an annual employee engagement survey using eNPS as an indicator, covering all Group employees, approximately 15,000 people. The survey is viewed as an opportunity for dialogue with colleagues and a forum for freely expressing opinions independently. The response-rate target is at least 90% to encourage broad participation (fiscal 2023 response rate: 85%). Based on analysis of the response data, Group companies implement improvement measures, with the aim of becoming an attractive group that provides people with a better working experience.」
The Group conducts an annual eNPS survey covering approximately 15,000 people and has set a response-rate target of at least 90%. The response rate was 85% in fiscal 2023, and Group companies are implementing improvement measures based on the results.