Policy to use the customer growth rate as a medium-term management indicator
First written in FY2018. 1 of 2 entries say "Dropped", first in FY2019. Latest entry: FY2019.
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- FY2019DroppedAnnual report
「Our group focuses on maintaining an appropriate cost ratio and managing costs. We have adopted the ordinary profit margin on sales as a management metric because we believe it clearly reflects profitability, and we aim for an ordinary profit margin on sales of 15% as a medium-term management target.」
The customer growth rate, which was listed alongside the operating margin as a medium-term management metric in the previous fiscal year, has been removed from the current fiscal year's management targets, leaving only an operating margin of 15%. - FY2018First statedAnnual report
「Regarding objective indicators for assessing management policies and strategies and progress toward management targets, our group focuses on maintaining an appropriate cost of sales ratio and managing costs. We therefore use the operating margin, which clearly reflects profitability, and the customer growth rate, which is directly linked to sales, as medium-term management metrics.」
In addition to the operating margin, the customer growth rate has been explicitly stated for the first time as a medium-term management metric.