Addressing Labor Shortages by Cross-Training Part-Time and Temporary Staff
First written in FY2018-Q1. 7 of 8 entries say "Restated". Latest entry: FY2020-Q1.
1 other company's latest entry also says "Restated".
- FY2020-Q1RestatedAnnual report
「The Group continued efforts to strengthen existing stores, including cross-training part-time staff and pursuing the “Yakiniku Master” initiative to address labor shortages and improve customer service.」
Efforts to use multi-skilling of part-time and temporary workers as a means of addressing labor shortages, improving customer service and service capabilities, and strengthening existing stores continue. - FY2019RestatedAnnual report
「The Group continued efforts to strengthen existing stores, including cross-training part-time staff and pursuing the “Yakiniku Master” initiative to address labor shortages and improve customer service.」
Efforts to use multi-skilling and the "Yakiniku Master" service initiative as means of addressing labor shortages, improving customer service and service capabilities, and strengthening existing stores continue. - FY2019-Q2RestatedAnnual report
「The Group continued efforts to strengthen existing stores, including cross-training part-time staff and pursuing the “Yakiniku Master” initiative to address labor shortages and improve customer service.」
Efforts to use multi-skilling and the "Yakiniku Master" service initiative as means of addressing labor shortages, improving customer service and service capabilities, and strengthening existing stores continue. - FY2019-Q1RestatedAnnual report
「The Group continued efforts to strengthen existing stores, including cross-training part-time staff and pursuing the “Yakiniku Master” initiative to address labor shortages and improve customer service.」
Efforts to use multi-skilling and the "Yakiniku Master" service initiative as means of addressing labor shortages, improving customer service and service capabilities, and strengthening existing stores continue. - FY2018RestatedAnnual report
「In addition, to address labor shortages and improve customer service and service capabilities, the Group worked to strengthen existing stores by continuing efforts to multi-skill part-time and temporary workers and develop the "Yakiniku Master" service initiative.」
Efforts to use multi-skilling as a means of addressing labor shortages, improving customer service and service capabilities, and strengthening existing stores continue. - FY2018-Q3RestatedAnnual report
「At the あみやき亭 yakiniku restaurant brand operated by our company, we have worked to strengthen existing restaurants by pursuing quality improvements, offering “products that provide customers with a sense of value and satisfaction,” and expanding efforts to develop multiskilled employees and “yakiniku masters” to improve customer service and service capabilities.」
Efforts to use multi-skilling as a means of improving customer service and service capabilities and strengthening existing stores continue. - FY2018-Q2RestatedAnnual report
「At the あみやき亭 yakiniku restaurant brand operated by our company, we have worked to strengthen existing restaurants by pursuing quality improvements, offering “products that provide customers with a sense of value and satisfaction,” and expanding efforts to develop multiskilled employees to improve customer service and service capabilities.」
Efforts to multi-skill part-time and temporary workers to address labor shortages and improve customer service and service capabilities continue. - FY2018-Q1First statedAnnual report
「In addition, to address labor shortages and improve customer service and service capabilities, the Group worked to strengthen existing stores, including by making further efforts to multi-skill part-time and temporary workers.」
Multi-skilling part-time and temporary workers so that they can perform multiple duties is described as a new specific measure to address labor shortages and improve customer service and service capabilities.