Digital Transformation of Customer Ordering Methods
First written in FY2022-Q2. 5 of 10 entries say "Restated". Latest entry: 2026-10-05.
2 other companies' latest entry also says "Restated".
- 2026-10-05RestatedEarnings
「We worked to improve customer convenience and encourage store visits by strengthening coupon distribution and information-sharing through our official app and by enhancing the dissemination of product and store information through our official website and various social media platforms.」
The company continued measures combining its official app, website, and social media to improve customer convenience and encourage store visits. - FY2026RestatedAnnual report
「In the yakiniku business, the Group reviewed product menus and quality at existing stores, introduced DX into customers’ ordering methods and worked to increase serving speed by improving standard operating procedures.」
The digitization of customer ordering methods has continued as a store operations measure combined with product and quality reviews and faster service. - FY2025-H1AdvancedAnnual report
「The Company is pursuing efficiency improvements by piloting the introduction of automated guidance machines to reduce staffing requirements and provide faster service in store operations.」
The Company began piloting the introduction of automated guidance machines to reduce staffing requirements and provide faster service. - FY2024RestatedAnnual report
「In the yakiniku business, the Group reviewed product menus and quality at existing stores, introduced DX into customers’ ordering methods and worked to increase serving speed by improving standard operating procedures.」
The digitization of customer ordering methods has continued as a store operations measure combined with product and quality reviews and faster service. - FY2024-Q3RestatedAnnual report
「Against this backdrop, the Group implemented format changes and withdrew from unprofitable stores in anticipation of optimizing its business portfolio, while also revising prices for products offered and improving operational efficiency through DX and other measures.」
The Company reaffirmed that it is implementing initiatives to improve operational efficiency, including the digital transformation of store operations. - FY2024-Q1AdvancedAnnual report
「This fiscal year, to restore performance, the Company will steadily implement measures to strengthen competitiveness, including expanding its store network through further new openings, improving productivity at existing stores through digital transformation, improving freshness, quality and productivity at the central kitchens, and proposing differentiated products, with the aim of creating stores that customers enjoy and want to visit again.」
The Company is implementing the digital transformation of customer ordering and store operations to improve the productivity of existing stores as a competitiveness-enhancement measure for the current fiscal year. - FY2023AdvancedAnnual report
「In addition, to improve customer convenience, we promoted the digital transformation and mechanization of stores through measures including express lanes, serving robots and mobile ordering.」
The digitization of ordering methods was developed into store automation measures including mobile ordering, express lanes, and serving robots. - FY2023-Q3AdvancedAnnual report
「As part of its DX initiatives, the Group worked to reduce labor shortages and fixed costs through contactless service, shorter ordering and serving times, and the pilot introduction of serving robots and express lanes.」
In addition to digitizing the existing ordering process, the Company specified measures including contactless operations, shorter ordering and serving times, and the pilot introduction of serving robots and express lanes. - FY2023-Q1RestatedAnnual report
「Amid these challenging conditions, the Group promoted the digital transformation of customer ordering methods with the aim of creating stores that customers would choose.」
The initiative to digitize customer ordering methods has continued as a measure to address living with COVID-19 and create stores chosen by customers. - FY2022-Q2First statedAnnual report
「The Group pursued initiatives in anticipation of living with COVID-19, including the digital transformation of customer ordering methods.」
The Company disclosed for the first time an initiative to digitize customer ordering methods as a store operations measure in preparation for living with COVID-19.