System Outage Disrupting Store Operations
First written in FY2016. 3 of 4 entries say "Restated". Latest entry: FY2020.
The whole theme swung hardest in 2026: 2 of 9 companies on the "Worse" side.
14 other companies' latest entry also says "Restated".
- FY2020RestatedAnnual report
「The operation and management of the store management systems used for ordering all ingredients, managing employee attendance, managing sales and other functions are outsourced to a reliable external service provider, and comprehensive safeguards are in place. However, if a system failure occurs due to an unforeseen event such as a major disaster, power outage, equipment defect or computer virus, store operations, including food procurement and attendance management, will be disrupted.」
The company continues to disclose the risk of failures involving store management systems resulting from IT reliance and outsourcing. - FY2019RestatedAnnual report
「The operation and management of the store management systems used for ordering all ingredients, managing employee attendance, managing sales and other functions are outsourced to a reliable external service provider, and comprehensive safeguards are in place. However, if a system failure occurs due to an unforeseen event such as a major disaster, power outage, equipment defect or computer virus, store operations, including food procurement and attendance management, will be disrupted, potentially adversely affecting the Group’s operating results and financial position.」
While explaining the outsourcing structure for the store management systems, the company continues to disclose the risk of system failures caused by disasters, power outages, equipment defects, viruses and other factors. - FY2017RestatedAnnual report
「The operation and management of the store management systems used for ordering all ingredients, managing employee attendance, managing sales and other functions are outsourced to a reliable external service provider, and comprehensive safeguards are in place. However, if a system failure occurs due to an unforeseen event such as a major disaster, power outage, equipment defect or computer virus, store operations, including food procurement and attendance management, will be disrupted.」
The company continues to disclose the risk of system failures associated with reliance on IT and explains that system operation and management are outsourced to an external service provider. - FY2016First statedAnnual report
「If a system failure occurs due to an unforeseen event such as a major disaster, power outage, equipment defect or computer virus, store operations, including food procurement and attendance management, may be disrupted, potentially adversely affecting the Group’s operating results and financial position.」
The company identifies system failures caused by disasters, power outages, equipment defects and viruses as risks associated with reliance on IT for food ordering, attendance management, sales management and other functions.