Strengthening and enforcing QSC
First written in FY2017. 12 of 20 entries say "Restated". Latest entry: FY2026.
1 other company's latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「At our stores, we will improve the efficiency of order-taking operations by introducing tablets and mobile ordering, improve the efficiency of cooking processes through the introduction of cooking robots, reduce labor requirements for service operations through the use of serving and table-clearing robots, and improve the efficiency of checkout operations through the introduction of self-checkout systems. We will also advance store management by using AI for sales and demand analysis, utilizing customer-attraction data, and visualizing store operating conditions through store cameras.」
Expanded its digital transformation initiatives beyond the existing serving robots and touchscreens to include mobile ordering, cooking robots, table-clearing robots, self-checkout systems, AI analysis and store cameras, and set out to build next-generation stores. - 2026-06-01AdvancedGeneral Meetings of Shareholders
「タブレット端末やモバイルオーダーの導入による受注業務の効率化、調理ロボットの導入による調理工程の効率化、配膳・下膳ロボットの運用によるサービス提供業務の省力化、ならびにセルフレジ導入による会計業務の効率化を進めてまいります。」
店舗DXの施策が、受注・調理・配膳・会計の各工程に具体化された。 - FY2025AdvancedAnnual report
「We will continue to improve productivity by introducing apps tailored to each business format, deploying serving robots, expanding the use of ordering systems operated through touchscreen terminals, and pursuing cashless payments.」
The company newly identified the introduction of apps tailored to each business format as a means of improving QSC and store operations, and indicated its policy of continuing and expanding the use of serving robots, touchscreen ordering and cashless payments. - FY2024RestatedAnnual report
「We will continue introducing serving robots, expanding the introduction of ordering systems using touchscreen terminals and pursuing cashless operations to improve productivity.」
Continued the use of serving robots, touchscreen ordering and cashless payments as measures to improve productivity and store operations. - FY2024-Q3AdvancedAnnual report
「In the core yakiniku business, the Group is expanding the number of 「肉匠坂井」 existing stores using serving robots, which are currently being tested, and is also testing robot vacuum cleaners and assessing their potential introduction.」
For store digitalization, the company expanded the number of stores using serving robots and began pilot testing and verification of robot vacuum cleaners. - FY2024-Q2AdvancedAnnual report
「As part of further efforts to digitalize store operations, we are pilot-testing robot vacuum cleaners at 2 existing Meat Artisan Sakai and Shichirin Sakai stores.」
For the digitalization of store operations, the company began pilot-testing robot vacuum cleaners at 2 existing Meat Artisan Sakai and Shichirin Sakai stores. - FY2023RestatedAnnual report
「We will continue introducing serving robots, expanding the introduction of ordering systems using touchscreen terminals and pursuing cashless operations, thereby improving productivity, preventing the spread of COVID-19 by reducing contact opportunities, and developing stores that customers can use with confidence.」
Serving robots, touchscreen ordering and cashless operations continued as measures to improve productivity, reduce contact opportunities and create stores that customers can use with confidence. - FY2023-Q2AdvancedAnnual report
「The Group has also continued its store digitalisation initiatives. In its core yakiniku business, it is expanding the number of 「肉匠坂井」 existing stores using serving robots, which are currently being tested. In the daily-meal and fast-food businesses, it is also testing a self-ordering system that allows customers to place orders from their smartphones at some 「おむらいす亭」 and 「長崎ちゃんめん」 stores.」
As measures to improve QSC and store operations, the company expanded the number of Meat Artisan Sakai stores using serving robots and began pilot testing self-ordering systems in other formats. - FY2022AdvancedAnnual report
「We will proactively introduce serving robots, expand the introduction of ordering systems using touchscreen terminals and pursue cashless operations, thereby improving productivity, preventing the spread of COVID-19 by reducing contact opportunities, and developing stores that customers can use with confidence.」
In addition to improving QSC, the company expanded serving robots, touchscreen ordering and cashless operations as specific measures to improve productivity and reduce contact opportunities. - FY2020RestatedAnnual report
「In addition to strengthening manuals and training tailored to the content of each business, we will continually identify customer needs accurately, strengthen regular changes to the grand menu and proposals for seasonal fair menus, and continue improving existing products.」
The company continued strengthening manuals and training, changing menus, offering seasonal fairs and improving existing products as measures to enhance QSC. - FY2020-Q3RestatedAnnual report
「Working to strengthen QSC across the Group」
The company continued to state its policy of strengthening QSC across the Group. - FY2020-Q2RestatedAnnual report
「Amid these developments, our Group is working to strengthen QSC across the Group,」
The company continued to state its policy of strengthening QSC across the Group. - FY2020-Q1RestatedAnnual report
「Amid these developments, our Group is working to strengthen QSC across the Group,」
The company continued to state its policy of strengthening QSC across the Group. - FY2019RestatedAnnual report
「Amid these developments, our Group is working to strengthen QSC across the Group,」
The company continued to describe the strengthening of QSC across the Group. - FY2019-Q3RestatedAnnual report
「Amid these developments, our Group is working to strengthen QSC across the Group,」
The company continued to state its policy of strengthening QSC across the Group. - FY2019-Q2RestatedAnnual report
「Amid these developments, our Group is working to strengthen QSC across the Group,」
The company continued to state its policy of strengthening QSC across the Group. - FY2019-Q1RestatedAnnual report
「Amid these developments, our Group is working to strengthen QSC across the Group,」
The company continued to state its policy of strengthening QSC across the Group. - FY2018-Q2RestatedAnnual report
「In the sushi format of the food-service business, we conducted a thorough review of QSC and continued strengthening improvements.」
The company continued a thorough review of QSC and strengthened improvements in the sushi format. - FY2018-Q1RestatedAnnual report
「Across the food-service business, the Group has continued to thoroughly review QSC and strengthen improvement initiatives.」
In line with the group-wide QSC enhancement policy, the company continued reviewing, improving and strengthening QSC in the food-service business. - FY2017First statedAnnual report
「Across our Group, we are working to strengthen QSC as a group-wide initiative」
The company identified group-wide QSC enhancement as a new cross-functional initiative to improve safety and security, customer satisfaction and store operating capabilities in the food-service business.