Risk of accidents and infectious diseases during elder-care services

「In the ASMO Care Service business, we were able to continue providing nursing-care services without suffering any major impact as a result of operating with the utmost attention to users' health, including infection-control measures.」

「By paying close attention to the health of residents and users, including infection-control measures, in our daily operations, we believe we were able to provide care services without suffering any significant impact.」

「Although the impact of COVID-19 on the care industry as a whole trended lower than in the previous year, conditions remained unstable in various respects, including higher expenses and personnel costs amid persistently high prices whose future trajectory remains uncertain.」

「The Asmo Care Services business operates home-visit care offices, in-home care support offices, fee-based homes for the elderly and a care taxi business. Although the impact of COVID-19 on the care industry as a whole has diminished, we continued our daily efforts by focusing on cost control alongside strengthening care service provision, while struggling to respond to persistently high prices whose future trajectory remains uncertain.」

「Although we continued to implement thorough infection-control measures, infections among staff and users at facilities receiving services increased again during the current consolidated fiscal year, as in the previous consolidated fiscal year, resulting in temporary reductions in service provision. In addition, the overall number of users declined because of heightened vigilance toward COVID-19 at facilities for the elderly, resulting in difficult outcomes for both revenue and profit during the current consolidated fiscal year.」

「Under these circumstances, the rapid spread of new, highly transmissible COVID-19 variants caused infections among staff and users at facilities receiving services to increase again. As temporary reductions in service provision became unavoidable, difficult conditions continued for both revenue and profit.」

「Under these circumstances, several facilities receiving our services experienced temporary reductions in service provision because users or staff became infected, resulting in difficult outcomes for both revenue and profit.」

「Under these circumstances, we have operated to date without any significant problems related to COVID-19 by implementing thorough infection-control measures.」

「Under these circumstances, we have operated without any significant problems related to COVID-19 to date by implementing thorough infection-control measures.」

「Against this backdrop, we focused on initiatives to improve employee retention and active new hiring in preparation for strong demand after the pandemic, while thoroughly implementing infection-control measures. As a result, no major problems related to COVID-19 have occurred to date, and employee retention reached a record high this fiscal year.」

「The cost burden remained high due to expenses for various consumables required for COVID-19 measures and higher wages resulting from an increase in staff.」

「As a result, we had steadily increased the number of users of home-visit care offices, in-home care support offices and fee-based homes for the elderly. However, during the six months ended the second quarter of the current fiscal year, revenue increased only slightly because the acceptance of new users continued to be limited as a measure against the prolonged COVID-19 pandemic. In addition, the cost burden remained high because spending on various consumables to prevent the spread of COVID-19 and special allowances for employees continued.」

「However, during the six months ended the first quarter of the current fiscal year, the number of users declined slightly because new users were accepted on a limited basis due to the COVID-19 pandemic. In addition, personnel expenses increased because of various consumables and other costs incurred to prevent the spread of COVID-19 and special attendance allowances paid to employees.」

「Based on our many years of experience, the Group trains employees and conducts operations in accordance with work manuals concerning care procedures, accident prevention measures and other matters. However, if an accident occurs while services are being provided or an infectious disease spreads, this could affect business operations and performance.」

「Based on our many years of experience, the Group trains employees and conducts operations in accordance with work manuals concerning care procedures, accident prevention measures and other matters. However, if an accident occurs while services are being provided or an infectious disease spreads, this could affect business operations and performance.」