Customer First and STILL NOW
First written in FY2016. 28 of 29 entries say "Restated". Latest entry: 2026-06-01.
The whole theme swung hardest in 2025: 2 of 10 companies on the "Worse" side.
18 other companies' latest entry also says "Restated".
- FY2026-H1RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Business activities based on putting the customer first and customer dissatisfaction continue to be described. - FY2025-H1RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Customer-focused business activities based on putting the customer first and STILL NOW continue. - FY2024-Q3RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Customer-focused business activities based on putting the customer first and STILL NOW continue. - FY2024-Q2RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Customer-focused business activities based on putting the customer first and STILL NOW continue. - FY2024-Q1RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Business activities based on putting the customer first and customer dissatisfaction continue to be described. - FY2023RestatedAnnual report
「Since its founding, the Group has operated under the management principle of putting the customer first. All employees have considered STILL NOW, meaning what customers still remain dissatisfied with, and have worked to develop products that customers will appreciate and provide services closely attuned to customers, based on the product development concepts of nature, health, safety, good design and taste.」
The explanation continues to describe putting the customer first, STILL NOW, product development and customer-focused services as core policies. - FY2023-Q3RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Business activities based on putting the customer first and customer dissatisfaction continue to be described. - FY2023-Q2RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Customer-focused business activities based on putting the customer first and STILL NOW continue to be described. - FY2022RestatedAnnual report
「Since its founding, the Group has operated under the management principle of putting the customer first. All employees have considered STILL NOW, meaning what customers still remain dissatisfied with, and have worked to develop products that customers will appreciate and provide services closely attuned to customers, based on the product development concepts of nature, health, safety, good design and taste.」
The explanation continues to describe putting the customer first, STILL NOW, product development and customer-focused services as core policies. - FY2022-Q2RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Customer-focused business activities based on putting the customer first and STILL NOW continue. - FY2021RestatedAnnual report
「Since its founding, the Group has operated under the management principle of putting the customer first. All employees have considered STILL NOW, meaning what customers still remain dissatisfied with, and have worked to develop products that customers will appreciate and provide services closely attuned to customers, based on the product development concepts of nature, health, safety, good design and taste.」
Putting the customer first, STILL NOW, product development and customer-focused services continue to be described as core policies. - FY2021-Q3RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
The description states that customer-focused business activities based on putting the customer first and STILL NOW continued even during the spread of COVID-19. - FY2020-Q3RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Customer-focused business activities based on putting the customer first and STILL NOW continue to be described. - FY2020-Q2RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Customer-focused business activities based on putting the customer first and STILL NOW continue to be described. - FY2020-Q1RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Customer-focused business activities based on putting the customer first and STILL NOW continue to be described. - FY2019RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Annual reports continue to describe customer-focused business activities based on putting the customer first and STILL NOW. - FY2019-Q3RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
The description continues to emphasize putting the customer first and conducting business activities based on customer dissatisfaction. - FY2019-Q2RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Business activities based on putting the customer first and customer dissatisfaction continue to be described. - FY2019-Q1RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
The description continues to emphasize putting the customer first and conducting business activities based on customer dissatisfaction. - FY2018-Q3RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Business activities based on putting the customer first and customer dissatisfaction continue to be described. - FY2018-Q2RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Business activities based on putting the customer first and customer dissatisfaction continue to be described. - FY2018-Q1RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Business activities based on putting the customer first and customer dissatisfaction continue to be described. - FY2017RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Annual reports continue to describe business activities based on putting the customer first and STILL NOW. - FY2017-Q3RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Business activities based on putting the customer first and customer dissatisfaction continue to be described. - FY2017-Q2RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Business activities based on putting the customer first and customer dissatisfaction continue to be described. - FY2017-Q1RestatedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
The same customer-focused basic approach as in the prior year's securities report continues to be described. - FY2016First statedAnnual report
「Against this backdrop, guided by our management principle of putting the customer first, the Group has consistently considered what all of our customers still remain dissatisfied with and has pursued proactive business activities as one unified group.」
Describes the basic approach of conducting business activities based on customer dissatisfaction and requests.