Dependence on Specific Business Partners
First written in FY2016. 12 of 29 entries say "Materialised", first in FY2018-Q1. Latest entry: FY2026-H1.
E-Supportlink moved to the "Worse" side of this theme in 2020, the same year as the typical company in this theme.
The whole theme swung hardest in 2025: 12 of 25 companies on the "Worse" side.
6 other companies' latest entry also says "Other".
- FY2026-H1Updated for the discontinuation of automatic renewal and change in term of the Pharma Foods contractAnnual report
「Although we had entered into a new outsourcing agreement with 株式会社ファーマインド dated 31 July 2023, we agreed not to continue the agreement through automatic renewal. Accordingly, the end date of the term was changed from 31 July 2028 to 31 December 2028.」
Regarding the new outsourcing agreement with ファーマインド, the parties agreed not to renew it automatically, and the end date of its term was changed to 31 December 2028. - 2026-07-02OtherEarnings
「The Company responded to the integration of system environments accompanying the integration of retail group companies, which progressed steadily, and both sales and operating income remained solid.」
The Company described its response to the integration of a specific customer group, but provided no numerical change in customer concentration. - FY2024WorsenedAnnual report
「As of the consolidated fiscal year-end, 50.5% of operating receivables were attributable to major customers.」
The proportion of operating receivables attributable to major customers rose to 50.5%, from 39.5% in the previous fiscal year. - FY2024-Q2RestatedAnnual report
「During the cumulative second quarter under review, there were no new business risks and no material changes to the business risks described in the securities report for the previous fiscal year.」
It is stated that there has been no new occurrence or significant change regarding the risk of dependence on specific business partners. - FY2023Updated sales and receivables concentration and contract renewalAnnual report
「As of the consolidated fiscal year-end, 39.5% of operating receivables were attributable to major customers.」「株式会社ファーマインド The agreement runs from 1 August 2023 to 31 July 2028 and will continue through automatic renewal every 3 years thereafter.」
It was stated that 39.5% of operating receivables were attributable to major customers and that the system license and outsourcing agreements with ファーマインド had been renewed for the period from August 2023 to July 2028. - FY2023-Q3Re-executed the agreement after changing its termsAnnual report
「株式会社ファーマインド We grant the counterparty a license to use the e-Support Link system and receive system usage fees from the counterparty in return. The agreement runs from 1 August 2023 to 31 July 2028 and will continue through automatic renewal every 3 years thereafter. We are entrusted by the counterparty with operations related to the sale and management of fruits and vegetables and receive outsourcing fees from the counterparty in return.」
Regarding the contracts with ファーマインド that ended on 31 July 2023, the terms were changed and the system license agreement and outsourcing agreement were re-executed for the period from 1 August 2023 to 31 July 2028. - FY2023-Q2MaterialisedAnnual report
「Revenue in the Imported Fruit and Vegetable Supply-Chain Business declined year on year due to the impact of the termination of contracts with some existing customers.」
The decline in revenue accompanying the termination of contracts with existing customers has continued to appear as an actual outcome of the risk of dependence on specific business partners. - FY2022WorsenedAnnual report
「As of the consolidated fiscal year-end, 56.4% of operating receivables were attributable to major customers.」
The proportion of operating receivables attributable to major customers was described as 56.4%. The concentration ratio rose from 54.2% attributable to a specific major customer in the previous fiscal year. - FY2022-Q3MaterialisedAnnual report
「Revenue from the Imported Produce Supply Chain Business declined following the termination of contracts with some customers.」
The decline in revenue accompanying the termination of a contract with a specific customer was described as an actual outcome related to customer dependence. - FY2022-Q2MaterialisedAnnual report
「In the Imported Produce Supply Chain Business, revenue declined following the expiration of contracts with some existing customers, but we enhanced profitability through structural reforms, including a review of our operating-site structure and the reassignment of personnel, as well as efforts to improve the efficiency of outsourced operations.」
The termination of contracts with existing customers has continued to materialize as a decline in revenue from the imported fruit and vegetable supply-chain business. - FY2022-Q1MaterialisedAnnual report
「Revenue from the Imported Produce Supply Chain Business declined due to the termination of contracts with existing customers.」
The termination of contracts with existing customers materialized as a decline in revenue related to dependence on specific business partners. - FY2021MaterialisedAnnual report
「The contracts that ended upon expiration of their contract terms during the current consolidated fiscal year are as follows.」
The system license and outsourcing agreements with 株式会社ケーアイ・フレッシュアクセス and the system license agreement with 株式会社ドール ended upon expiration of their contract terms. - FY2021-Q3WorsenedAnnual report
「While our contracts with existing customers were expiring, we aimed to launch new initiatives with those customers. However, despite ongoing discussions and other efforts, these initiatives have not been realized, and the decline in revenue was greater than expected.」
New initiatives were not realized after the expiration of contracts with existing customers, and the revenue impact related to customer dependence was greater than expected. - FY2021-Q2MaterialisedAnnual report
「Revenue from the Imported Produce Supply Chain Business declined due to the expiration of contracts with existing customers, although the company continued preparing its structure to improve productivity through the introduction of RPA and other measures.」
The decline in revenue accompanying the expiration of a contract with an existing customer was described as an actual outcome related to dependence on a specific business partner. - FY2021-Q1MaterialisedAnnual report
「System license agreement Counterparty: 株式会社ドール We grant the counterparty a license to use the e-Support Link system and receive system usage fees from the counterparty in return.」
It was stated that the system license agreement for the e-Support Link system with 株式会社ドール had ended upon expiration of the contract term. - FY2020WorsenedAnnual report
「As of the consolidated balance-sheet date for the current fiscal year, 54.2% of trade receivables were attributable to specific major customers.」
The proportion of operating receivables attributable to a specific major customer rose to 54.2%, from 48.4% in the previous fiscal year. - FY2020-Q2MaterialisedAnnual report
「Operating volumes also declined because an outsourcing agreement with one importer of imported produce ended.」
It was stated that the outsourcing agreement with 1 importer of imported fruits and vegetables had ended in relation to dependence on a specific customer. - FY2020-Q1MaterialisedAnnual report
「The contracts that ended upon expiration of their contractual terms during the first quarter of the current consolidated fiscal year are as follows.」
In relation to dependence on a specific customer, the termination of an outsourcing agreement upon expiration of its contract term was described. - FY2019Updated the description of concentration in major receivablesAnnual report
「As of the consolidated fiscal year-end, 48.4% of operating receivables were attributable to a specific major customer.」
In relation to dependence on a specific business partner, a financial instruments-related disclosure was added stating that 48.4% of operating receivables were attributable to a specific major customer. - FY2019-Q2RestatedAnnual report
「During the six-month period ended [the current second quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
The description that there has been no new occurrence or significant change regarding the risk of dependence on specific business partners has continued. - FY2018MitigatedAnnual report
「Because the sales ratio attributable to alliance companies shown in the chart relates to a business operated since the Company's foundation, it remained high at 63.8% for the fiscal year ended November 2018, excluding sales from consolidated subsidiaries.」
The sales ratio attributable to alliance companies declined from 67.9% in the previous fiscal year to 63.8%, but was still described as high. It was also stated that 62.0% of operating receivables were attributable to a specific major customer. - FY2018-Q3MaterialisedAnnual report
「Meanwhile, the volume of outsourced operations provided to customers in the imported produce supply chain declined from the year-earlier period, partly because major customers reviewed some of the operations they outsourced to the company.」
A partial review of outsourcing by a specific major customer has continued to materialize as a decline in the volume of outsourced work. - FY2018-Q2MaterialisedAnnual report
「Meanwhile, the volume of outsourced operations provided to customers in the imported produce supply chain declined from the year-earlier period, partly because major customers reviewed some of the operations they outsourced to the company.」
A partial review of outsourcing by a specific major customer has continued to materialize as a decline in the volume of outsourced work. - FY2018-Q1MaterialisedAnnual report
「The volume of outsourced operations provided to customers in the imported produce supply chain declined from the year-earlier period, partly because major customers reviewed some of the operations they outsourced to the company.」
A partial review of outsourcing by a specific major customer has materialized as a decline in the volume of outsourced work. - FY2017MitigatedAnnual report
「Because the sales ratio attributable to alliance companies shown in the chart relates to a business operated since the Company's foundation, it remained high at 67.9% for the fiscal year ended November 2017, excluding sales from consolidated subsidiaries.」
The sales ratio attributable to alliance companies declined from 73.7% in the previous fiscal year to 67.9%, but was still described as high. - FY2017-Q3RestatedAnnual report
「During the nine-month period ended [the current third quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It is stated that there has been no new occurrence or significant change regarding the risk of dependence on specific business partners. - FY2017-Q2RestatedAnnual report
「During the six-month period ended [the current second quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It is stated that there has been no new occurrence or significant change regarding the risk of dependence on specific business partners. - FY2017-Q1RestatedAnnual report
「During the three-month period ended [the current first quarter], there were no newly arising business or other risks, nor any material changes to the business and other risks described in the Annual Securities Report for the prior fiscal year.」
It is stated that there has been no new occurrence or significant change regarding the risk of dependence on specific business partners. - FY2016First statedAnnual report
「The sales ratio attributable to alliance companies shown in the chart remained high at a combined 73.7% for the fiscal year ended November 2016, excluding sales from former consolidated subsidiaries. Contract termination due to changes in each company's system investment policy or other policies, such as in-house production of operations outsourced to our Group, or deterioration in the performance of these companies could affect the operating results of our Group.」
The 73.7% sales ratio attributable to alliance companies and the potential impact of contract termination, insourcing, and deterioration in customer performance are described as risks.